# Ezviz app problem

**URL:** https://community.homey.app/t/ezviz-app-problem/149415
**Category:** Questions & Help
**Created:** [January 16, 2026, 7:21pm UTC](https://community.homey.app/t/ezviz-app-problem/149415 "2026-01-16T19:21:40Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![Martin\_Petrik](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_petrik/32/71843_2.png) [@Martin\_Petrik](https://community.homey.app/u/Martin_Petrik)
#### Post date: [January 16, 2026, 7:21pm UTC](https://community.homey.app/t/ezviz-app-problem/149415/1 "2026-01-16T19:21:40Z")

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Hi, I installed the ezviz app and when I log in to my account it says this problem.. Does anyone have experience with this? Thanks

 ![19191](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/d/4de68fae0a87953550f11727dfdcf3274de949ad.jpeg)

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### Author: ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)
#### Post date: [January 16, 2026, 8:11pm UTC](https://community.homey.app/t/ezviz-app-problem/149415/2 "2026-01-16T20:11:53Z")

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That seems to be an issue on EZVIZ’s side, do you have many devices in your EZVIZ account?

You should report it to the app developer using the contact link in the app store page:

> **[Ezviz | Homey](https://homey.app/en-us/app/com.ezviz/Ezviz/)**
>
> Smart devices for smart living

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<div class="post-metadata">

### Author: ![Martin\_Petrik](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_petrik/32/71843_2.png) [@Martin\_Petrik](https://community.homey.app/u/Martin_Petrik)
#### Post date: [January 17, 2026, 12:08am UTC](https://community.homey.app/t/ezviz-app-problem/149415/3 "2026-01-17T00:08:19Z")

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Just only two.. 🤷🏻‍♂️

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### Author: ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)
#### Post date: [January 17, 2026, 12:14am UTC](https://community.homey.app/t/ezviz-app-problem/149415/4 "2026-01-17T00:14:58Z")

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They probably mean that the OAuth app has too many users. This is something only the app developer or EZVIZ can fix. I just created an EZVIZ account without devices and there it also can’t connect to Homey (same error)

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### Author: ![Jonathan\_Skoglund](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonathan_skoglund/32/113171_2.png) [@Jonathan\_Skoglund](https://community.homey.app/u/Jonathan_Skoglund)
#### Post date: [January 20, 2026, 11:15pm UTC](https://community.homey.app/t/ezviz-app-problem/149415/5 "2026-01-20T23:15:16Z")

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They are working on to solve this problem, fingers crossed!

 ![IMG_7413](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/b/5bbb8f3d412752c3ff28ee47842c80c027808f36.jpeg)

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### Author: ![Bjornxun](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bjornxun/32/123256_2.png) [@Bjornxun](https://community.homey.app/u/Bjornxun)
#### Post date: [February 19, 2026, 1:25pm UTC](https://community.homey.app/t/ezviz-app-problem/149415/6 "2026-02-19T13:25:53Z")

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Same problem here, i was thinking of creating a new account too. But since that won’t fix the problem i’ll prolly just wait..

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### Author: ![johni](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johni/32/141950_2.png) [@johni](https://community.homey.app/u/johni)
#### Post date: [February 23, 2026, 10:11am UTC](https://community.homey.app/t/ezviz-app-problem/149415/7 "2026-02-23T10:11:11Z")

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Is there any progress getting made on this? Seems like such a minor issue that should’ve been resolved rather easily.