# Eurotronic App - The app could not be installed **URL:** \ **Category:** Apps\ **Created:** [April 16, 2019, 8:37pm UTC](https://community.homey.app/t/eurotronic-app-the-app-could-not-be-installed/11944 "2019-04-16T20:37:49Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![rzarajczyk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rzarajczyk/32/8447_2.png) [@rzarajczyk](https://community.homey.app/u/rzarajczyk)\ **Post date:** [April 16, 2019, 8:37pm UTC](https://community.homey.app/t/eurotronic-app-the-app-could-not-be-installed/11944/1 "2019-04-16T20:37:49Z")
I have just bought Homey and tried to install first devices, including Eurotronic Sprit thermostat valve. However when I tried to install the Eurotronic App via “Add new device” in Homey, I got an error “The app could not be installed” on the red background. When I tried installing it via [apps.athom.com](http://apps.athom.com), I got “This app is incompatible with Homey”. What’s wrong? How should I debug those problems? ![Screenshot_20190416-222300_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/e/e49d1e72372437135952c0fc72ca90666e646e00.jpeg) ![Screenshot_20190416-223146_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/5/5dafd3ee5d766c6fb98899a5af5c951a8b9c2107.jpeg) ---
**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\ **Post date:** [April 18, 2019, 10:55am UTC](https://community.homey.app/t/eurotronic-app-the-app-could-not-be-installed/11944/2 "2019-04-18T10:55:07Z")
Split this topic on April 18, 2019, 10:55am UTC 3 posts were merged into an existing topic: [Eurotronic Technology App (Stable: v1.2.1, Beta: v2.0.6)](https://community.homey.app/t/eurotronic-technology-app-stable-v1-2-1-beta-v2-0-6/5771) ---
**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\ **Post date:** [April 18, 2019, 10:55am UTC](https://community.homey.app/t/eurotronic-app-the-app-could-not-be-installed/11944/3 "2019-04-18T10:55:07Z")
Closed on April 18, 2019, 10:55am UTC