# "Everything local" but no local dashboard

**URL:** <https://community.homey.app/t/everything-local-but-no-local-dashboard/109269>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [May 3, 2024, 1:13pm UTC](https://community.homey.app/t/everything-local-but-no-local-dashboard/109269 "2024-05-03T13:13:46Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Dawid](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dawid/32/80637_2.png) [@Dawid](https://community.homey.app/u/Dawid)\
**Post date:** [May 3, 2024, 1:13pm UTC](https://community.homey.app/t/everything-local-but-no-local-dashboard/109269/1 "2024-05-03T13:13:46Z")

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Yesterday I had problem with connection to my ISP.  
It came out that I cannot open Homey Pro dashboard. Also I couldn’t connect to my Homey Pro through mobile app. That means, Homey is not accessible through LAN at all. Of course all flows are working, but there is no way to configure Homey Pro without internet connection.

I think it should be solved, because it’s a big issue. After previous problems with Homey servers, after fixes that Athom made, “Everything local” is still a lie.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [May 3, 2024, 1:23pm UTC](https://community.homey.app/t/everything-local-but-no-local-dashboard/109269/2 "2024-05-03T13:23:09Z")

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Yes, this issue still exists for some reason (apparently _very_ difficult to solve). I would suggest contacting Athom that their recent fixes don’t work (FWIW, the my.homey.app website is never going to work when your internet connection is down, since all the code for it is served from Athom servers).

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**Author:** ![Dawid](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dawid/32/80637_2.png) [@Dawid](https://community.homey.app/u/Dawid)\
**Post date:** [May 3, 2024, 1:48pm UTC](https://community.homey.app/t/everything-local-but-no-local-dashboard/109269/3 "2024-05-03T13:48:53Z")

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Yes, I thought that my.homey.app is made in PWA technology, and works even if connection is down. I was wrong.

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**Author:** ![diapolon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/diapolon/32/82612_2.png) [@diapolon](https://community.homey.app/u/diapolon)\
**Post date:** [May 3, 2024, 5:57pm UTC](https://community.homey.app/t/everything-local-but-no-local-dashboard/109269/4 "2024-05-03T17:57:05Z")

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Use a local dashboard

> [@\[Pro\]\[Dashboard\]\[Android\]\[iOS\] SmartDash - a dashboard for Homey](https://community.homey.app/t/pro-dashboard-android-ios-smartdash-a-dashboard-for-homey/83385):
>
> Hi everyone! I created a dashboard for Homey, she can work without internet (local connection) or from remote (need connection to Homey cloud). She work on Android and iOS (iPhone and iPad) platforms. This App use Homey Web Api and require to create an Api Key in Homey Pro 2023 (my.homey.app → settings → api keys) and a url for retrieve bearer token for Homey Pro 2016-2019 COMPATIBILITY Homey Pro 2023 Homey Pro 2016/2019 ([see this post](https://community.homey.app/t/pro-dashboard-android-ios-smartdash-a-dashboard-for-homey/83385/208) and [this post](https://community.homey.app/t/pro-dashboard-android-ios-smartdash-a-dashboard-for-homey/83385/212)) NOTE: in Homey Pro 2016/2019 the stra…

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [May 4, 2024, 6:58am UTC](https://community.homey.app/t/everything-local-but-no-local-dashboard/109269/5 "2024-05-04T06:58:16Z")

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What Homey (2023?), firmware (latest 11?) and what mobile app version (8.2.x?) do you have, if I may ask ?

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**Author:** ![Dawid](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dawid/32/80637_2.png) [@Dawid](https://community.homey.app/u/Dawid)\
**Post date:** [May 4, 2024, 10:40am UTC](https://community.homey.app/t/everything-local-but-no-local-dashboard/109269/6 "2024-05-04T10:40:33Z")

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Firmware 11.0.0  
App: 8.1.0

Yesterday I’ve got response from the support, and they said that app should work locally. I disconnected ISP modem, opened app, and this time it was working, but day before there was screen with timeout error. So in real scenario it app was not working, but with simulated Internet failure it was working ok.

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [May 4, 2024, 11:29am UTC](https://community.homey.app/t/everything-local-but-no-local-dashboard/109269/7 "2024-05-04T11:29:16Z")

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Were you using some time (hours I guess) before the outage itself? Because what is still not local, is the authentication - in case it’s expired, you would not be able it to use it locally. Athom is aware but not sure they will do anything about it.

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**Author:** ![Dawid](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dawid/32/80637_2.png) [@Dawid](https://community.homey.app/u/Dawid)\
**Post date:** [May 4, 2024, 12:28pm UTC](https://community.homey.app/t/everything-local-but-no-local-dashboard/109269/8 "2024-05-04T12:28:38Z")

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You’re probably right about authentication, as I don’t think I used much (if any) use of the app or web dashboard that day. In the simulated scenario, I opened the app before disconnecting the Internet.  
After all this, I added a 3G USB modem to the router and configured it as a backup connection… But… I hope they will eventually make “everything local” as they advertise Homey Pro.
