# Eurotronics Spirit thermostats do not react

**URL:** <https://community.homey.app/t/eurotronics-spirit-thermostats-do-not-react/66010>\
**Category:** Devices\
**Created:** [July 14, 2022, 8:12am UTC](https://community.homey.app/t/eurotronics-spirit-thermostats-do-not-react/66010 "2022-07-14T08:12:20Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Paralyzer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paralyzer/32/50387_2.png) [@Paralyzer](https://community.homey.app/u/Paralyzer)\
**Post date:** [July 14, 2022, 8:12am UTC](https://community.homey.app/t/eurotronics-spirit-thermostats-do-not-react/66010/1 "2022-07-14T08:12:20Z")

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I have 12 Eurotronics Spirit thermostats connected, but non of them reacts on temperature changes since 2 days. I’ve restarted the app, the full Homey and also installed an additional one (installation went fine), but after 3 minutes the same behaviour - no reaction. No error message occurs. Any idea to help?

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<div class="post-metadata">

**Author:** ![Paralyzer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paralyzer/32/50387_2.png) [@Paralyzer](https://community.homey.app/u/Paralyzer)\
**Post date:** [July 14, 2022, 11:17am UTC](https://community.homey.app/t/eurotronics-spirit-thermostats-do-not-react/66010/2 "2022-07-14T11:17:38Z")

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The red errormessage is “TRANSMIT\_COMPLETE\_NO\_ACK”

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<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [July 14, 2022, 12:05pm UTC](https://community.homey.app/t/eurotronics-spirit-thermostats-do-not-react/66010/3 "2022-07-14T12:05:39Z")

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That seems an out of range issue.  
It’s best practice to use the official app topic for this Q., the developer gets notified as well.

Where to find this info:  
App support and/or forum links are present at the bottom of app store pages (if provided for).

> [@\[App\] Eurotronic Technology App (Stable: v3.0.1)](https://community.homey.app/t/app-eurotronic-technology-app-stable-v3-0-1/5771):
>
> Eurotronic Technology Z-wave app This app adds support for Z-Wave devices made by [Eurotronic](http://www.eurotronic.org/). [[Eurotronic Logo]](https://apps.athom.com/app/org.eurotronic)Links: [Athom app-store](https://homey.app/a/org.eurotronic/)[Test Athom app-store](https://homey.app/a/org.eurotronic/test)[Github repository](https://github.com/Homey-Eurotronic/homey-issues)Supported devices: Eurotronic Stella [stella-zwave] A Z-wave based thermostatic. To be able to control them, it will have to wake up every time you send a command. This will happen automatically every 1 hour (changeable) or you can activate it manually. Capabilities: Read battery level Read measured temperature Se…