# Fibaro Motion Sensor looses connection with Homey

**URL:** <https://community.homey.app/t/fibaro-motion-sensor-looses-connection-with-homey/4997>\
**Category:** Questions & Help\
**Created:** [December 7, 2018, 7:41am UTC](https://community.homey.app/t/fibaro-motion-sensor-looses-connection-with-homey/4997 "2018-12-07T07:41:18Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![PSteijn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/psteijn/32/12622_2.png) [@PSteijn](https://community.homey.app/u/PSteijn)\
**Post date:** [December 7, 2018, 7:41am UTC](https://community.homey.app/t/fibaro-motion-sensor-looses-connection-with-homey/4997/1 "2018-12-07T07:41:18Z")

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Homey version -\> 1.5.13 (same experience with v1.5.12)  
Fibaro App -\> v1.5.18  
Fibaro Motion Sensor -\> Wake-up Interval Active 7200sec

**What did you try to achieve?**

My Fibaro Motion Sensor losses connection after a while.  
When looking at the zwave network graph it was not ‘offline’ and ‘heal’ does not fix the issue.  
After waking up the device manually, by quickly pressing 3x button, the device works for a while.

**What was the result?**

No communication with the sensor anymore

**What did you expect as result?**

A nicely working sensor which communicates with Homey

Please assist in solution to get this thing working properly.

Thanks, Patrick

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<div class="post-metadata">

**Author:** ![Jeroen\_Somhorst](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_somhorst/32/184_2.png) [@Jeroen\_Somhorst](https://community.homey.app/u/Jeroen_Somhorst)\
**Post date:** [December 7, 2018, 7:52am UTC](https://community.homey.app/t/fibaro-motion-sensor-looses-connection-with-homey/4997/2 "2018-12-07T07:52:43Z")

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What is the distance between homey and the sensor? Are there other powered zwave devices in between ?

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<div class="post-metadata">

**Author:** ![Ronny\_Belllmann](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronny_belllmann/32/10659_2.png) [@Ronny\_Belllmann](https://community.homey.app/u/Ronny_Belllmann)\
**Post date:** [December 7, 2018, 8:40am UTC](https://community.homey.app/t/fibaro-motion-sensor-looses-connection-with-homey/4997/3 "2018-12-07T08:40:10Z")

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if it is a zwave plus sensor this is a known problem.

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<div class="post-metadata">

**Author:** ![PSteijn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/psteijn/32/12622_2.png) [@PSteijn](https://community.homey.app/u/PSteijn)\
**Post date:** [December 7, 2018, 9:00am UTC](https://community.homey.app/t/fibaro-motion-sensor-looses-connection-with-homey/4997/4 "2018-12-07T09:00:09Z")

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Distance between sensor and Homey is about 6 meters  
There is a Fibaro Switch in between and thi one is always ‘online’ and connected to the Homey.  
Distance between the sensor and switch is 1.5 meter.

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<div class="post-metadata">

**Author:** ![Emperorneo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/emperorneo/32/3799_2.png) [@Emperorneo](https://community.homey.app/u/Emperorneo)\
**Post date:** [December 13, 2018, 3:59pm UTC](https://community.homey.app/t/fibaro-motion-sensor-looses-connection-with-homey/4997/5 "2018-12-13T15:59:27Z")

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Is there any way to fix it? Is this Homey’s fault or Fibaro’s? I’m having the same issues, sometimes it won’t pass on the new state like if there’s any movement. Also sometimes the lux value gets ‘stuck’ so I guess it’s lost connection then.

I’m guessing PSteijn also has a zwave plus sensor. As he’s describing the exact same issues.

EDIT: Will I also have this problem with for example NEO Coolcam? or do you have any advice?

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<div class="post-metadata">

**Author:** ![Ronny\_Belllmann](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronny_belllmann/32/10659_2.png) [@Ronny\_Belllmann](https://community.homey.app/u/Ronny_Belllmann)\
**Post date:** [December 13, 2018, 4:59pm UTC](https://community.homey.app/t/fibaro-motion-sensor-looses-connection-with-homey/4997/6 "2018-12-13T16:59:32Z")

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```auto
Hello,

```

```auto
I do not use this senor anymore. I still have a lot of fibaro sensors gen 1. these work well. I also have 2 new sensors Aeotec Multi-sensor 6th These also work very well.

```

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