# Fail to backup/Remove voice files? **URL:** \ **Category:** Devices\ **Created:** [January 15, 2023, 12:07pm UTC](https://community.homey.app/t/fail-to-backup-remove-voice-files/75115 "2023-01-15T12:07:31Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Pat\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pat_m/32/56295_2.png) [@Pat\_M](https://community.homey.app/u/Pat_M)\ **Post date:** [January 15, 2023, 12:07pm UTC](https://community.homey.app/t/fail-to-backup-remove-voice-files/75115/1 "2023-01-15T12:07:31Z")
Hi, Last 2 days I get “Backup error: ENOSPC: no space left on device, write”. That’s weird because (attached image) I do have quite a lot of space left? Where can I remove unwanted voice-files in order to save space? Can I get those voice-files back in the future? How can I prevent this from happening again? I’m scared that i need to delete more and more things even though it says I have space left… Many thanks! ![2023-01-15 12.48.55](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/e/1ede156d0720b121cf6d5ceb2ead506689830a1b.png) ![2023-01-15 13.01.24](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/f/4fdffaa92a8865b7730b8d375c010cc26a66b0a2.jpeg) ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [January 15, 2023, 12:09pm UTC](https://community.homey.app/t/fail-to-backup-remove-voice-files/75115/2 "2023-01-15T12:09:13Z")
The error could also be caused by the backup _server_ running out of space. ---
**Author:** ![Pat\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pat_m/32/56295_2.png) [@Pat\_M](https://community.homey.app/u/Pat_M)\ **Post date:** [January 15, 2023, 12:10pm UTC](https://community.homey.app/t/fail-to-backup-remove-voice-files/75115/3 "2023-01-15T12:10:41Z")
Wow, so Athom will ignore such a global and vital thing for all users for like days?? ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [January 15, 2023, 12:13pm UTC](https://community.homey.app/t/fail-to-backup-remove-voice-files/75115/4 "2023-01-15T12:13:24Z")
Notice the word “could”, I’m not saying that’s definitely the cause 😃 ---
**Author:** ![Pat\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pat_m/32/56295_2.png) [@Pat\_M](https://community.homey.app/u/Pat_M)\ **Post date:** [January 15, 2023, 12:31pm UTC](https://community.homey.app/t/fail-to-backup-remove-voice-files/75115/5 "2023-01-15T12:31:09Z")
Ha ha, I both hope this is the case, I don’t need to do anything on MY end, and not hoping as this means Athom is not taking backups seriously for anyone… 🙂 ---
**Author:** ![Pat\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pat_m/32/56295_2.png) [@Pat\_M](https://community.homey.app/u/Pat_M)\ **Post date:** [January 15, 2023, 12:31pm UTC](https://community.homey.app/t/fail-to-backup-remove-voice-files/75115/6 "2023-01-15T12:31:53Z")
But as it started Friday, it looks like a common “Weekend”/No monitoring-thing! ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [January 15, 2023, 1:16pm UTC](https://community.homey.app/t/fail-to-backup-remove-voice-files/75115/7 "2023-01-15T13:16:11Z")
> [@robertklep](#): > > The error could also be caused by the backup _server_ running out of space NO, Probably not as I had the same and Homey needs a lot space LOCAL, to finalize the Backup. Every time it fixed by freeing up space, Removing voices, removing Apps, or removing devices with their insights. (or Recovery with Full Firmware re-load.) Done a couple of support request but they could not give a required free space. Not very satisfying answers. (And my custom build Homey had more memory, but not more flash) > [@Pat\_M](#): > > I don’t need to do anything on MY end, No, you need to free up space. Yes you can remove all but one voices. Homey will download them again when you change language or switch voice. ---
**Author:** ![Pat\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pat_m/32/56295_2.png) [@Pat\_M](https://community.homey.app/u/Pat_M)\ **Post date:** [January 15, 2023, 1:19pm UTC](https://community.homey.app/t/fail-to-backup-remove-voice-files/75115/8 "2023-01-15T13:19:44Z")
OK, Silly question, but WHERE do I remove unwanted voices? Looked “everywhere”… ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [January 15, 2023, 1:27pm UTC](https://community.homey.app/t/fail-to-backup-remove-voice-files/75115/9 "2023-01-15T13:27:08Z")
More … - Settings - Speech - Select the Voice (Name) and Highlighted Voices are Downloaded, Select and Remove. ![Screenshot_20230115_143224_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/6/064f662f988c21df5d8676acfeaaedf5425aa0ee.jpeg) ---
**Author:** ![Pat\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pat_m/32/56295_2.png) [@Pat\_M](https://community.homey.app/u/Pat_M)\ **Post date:** [January 15, 2023, 2:04pm UTC](https://community.homey.app/t/fail-to-backup-remove-voice-files/75115/10 "2023-01-15T14:04:00Z")
Thank you so much, I was able to backup now! Pheeeew, didn’t want all those flows being at risk! 🙂 ---
**Author:** ![Bert\_Wissink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bert_wissink/32/30075_2.png) [@Bert\_Wissink](https://community.homey.app/u/Bert_Wissink)\ **Post date:** [January 5, 2024, 10:36am UTC](https://community.homey.app/t/fail-to-backup-remove-voice-files/75115/11 "2024-01-05T10:36:45Z")
Same issue here, ENOSPC. And I have no voice files that can be removed. Issues started on December 19th. Removed older backups (except for the most recent 2). Just 752 MB of 1.6 GB in use and still not able to create a new backup. Any ideas? (submitted a service request already, but response might take 3 weeks !!)