# Eufy app crashes once or twice a day since a few weeks **URL:** \ **Category:** Apps\ **Created:** [October 8, 2026, 7:00pm UTC](https://community.homey.app/t/eufy-app-crashes-once-or-twice-a-day-since-a-few-weeks/160540 "2026-10-08T19:00:51Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Elko](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/elko/32/16812_2.png) [@Elko](https://community.homey.app/u/Elko)\ **Post date:** [October 8, 2026, 7:00pm UTC](https://community.homey.app/t/eufy-app-crashes-once-or-twice-a-day-since-a-few-weeks/160540/1 "2026-10-08T19:00:51Z")
I have a Homey pro 2019. Since a few weeks the eufy app crashes on a daily basis. You can imagine this to be annoying, since flows dependant on sensors and camera’s don’t work in case of a crash. A restart helps, but only until the next crash. I have stopped and restarted the Eufy app and resetted the Homey 2019 to no avail. A flow that automatically restarts the Eufy app helps, but it should not be needed, since it always worked fine. Any thoughts or suggestions i can try? Elko ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [October 8, 2026, 7:04pm UTC](https://community.homey.app/t/eufy-app-crashes-once-or-twice-a-day-since-a-few-weeks/160540/2 "2026-10-08T19:04:20Z")
Please report your issue in the app topic: > [@\[APP\]\[Pro\] Eufy Security](https://community.homey.app/t/app-pro-eufy-security/44921): > > uk - Eufy Security Smart Home Simplified Add support for Eufy Cam/Doorbell in Homey. Useful links [To-Do List memo](https://community.homey.app/t/app-eufy-security/44921/3)[Frequently Asked Questions white_question_mark](https://community.homey.app/t/app-eufy-security/44921/4)[Unsupported Devices exclamation](https://community.homey.app/t/app-eufy-security/44921/5)[Get Support construction](https://community.homey.app/t/app-eufy-security/44921/2)[Dutch subtopic netherlands](https://community.homey.app/t/app-pro-eufy-security-nl/60540/) NOTE This is not the topic for Eufy Home devices. The topic for Eufy Home you can find here: [Eufy Home](https://community.homey.app/t/app-eufy-home/46610) Account Information Because of the way the Eufy Security private API works, an email/password combo cannot work with both the… ---
**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\ **Post date:** [October 8, 2026, 7:19pm UTC](https://community.homey.app/t/eufy-app-crashes-once-or-twice-a-day-since-a-few-weeks/160540/3 "2026-10-08T19:19:44Z")
@Elko And have you seen the popup screen what opens when you open a camera? In that screen is a link to the reason why Eufy is not working at the moment and what @martijnpoppen is working on. At least, on my doorbell it is. ![1000002280](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/d/9d6831fca020599f5b4da1de14469e83f54ea27f.jpeg) ---
**Author:** ![Elko](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/elko/32/16812_2.png) [@Elko](https://community.homey.app/u/Elko)\ **Post date:** [October 8, 2026, 7:35pm UTC](https://community.homey.app/t/eufy-app-crashes-once-or-twice-a-day-since-a-few-weeks/160540/4 "2026-10-08T19:35:07Z")
@Mike1233 no, i do not get a popup just a placeholder. Homey2019 does not display a still or images from Eufy camera’s. ---
**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\ **Post date:** [October 8, 2026, 8:03pm UTC](https://community.homey.app/t/eufy-app-crashes-once-or-twice-a-day-since-a-few-weeks/160540/5 "2026-10-08T20:03:26Z")
@Elko Ok, i thought that all devices get a sort of attention bar. I have it with my doorbell. But it is work in progress. It will be working, just wait. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 8, 2026, 8:31pm UTC](https://community.homey.app/t/eufy-app-crashes-once-or-twice-a-day-since-a-few-weeks/160540/6 "2026-10-08T20:31:11Z")
@Elko see latest status: [[APP][Pro] Eufy Security - #5 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey-info) @dijker can you close this topic? ---
**Author:** ![Elko](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/elko/32/16812_2.png) [@Elko](https://community.homey.app/u/Elko)\ **Post date:** [October 9, 2026, 2:33am UTC](https://community.homey.app/t/eufy-app-crashes-once-or-twice-a-day-since-a-few-weeks/160540/7 "2026-10-09T02:33:11Z")
Thank you Martijn. It was hard to find this info because of looking for info on the topic Eufy produces to much results to handle. ---
**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\ **Post date:** [October 9, 2026, 3:49am UTC](https://community.homey.app/t/eufy-app-crashes-once-or-twice-a-day-since-a-few-weeks/160540/8 "2026-10-09T03:49:49Z")