# Fibaro fgs 224 inclusion problems

**URL:** <https://community.homey.app/t/fibaro-fgs-224-inclusion-problems/36790>\
**Category:** Questions & Help\
**Created:** [October 31, 2020, 4:05pm UTC](https://community.homey.app/t/fibaro-fgs-224-inclusion-problems/36790 "2020-10-31T16:05:14Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![Bavoc](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bavoc/32/29798_2.png) [@Bavoc](https://community.homey.app/u/Bavoc)\
**Post date:** [April 1, 2021, 2:13pm UTC](https://community.homey.app/t/fibaro-fgs-224-inclusion-problems/36790/21 "2021-04-01T14:13:11Z")

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anyone already tested the new fibaro app?

> **[Fibaro](https://homey.app/nl-be/app/com.fibaro/Fibaro/)**
>
> Je huis is je kasteel

I didn’t have time yet…

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**Author:** ![Matt20v](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matt20v/32/11393_2.png) [@Matt20v](https://community.homey.app/u/Matt20v)\
**Post date:** [April 2, 2021, 8:10am UTC](https://community.homey.app/t/fibaro-fgs-224-inclusion-problems/36790/22 "2021-04-02T08:10:06Z")

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Just tried ☹

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/d/0d87a7d2b1f7277555f32412fdef853de3d8eba0.jpeg)

Still no go for the FGS-214

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**Author:** ![Bavoc](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bavoc/32/29798_2.png) [@Bavoc](https://community.homey.app/u/Bavoc)\
**Post date:** [April 2, 2021, 8:25am UTC](https://community.homey.app/t/fibaro-fgs-224-inclusion-problems/36790/23 "2021-04-02T08:25:53Z")

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You have installed the test version of fibaro?  
If not: try clicking install on the url I provided.  
If you did, please inform homey about this so they can fix what they promised you they would fix

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [April 2, 2021, 8:30am UTC](https://community.homey.app/t/fibaro-fgs-224-inclusion-problems/36790/24 "2021-04-02T08:30:37Z")

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This is the info about what’s new in this version v3.0.10. ~~They updated only the icons, nothing else.~~

![Bildschirmfoto 2021-04-02 um 10.28.42](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/3/7379cc2aa017b40ad449857e1ed1568ce9d03f3e.png)

Correction post #26.

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**Author:** ![Matt20v](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matt20v/32/11393_2.png) [@Matt20v](https://community.homey.app/u/Matt20v)\
**Post date:** [April 2, 2021, 10:19am UTC](https://community.homey.app/t/fibaro-fgs-224-inclusion-problems/36790/25 "2021-04-02T10:19:52Z")

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Hey @Bavoc no i didn’t realise that when i was looking on my phone,

I will try now as it does have the new unit in there will let you all know in 10 mins 🙂

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [April 2, 2021, 10:28am UTC](https://community.homey.app/t/fibaro-fgs-224-inclusion-problems/36790/26 "2021-04-02T10:28:00Z")

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Athom was sparing with the information there.  
Both modules are listed, sorry for the wrong information.

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**Author:** ![Matt20v](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matt20v/32/11393_2.png) [@Matt20v](https://community.homey.app/u/Matt20v)\
**Post date:** [April 2, 2021, 10:32am UTC](https://community.homey.app/t/fibaro-fgs-224-inclusion-problems/36790/27 "2021-04-02T10:32:27Z")

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So i have tried a few times and my fgs214 still not happy see below

You think i should let athom know ?

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/d/6d6eaf00342c87da33e26e937d21069453d6d47d.jpeg) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/2/326eb6ca0ac5fabb965732b64db6057691d7d2fb.jpeg) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/9/490c4df63d601f6b2ad81772a3d25aa27f1d85b4.jpeg)

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**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\
**Post date:** [April 2, 2021, 10:53am UTC](https://community.homey.app/t/fibaro-fgs-224-inclusion-problems/36790/28 "2021-04-02T10:53:10Z")

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“Basic Z-wave device” means the ID’s are currently not in the app (so either the “Product Type ID” and/or the “Product ID”), so if you want it supported in the app, contacting Athom is indeed your only option.

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**Author:** ![Matt20v](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matt20v/32/11393_2.png) [@Matt20v](https://community.homey.app/u/Matt20v)\
**Post date:** [April 2, 2021, 11:05am UTC](https://community.homey.app/t/fibaro-fgs-224-inclusion-problems/36790/29 "2021-04-02T11:05:10Z")

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Yeah mate I understand thats what we have been testing, this update 3.10 was meant to have it added but unfortunately its not there.

I was just confirming if i should log it or if someone else already has 🤷🏽‍♂️

Cheers

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**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\
**Post date:** [April 2, 2021, 11:08am UTC](https://community.homey.app/t/fibaro-fgs-224-inclusion-problems/36790/30 "2021-04-02T11:08:00Z")

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**Always** report it yourself, Athom usually (95% of the time) works on a bases of “the more people ask for it, the higher it is on the to-do list”.

Especially for Fibaro devices reporting it yourself is important, as every region (IE: Europe, Australia, USA, Russia) all have different ID’s.

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [April 2, 2021, 11:26am UTC](https://community.homey.app/t/fibaro-fgs-224-inclusion-problems/36790/31 "2021-04-02T11:26:45Z")

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Both Smart Modules (FGS-214 / FGS-224) are listed in the test version v3.0.10:

![Bildschirmfoto 2021-04-02 um 13.21.07](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/1/f183fe4411806e1d66bb0a82343bc8810ab6f06e.png) ![Bildschirmfoto 2021-04-02 um 13.20.50](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/3/c3d47a9ea53084cb01cdca0e9472d4b1c3a662d9.png)

I live in Europe, so I don’t know if the app store in Australia, for example, supports other devices.

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<div class="post-metadata">

**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\
**Post date:** [April 2, 2021, 11:34am UTC](https://community.homey.app/t/fibaro-fgs-224-inclusion-problems/36790/32 "2021-04-02T11:34:02Z")

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The appstore only shows the _driver_, there can be many ID’s in 1 driver, so if his ID’s aren’t in the driver, his version isn’t supported.  
Homey won’t know which ID is which region, so it is pretty much impossible to filter on that in the app store, as it is different per brand, most brands don’t have separate ID’s at all (for regions).

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<div class="post-metadata">

**Author:** ![Matt20v](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matt20v/32/11393_2.png) [@Matt20v](https://community.homey.app/u/Matt20v)\
**Post date:** [April 2, 2021, 8:04pm UTC](https://community.homey.app/t/fibaro-fgs-224-inclusion-problems/36790/33 "2021-04-02T20:04:11Z")

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Thanks guys yeah ill add it, i did log this originally with all this information to them so was hoping that the id would of been covered but I’ll submit it again.

Here’s hoping they can add it 😌

Happy Easter!

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<div class="post-metadata">

**Author:** ![Matt20v](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matt20v/32/11393_2.png) [@Matt20v](https://community.homey.app/u/Matt20v)\
**Post date:** [April 6, 2021, 8:22am UTC](https://community.homey.app/t/fibaro-fgs-224-inclusion-problems/36790/34 "2021-04-06T08:22:26Z")

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Just tested the new v3.0.12 but still no go,

I did log the ticket so will keep monitoring

Cheers

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**Author:** ![Rob\_Veenis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob_veenis/32/30144_2.png) [@Rob\_Veenis](https://community.homey.app/u/Rob_Veenis)\
**Post date:** [April 7, 2021, 1:08pm UTC](https://community.homey.app/t/fibaro-fgs-224-inclusion-problems/36790/35 "2021-04-07T13:08:43Z")

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In my version of v3.0.12 it is available since this morning.  
I can install the fgs 224 and it appears as 2 switches.  
I connected it as advised (230V - L and IN en Neutral - N) and it doesn’t react.  
Some work to do!

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**Author:** ![Emmanuel\_Cabestan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/emmanuel_cabestan/32/37118_2.png) [@Emmanuel\_Cabestan](https://community.homey.app/u/Emmanuel_Cabestan)\
**Post date:** [April 7, 2021, 6:17pm UTC](https://community.homey.app/t/fibaro-fgs-224-inclusion-problems/36790/36 "2021-04-07T18:17:01Z")

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Hi, I have tested the 3.0.12.

The pairing works well and the communication is good.

But I don’t hear any click when I switch on/off the device from homey app.

It was better when paired as basic devices (but only one switch).

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**Author:** ![Rob\_Veenis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob_veenis/32/30144_2.png) [@Rob\_Veenis](https://community.homey.app/u/Rob_Veenis)\
**Post date:** [April 9, 2021, 7:29am UTC](https://community.homey.app/t/fibaro-fgs-224-inclusion-problems/36790/37 "2021-04-09T07:29:20Z")

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Hi,

I contacted Athom ad the request is send to the developers.  
Hopefully it will be repaired soon.

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**Author:** ![Simon\_Petersen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/simon_petersen/32/18659_2.png) [@Simon\_Petersen](https://community.homey.app/u/Simon_Petersen)\
**Post date:** [April 10, 2021, 10:45am UTC](https://community.homey.app/t/fibaro-fgs-224-inclusion-problems/36790/38 "2021-04-10T10:45:02Z")

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I have the exact same issue. In the meanwhile also get the error message:"Missing capabilities listener: onoff. Athom told me the switching issue is a device issue Fibaro should solve.

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**Author:** ![EricJ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ericj/32/15720_2.png) [@EricJ](https://community.homey.app/u/EricJ)\
**Post date:** [April 12, 2021, 8:27am UTC](https://community.homey.app/t/fibaro-fgs-224-inclusion-problems/36790/39 "2021-04-12T08:27:13Z")

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I have the same problem with my FGS-224, I find this in the dashboard:

 ![Screenshot_20210412-102207](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/7/d79022ebd305f76079697c750725e40981d8c833.jpeg)

And always the error message …

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<div class="post-metadata">

**Author:** ![Matt20v](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matt20v/32/11393_2.png) [@Matt20v](https://community.homey.app/u/Matt20v)\
**Post date:** [April 19, 2021, 11:35am UTC](https://community.homey.app/t/fibaro-fgs-224-inclusion-problems/36790/40 "2021-04-19T11:35:48Z")

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Hmmm mine is still showing as a basic device,

So still waiting for my version to be added, have not had an update as yet to see if any progress over the last week,

But good see yours are sort of working!

Cheers

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