# Eurotronic Technology Spirit Z-Wave cannot be included

**URL:** <https://community.homey.app/t/eurotronic-technology-spirit-z-wave-cannot-be-included/53424>\
**Category:** Devices\
**Tags:** z-wave\
**Created:** [October 20, 2021, 3:05pm UTC](https://community.homey.app/t/eurotronic-technology-spirit-z-wave-cannot-be-included/53424 "2021-10-20T15:05:02Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![picaro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/picaro/32/9522_2.png) [@picaro](https://community.homey.app/u/picaro)\
**Post date:** [October 20, 2021, 3:05pm UTC](https://community.homey.app/t/eurotronic-technology-spirit-z-wave-cannot-be-included/53424/1 "2021-10-20T15:05:02Z")

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I have two Eurotronic Technology Spirit Z-Wave radiator valves. There were in use for one year, but the batteries run out of power.  
When I changed the batteries the device was not recognized anymore.  
Removed the devices. Tried to include them again.

Not successful. Get the error message “Could not find that Pairsession”.  
Any ideas?

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**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\
**Post date:** [October 20, 2021, 3:30pm UTC](https://community.homey.app/t/eurotronic-technology-spirit-z-wave-cannot-be-included/53424/2 "2021-10-20T15:30:19Z")

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> [@picaro](#):
>
> Not successful. Get the error message “Could not find that Pairsession”.  
> Any ideas?

Try again, without putting the Homey app in the background during pairing, or wait too long.

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**Author:** ![picaro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/picaro/32/9522_2.png) [@picaro](https://community.homey.app/u/picaro)\
**Post date:** [October 20, 2021, 4:37pm UTC](https://community.homey.app/t/eurotronic-technology-spirit-z-wave-cannot-be-included/53424/3 "2021-10-20T16:37:52Z")

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Sorry, no result. The Homey app is not in the background and I wait for ages.  
The message is now “Something went wrong while communicating with the device. Please try again.”

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**Author:** ![Frank\_van\_de\_Schuur](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frank_van_de_schuur/32/35882_2.png) [@Frank\_van\_de\_Schuur](https://community.homey.app/u/Frank_van_de_Schuur)\
**Post date:** [October 20, 2021, 7:22pm UTC](https://community.homey.app/t/eurotronic-technology-spirit-z-wave-cannot-be-included/53424/4 "2021-10-20T19:22:23Z")

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I managed to pair one that i bought from Robshop a few week ago, no problems at all with pairing.  
However when trying to send commands via a flow i get strange error messages.  
I returned it. 😩

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**Author:** ![MarcoRuiter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcoruiter/32/33528_2.png) [@MarcoRuiter](https://community.homey.app/u/MarcoRuiter)\
**Post date:** [November 9, 2021, 6:53pm UTC](https://community.homey.app/t/eurotronic-technology-spirit-z-wave-cannot-be-included/53424/5 "2021-11-09T18:53:21Z")

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Also have this problem on latest firmwares.  
The spirits even double pair sometimes have g a spirit valve and a unknown zwave device  
Both non functional ofc

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**Author:** ![Dries\_Wauters](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dries_wauters/32/13323_2.png) [@Dries\_Wauters](https://community.homey.app/u/Dries_Wauters)\
**Post date:** [January 18, 2022, 9:26pm UTC](https://community.homey.app/t/eurotronic-technology-spirit-z-wave-cannot-be-included/53424/6 "2022-01-18T21:26:36Z")

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Same problem here. They worked fine, but during the summer the batteries went dead.  
Now I changed the batteries but they didn’t react to any command I give with my homey.  
I tried to remove and re-install them, but they keep giving an error messages that ‘ there went something wrong while communicating with the device. Please try again.’  
When including I have to press the boost button for 5 sec. In the homey app the ‘1’ turns green, but the ‘2’ doesn’t. Or if I manage to get the ‘2’ green, I keep getting the same error. Help! 😉
