# Fibaro 3.0.7 is causing all my Fibaro RGBW controllers to fail

**URL:** <https://community.homey.app/t/fibaro-3-0-7-is-causing-all-my-fibaro-rgbw-controllers-to-fail/44304>\
**Category:** Apps\
**Created:** [March 8, 2021, 5:04pm UTC](https://community.homey.app/t/fibaro-3-0-7-is-causing-all-my-fibaro-rgbw-controllers-to-fail/44304 "2021-03-08T17:04:27Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Eliot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eliot/32/72507_2.png) [@Eliot](https://community.homey.app/u/Eliot)\
**Post date:** [March 8, 2021, 5:04pm UTC](https://community.homey.app/t/fibaro-3-0-7-is-causing-all-my-fibaro-rgbw-controllers-to-fail/44304/1 "2021-03-08T17:04:27Z")

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Since the Homey v5 and the Fibaro v3 upgrades all of my RGBW controllers are failing, so far it’s 5 of 15 that have stopped working.

They symptom is that they get stuck on only showing one colour (usually blue) and Homey can’t see the colour or brightness. If I pick a different colour it turns off the light, if I increase the brightness the slider in the Homey app returns to 0.

I’ve tried restarting (unplugging) and resetting each controller, but they still don’t work.

Does anyone know of a fix for this or do I have to replace them all with the RGWB Controller 2?

Thanks.

Homey, btw, you bear responsibility for this, but I can’t work out how to get in touch with you.

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**Author:** ![gy\_1977](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gy_1977/32/16573_2.png) [@gy\_1977](https://community.homey.app/u/gy_1977)\
**Post date:** [March 8, 2021, 10:50pm UTC](https://community.homey.app/t/fibaro-3-0-7-is-causing-all-my-fibaro-rgbw-controllers-to-fail/44304/3 "2021-03-08T22:50:42Z")

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Hi I am experiencing this exact same problem

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**Author:** ![danone](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danone/32/115743_2.png) [@danone](https://community.homey.app/u/danone)\
**Post date:** [March 9, 2021, 9:38am UTC](https://community.homey.app/t/fibaro-3-0-7-is-causing-all-my-fibaro-rgbw-controllers-to-fail/44304/4 "2021-03-09T09:38:05Z")

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Same here Gents. I have reported this to Athom.  
Moreover, manual control of colours and dimming is lousy to unusable.

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**Author:** ![gy\_1977](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gy_1977/32/16573_2.png) [@gy\_1977](https://community.homey.app/u/gy_1977)\
**Post date:** [March 9, 2021, 8:09pm UTC](https://community.homey.app/t/fibaro-3-0-7-is-causing-all-my-fibaro-rgbw-controllers-to-fail/44304/5 "2021-03-09T20:09:40Z")

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How did you report it and I’ll do the same

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [March 10, 2021, 6:54am UTC](https://community.homey.app/t/fibaro-3-0-7-is-causing-all-my-fibaro-rgbw-controllers-to-fail/44304/6 "2021-03-10T06:54:39Z")

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[support@athom.com](mailto:support@athom.com)

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**Author:** ![gy\_1977](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gy_1977/32/16573_2.png) [@gy\_1977](https://community.homey.app/u/gy_1977)\
**Post date:** [March 10, 2021, 10:05pm UTC](https://community.homey.app/t/fibaro-3-0-7-is-causing-all-my-fibaro-rgbw-controllers-to-fail/44304/7 "2021-03-10T22:05:43Z")

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Thanks I’ve contacted them

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**Author:** ![apps](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/apps/32/30000_2.png) [@apps](https://community.homey.app/u/apps)\
**Post date:** [March 14, 2021, 8:28pm UTC](https://community.homey.app/t/fibaro-3-0-7-is-causing-all-my-fibaro-rgbw-controllers-to-fail/44304/8 "2021-03-14T20:28:13Z")

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I saw blue a long time ago.  
That’s how I solved the problem:

[https://homey.app/en-us/flow/UnLpOw/](https://homey.app/en-us/flow/UnLpOw/)  
or  
[https://homey.app/en-us/flow/TOUrOw/](https://homey.app/en-us/flow/TOUrOw/)

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<div class="post-metadata">

**Author:** ![Eliot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eliot/32/72507_2.png) [@Eliot](https://community.homey.app/u/Eliot)\
**Post date:** [June 9, 2021, 3:00pm UTC](https://community.homey.app/t/fibaro-3-0-7-is-causing-all-my-fibaro-rgbw-controllers-to-fail/44304/9 "2021-06-09T15:00:14Z")

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Yes, I’ve emailed them and I don’t replies.

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**Author:** ![Eliot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eliot/32/72507_2.png) [@Eliot](https://community.homey.app/u/Eliot)\
**Post date:** [June 9, 2021, 3:00pm UTC](https://community.homey.app/t/fibaro-3-0-7-is-causing-all-my-fibaro-rgbw-controllers-to-fail/44304/10 "2021-06-09T15:00:29Z")

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Yes, I’ve done this with every light, but it was still breaking

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**Author:** ![vaderag](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vaderag/32/150_2.png) [@vaderag](https://community.homey.app/u/vaderag)\
**Post date:** [December 3, 2021, 12:13pm UTC](https://community.homey.app/t/fibaro-3-0-7-is-causing-all-my-fibaro-rgbw-controllers-to-fail/44304/11 "2021-12-03T12:13:25Z")

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Same here… Anyone got a fix?

 ![Screenshot_2021-12-03-12-11-48-502_app.homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/4/b47a6a3598ab15cfe928cc2f6855003aae083ff6.jpeg)

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**Author:** ![danone](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danone/32/115743_2.png) [@danone](https://community.homey.app/u/danone)\
**Post date:** [December 3, 2021, 12:35pm UTC](https://community.homey.app/t/fibaro-3-0-7-is-causing-all-my-fibaro-rgbw-controllers-to-fail/44304/12 "2021-12-03T12:35:34Z")

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Has this RGBW ever work well with Homey?? Maybe sometime back in 1.x.x Homey firmware. Pathetic, huh?

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<div class="post-metadata">

**Author:** ![gy\_1977](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gy_1977/32/16573_2.png) [@gy\_1977](https://community.homey.app/u/gy_1977)\
**Post date:** [December 3, 2021, 5:39pm UTC](https://community.homey.app/t/fibaro-3-0-7-is-causing-all-my-fibaro-rgbw-controllers-to-fail/44304/13 "2021-12-03T17:39:35Z")

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Hi I’m still getting this error as well

No idea what’s causing it or how to fix it

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<div class="post-metadata">

**Author:** ![vaderag](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vaderag/32/150_2.png) [@vaderag](https://community.homey.app/u/vaderag)\
**Post date:** [December 3, 2021, 5:48pm UTC](https://community.homey.app/t/fibaro-3-0-7-is-causing-all-my-fibaro-rgbw-controllers-to-fail/44304/14 "2021-12-03T17:48:44Z")

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I reported it to Bas at Athom support today, he hadn’t heard of it apparently 🤷🏻‍♂️ but said he’ll pass it on
