# Fibaro Dimmer suddenly not responding

**URL:** <https://community.homey.app/t/fibaro-dimmer-suddenly-not-responding/35189>\
**Category:** Questions & Help\
**Created:** [September 29, 2020, 5:04am UTC](https://community.homey.app/t/fibaro-dimmer-suddenly-not-responding/35189 "2020-09-29T05:04:59Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![anon78407409](https://avatars.discourse-cdn.com/v4/letter/a/e274bd/32.png) [@anon78407409](https://community.homey.app/u/anon78407409)\
**Post date:** [September 29, 2020, 5:04am UTC](https://community.homey.app/t/fibaro-dimmer-suddenly-not-responding/35189/1 "2020-09-29T05:04:59Z")

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I have a Fibaro Dimmer which suddenly can’t be controlled by Homey. It gets a “timeout 30000ms” error.  
How I can I fix this?

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**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\
**Post date:** [September 29, 2020, 5:17am UTC](https://community.homey.app/t/fibaro-dimmer-suddenly-not-responding/35189/2 "2020-09-29T05:17:58Z")

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What does the dev page say?

Dev page can be found at: [https://developer.athom.com/index.html](https://developer.athom.com/index.html)

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<div class="post-metadata">

**Author:** ![anon78407409](https://avatars.discourse-cdn.com/v4/letter/a/e274bd/32.png) [@anon78407409](https://community.homey.app/u/anon78407409)\
**Post date:** [September 29, 2020, 9:28am UTC](https://community.homey.app/t/fibaro-dimmer-suddenly-not-responding/35189/3 "2020-09-29T09:28:10Z")

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What I can see when a that it had a route “1-3” and my motion sensor had “1-3-9”. The motion sensor has also stopped working.

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<div class="post-metadata">

**Author:** ![E-J](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/e-j/32/9570_2.png) [@E-J](https://community.homey.app/u/E-J)\
**Post date:** [September 29, 2020, 10:39am UTC](https://community.homey.app/t/fibaro-dimmer-suddenly-not-responding/35189/4 "2020-09-29T10:39:29Z")

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Try PtP (Pull the Plug)  
Take the USB power Plug from Homey, wait for a couple of minutes (like 10-15) And put it back in  
Wait 2-3 minutes and see if everything is working again.

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<div class="post-metadata">

**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\
**Post date:** [September 29, 2020, 10:41am UTC](https://community.homey.app/t/fibaro-dimmer-suddenly-not-responding/35189/5 "2020-09-29T10:41:28Z")

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And if that doesn’t work, try removing and adding it again. Don’t think you can do much else.

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<div class="post-metadata">

**Author:** ![E-J](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/e-j/32/9570_2.png) [@E-J](https://community.homey.app/u/E-J)\
**Post date:** [September 29, 2020, 2:16pm UTC](https://community.homey.app/t/fibaro-dimmer-suddenly-not-responding/35189/6 "2020-09-29T14:16:49Z")

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try adding without removing first. This will result in a duplicate Device ID error. But all your flows will be preserved

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<div class="post-metadata">

**Author:** ![anon78407409](https://avatars.discourse-cdn.com/v4/letter/a/e274bd/32.png) [@anon78407409](https://community.homey.app/u/anon78407409)\
**Post date:** [September 30, 2020, 6:31pm UTC](https://community.homey.app/t/fibaro-dimmer-suddenly-not-responding/35189/7 "2020-09-30T18:31:07Z")

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Thanks!  
Killing Homey for a couple hours seemed to get the Dimmer back up.  
My motion sensor still doesn’t seem to work though, but it could be the battery. Seems like these Fibaro motion sensors eat batteries! Must be at max 5-6 months since battery replacement.