# Evohome toevoegen lukt niet

**URL:** <https://community.homey.app/t/evohome-toevoegen-lukt-niet/23371>\
**Category:** Questions & Help\
**Created:** [December 29, 2019, 7:01pm UTC](https://community.homey.app/t/evohome-toevoegen-lukt-niet/23371 "2019-12-29T19:01:05Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Ron2019](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ron2019/32/16441_2.png) [@Ron2019](https://community.homey.app/u/Ron2019)\
**Post date:** [December 29, 2019, 7:01pm UTC](https://community.homey.app/t/evohome-toevoegen-lukt-niet/23371/1 "2019-12-29T19:01:05Z")

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Hi all,  
Het lukt mij niet de evohome toe te voegen. De app geeft time-out aan.  
Wat doe ik verkeerd?

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**Author:** ![FKey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fkey/32/14793_2.png) [@FKey](https://community.homey.app/u/FKey)\
**Post date:** [December 29, 2019, 8:16pm UTC](https://community.homey.app/t/evohome-toevoegen-lukt-niet/23371/3 "2019-12-29T20:16:03Z")

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If you are still on homey firmware V1.? Evohome will not work.  
You need to upgrade to \>V1 (V3.2)

Like Roy already mentioned, please provide some mote information, so we can help you

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**Author:** ![Wessel](https://avatars.discourse-cdn.com/v4/letter/w/53a042/32.png) [@Wessel](https://community.homey.app/u/Wessel)\
**Post date:** [December 29, 2019, 9:22pm UTC](https://community.homey.app/t/evohome-toevoegen-lukt-niet/23371/4 "2019-12-29T21:22:17Z")

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Can you connect with the official Honeywell app to your evohome system?  
Mine father in law can’t connect homey to evohome, and came connect the Honeywell app. I think the problem is related to the Honeywell API.  
Maybe wait a day.

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**Author:** ![Wessel](https://avatars.discourse-cdn.com/v4/letter/w/53a042/32.png) [@Wessel](https://community.homey.app/u/Wessel)\
**Post date:** [December 30, 2019, 10:56am UTC](https://community.homey.app/t/evohome-toevoegen-lukt-niet/23371/5 "2019-12-30T10:56:05Z")

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@Ron2019 There where used special characters in the password. That wasn’t permitted by the app and the homey login.  
So maybe you have the same issue in your password.

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**Author:** ![Ron2019](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ron2019/32/16441_2.png) [@Ron2019](https://community.homey.app/u/Ron2019)\
**Post date:** [December 30, 2019, 1:07pm UTC](https://community.homey.app/t/evohome-toevoegen-lukt-niet/23371/6 "2019-12-30T13:07:27Z")

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THX,

Works now. Had to install the app again.

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [August 9, 2026, 7:01pm UTC](https://community.homey.app/t/evohome-toevoegen-lukt-niet/23371/7 "2026-08-09T19:01:28Z")

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Archived on August 9, 2026, 7:01pm UTC