# Fibaro motion sensor no working **URL:** \ **Category:** Questions & Help\ **Created:** [May 31, 2026, 9:08pm UTC](https://community.homey.app/t/fibaro-motion-sensor-no-working/155600 "2026-05-31T21:08:04Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Rafa\_P](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rafa_p/32/121448_2.png) [@Rafa\_P](https://community.homey.app/u/Rafa_P)\ **Post date:** [May 31, 2026, 9:08pm UTC](https://community.homey.app/t/fibaro-motion-sensor-no-working/155600/1 "2026-05-31T21:08:04Z")
Hi all, I could use some help with my Fibaro motion sensors. I recently migrated from SmartThings to Homey. I have two Fibaro motion sensors that were working perfectly fine with SmartThings. After factory-resetting them, I was able to add both sensors to Homey without any issues. Unfortunately, they don’t seem to refresh or report data properly. After some time, a few values appear, but motion detection never updates or triggers. I’ve tried factory-resetting them multiple times and re-adding them both through the Fibaro integration and as generic Z-Wave devices, but the result is always the same. Has anyone experienced something similar or knows what might be causing this issue? Thanks in advance for any suggestions! ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [May 31, 2026, 10:50pm UTC](https://community.homey.app/t/fibaro-motion-sensor-no-working/155600/2 "2026-05-31T22:50:39Z")
So the sensor isn’t getting updated? How far away is the sensor to the closest mains-powered Z-Wave device? Also, are you using Homey Cloud (Bridge) or Homey Pro? ---
**Author:** ![Rafa\_P](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rafa_p/32/121448_2.png) [@Rafa\_P](https://community.homey.app/u/Rafa_P)\ **Post date:** [June 1, 2026, 5:27pm UTC](https://community.homey.app/t/fibaro-motion-sensor-no-working/155600/3 "2026-06-01T17:27:50Z")
hi, The sensor is not receiving any data. After approximately 12 hours, I can see lux and temperature readings, but the motion sensor is still not detecting any movement. I have tested the sensor at various distances, including as close as 20 cm from the Homey Pro, but the issue remains unchanged. The motion detection function does not appear to be working regardless of the distance from the Homey Pro. any ideas ? ---
**Author:** ![Joep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joep/32/148855_2.png) [@Joep](https://community.homey.app/u/Joep)\ **Post date:** [June 1, 2026, 5:55pm UTC](https://community.homey.app/t/fibaro-motion-sensor-no-working/155600/4 "2026-06-01T17:55:59Z")
Does the light (cat eye) lit up on the sensor? To verify the sensor itself reads motion? ---
**Author:** ![Rafa\_P](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rafa_p/32/121448_2.png) [@Rafa\_P](https://community.homey.app/u/Rafa_P)\ **Post date:** [June 1, 2026, 9:05pm UTC](https://community.homey.app/t/fibaro-motion-sensor-no-working/155600/5 "2026-06-01T21:05:04Z")
yes , they light up ---
**Author:** ![Peter\_Markussen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_markussen/32/123245_2.png) [@Peter\_Markussen](https://community.homey.app/u/Peter_Markussen)\ **Post date:** [June 3, 2026, 9:09am UTC](https://community.homey.app/t/fibaro-motion-sensor-no-working/155600/6 "2026-06-03T09:09:32Z")
I have 3 motion sensors like yours and 1 was behawing just like yours. I am at the moment migrating pice by pice from Fibaro HC2 to Homey pro 26 and all the app thing is absoluty new to me. My solution was to exclude it, reset the sensor and then again add it as a new through the Fibaro app. The reset i found in the manual from Fibaro. Best regards Peter ---
**Author:** ![Rafa\_P](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rafa_p/32/121448_2.png) [@Rafa\_P](https://community.homey.app/u/Rafa_P)\ **Post date:** [June 3, 2026, 7:13pm UTC](https://community.homey.app/t/fibaro-motion-sensor-no-working/155600/7 "2026-06-03T19:13:59Z")
> [@Peter\_Markussen](#): > > exclude it, reset the sensor and then again add > Hi Peter, I’ve already excluded it, reset the sensor, and added it to Homey again, but still nothing. Do I actually need a Home Center (HC2) to use the Fibaro app? Also, just to double-check the reset process: do you mean holding the B-button until it turns yellow, and then pressing it once again? ---
**Author:** ![Peter\_Markussen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_markussen/32/123245_2.png) [@Peter\_Markussen](https://community.homey.app/u/Peter_Markussen)\ **Post date:** [June 3, 2026, 7:52pm UTC](https://community.homey.app/t/fibaro-motion-sensor-no-working/155600/8 "2026-06-03T19:52:38Z")
Hi No you do not need a HC2, but install the Fibaro app on Homey as you can se i have done on mine It worked for me, but im not sure if its corect This is all my apps installed on my Homey: ![billede](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/8/b869b9f82554d84a1daed9be11b20e6f7ef4eccf.png) ---
**Author:** ![Peter\_Markussen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_markussen/32/123245_2.png) [@Peter\_Markussen](https://community.homey.app/u/Peter_Markussen)\ **Post date:** [June 3, 2026, 7:54pm UTC](https://community.homey.app/t/fibaro-motion-sensor-no-working/155600/9 "2026-06-03T19:54:17Z")
and yes to the reset by turning yellow 🙂 and include it wery close to the Homey like with in a meter away ---
**Author:** ![Rafa\_P](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rafa_p/32/121448_2.png) [@Rafa\_P](https://community.homey.app/u/Rafa_P)\ **Post date:** [June 4, 2026, 6:27pm UTC](https://community.homey.app/t/fibaro-motion-sensor-no-working/155600/10 "2026-06-04T18:27:54Z")
Already did this few times but no luck , ill give another try ---
**Author:** ![Rafa\_P](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rafa_p/32/121448_2.png) [@Rafa\_P](https://community.homey.app/u/Rafa_P)\ **Post date:** [June 4, 2026, 7:44pm UTC](https://community.homey.app/t/fibaro-motion-sensor-no-working/155600/11 "2026-06-04T19:44:59Z")
Unfortunately still the same , they not responsive in the app… ---
**Author:** ![Peter\_Markussen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_markussen/32/123245_2.png) [@Peter\_Markussen](https://community.homey.app/u/Peter_Markussen)\ **Post date:** [June 5, 2026, 6:25pm UTC](https://community.homey.app/t/fibaro-motion-sensor-no-working/155600/12 "2026-06-05T18:25:18Z")
Hmm, do they change the values in lux and temp? if you open the motion sensor and let the curser hang above the lux it shows you how long time ago it changed, same for temp, motion and tamper. if all are the same values it is not reponding at all ![billede](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/3/5372064e68a50738241442226447d9e366093721.jpeg) all so try and look at the [Homey Developer Tools](https://tools.developer.homey.app/tools/zwave) if it realy is included, you will have to login with your account ![billede](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/3/733447eed1d85ccd8959f722a0e1e62115efdfaa.png) ---
**Author:** ![Rafa\_P](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rafa_p/32/121448_2.png) [@Rafa\_P](https://community.homey.app/u/Rafa_P)\ **Post date:** [June 6, 2026, 11:52am UTC](https://community.homey.app/t/fibaro-motion-sensor-no-working/155600/13 "2026-06-06T11:52:42Z")
Hi Peter, the sensor is showing values, but they haven’t been updated recently. The last update appears to have been 11 hours ago. Please see the attached screenshot from the developer portal for more details. ![dev](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/f/ef7a3937d3393be9bbb23d9e6a9b5ffc4c62ccd2.png) ---
**Author:** ![Peter\_Markussen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_markussen/32/123245_2.png) [@Peter\_Markussen](https://community.homey.app/u/Peter_Markussen)\ **Post date:** [June 6, 2026, 9:04pm UTC](https://community.homey.app/t/fibaro-motion-sensor-no-working/155600/14 "2026-06-06T21:04:51Z")
i think im in over my head, but i dont like all the errors you have on the communication, one with 77%. are you sure they are z-wave and not apple home kit sensors, they are (i think)working like z-wave but with another protocol Do we have anybody else in this fine community that can help? br Peter ---
**Author:** ![Rafa\_P](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rafa_p/32/121448_2.png) [@Rafa\_P](https://community.homey.app/u/Rafa_P)\ **Post date:** [June 7, 2026, 1:11pm UTC](https://community.homey.app/t/fibaro-motion-sensor-no-working/155600/15 "2026-06-07T13:11:28Z")
Hi , 100% this is z-wave sensor previously works 100% no issue with smartthings hub … ---
**Author:** ![Rafa\_P](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rafa_p/32/121448_2.png) [@Rafa\_P](https://community.homey.app/u/Rafa_P)\ **Post date:** [June 8, 2026, 5:28pm UTC](https://community.homey.app/t/fibaro-motion-sensor-no-working/155600/16 "2026-06-08T17:28:38Z")
Any ideas guys? ---
**Author:** ![Peter\_Markussen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_markussen/32/123245_2.png) [@Peter\_Markussen](https://community.homey.app/u/Peter_Markussen)\ **Post date:** [June 9, 2026, 9:26pm UTC](https://community.homey.app/t/fibaro-motion-sensor-no-working/155600/17 "2026-06-09T21:26:14Z")
so nobody wants to pick up! Hi Rafa are you sure you reset the two sensors in the right way ? from the Fibaro manual: **Resetting the Motion Sensor:** 1. Make sure the Sensor is powered 2. Press and hold the B-button 3. Wait for 4-6 seconds for the visual LED indicator to glow yellow (2nd position of the MENU) 4. Release the B-button 5. Click the B-button, once 6. Successful reset will be confirmed with the visual indicator changing colour to red and fading it must have somthing to do with the sensor or z-wave All is standart by me: ![billede](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/3/43dd499ac4704613176f1cb5b343efc664e1852d.png) ![billede](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/6/56edbf75aeb2e59227148c521a88ef621fbb5575.png) ![billede](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/6/16ffcd6a5aef16d82cb14a6e415c58919ec0f051.png) ![billede](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/a/6a01b53a2a8b5df00b40b6553ac93fb4b23d2eb0.png) ![billede](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/1/d142617b3d5ed4077fdae0a061354872a9505675.png) ![billede](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/8/58f3f5665c56b25642bfc6131d317113db38bc78.png) ![billede](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/2/b29f227f0c44a6bf65876a1a796184c8d56830ac.png) ![billede](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/3/13f81427ed5ac758917b2b0cf630bb9f10009018.png) ![billede](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/7/179bbb2122b784c1c3a1c76ccf110f11b7bbbe05.png) ![billede](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/f/bfdfe62c35c8c5eaf4bbc7419b1b5a0d5f2e5e13.png) \* ![billede](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/5/2547c7d96a471b762fe7daab9dd1239ceb0c3b6e.png) ---
**Author:** ![Rafa\_P](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rafa_p/32/121448_2.png) [@Rafa\_P](https://community.homey.app/u/Rafa_P)\ **Post date:** [June 14, 2026, 7:28pm UTC](https://community.homey.app/t/fibaro-motion-sensor-no-working/155600/18 "2026-06-14T19:28:51Z")
Hi Peter, yes that’s the way i factory reset sensors , still the same issue … ---
**Author:** ![Rafa\_P](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rafa_p/32/121448_2.png) [@Rafa\_P](https://community.homey.app/u/Rafa_P)\ **Post date:** [June 14, 2026, 7:37pm UTC](https://community.homey.app/t/fibaro-motion-sensor-no-working/155600/19 "2026-06-14T19:37:07Z")
Also just remove sensor from Homey and add again to Smartthings , and works from start … no idea what is problem with homey ![IMG_5991](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/7/d7aa7cd7f3741738c90f7925fc195609880b3895.png) ---
**Author:** ![macmonty](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/macmonty/32/147251_2.png) [@macmonty](https://community.homey.app/u/macmonty)\ **Post date:** [July 11, 2026, 5:17pm UTC](https://community.homey.app/t/fibaro-motion-sensor-no-working/155600/20 "2026-07-11T17:17:50Z")
I have the same issue, i open a support ticket to athom, the developers of the fibaro app, please open another ticket. regards [Next page](https://community.homey.app/t/fibaro-motion-sensor-no-working/155600.md?page=2)