# Eufy thumbnails not working **URL:** \ **Category:** Questions & Help\ **Created:** [March 25, 2023, 2:32pm UTC](https://community.homey.app/t/eufy-thumbnails-not-working/78373 "2023-03-25T14:32:53Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![Maurits](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maurits/32/8884_2.png) [@Maurits](https://community.homey.app/u/Maurits)\ **Post date:** [March 25, 2023, 3:52pm UTC](https://community.homey.app/t/eufy-thumbnails-not-working/78373/2 "2023-03-25T15:52:16Z")
> [@\[APP\]\[Pro\] Eufy Security](https://community.homey.app/t/app-pro-eufy-security/44921/4): > > Frequently Asked Questions Q1: I don’t receive notifications/device updates in Homey A1: Make sure the selected security mode inside the official Eufy app has enabled notifications for your device. (Home / Away / etc) [ezgif.com-video-to-gif] A2: Make sure push notifications are enabled in the device settings: A3: Sometimes it might help to restart the Eufy app in Homey A4: For Homebase notifications enable: A5: Update: 01-08-25: Since july Eufy requires a country inst… --- _[View the full topic](https://community.homey.app/t/eufy-thumbnails-not-working/78373)._