# Error Panasonic Comfort cloud app **URL:** \ **Category:** Apps\ **Tags:** app\ **Created:** [July 12, 2022, 9:45pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935 "2022-07-12T21:45:07Z")\ **Posts on this page:** 20\ **Page:** 7
**Author:** ![Robert\_Schmidt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert_schmidt/32/53755_2.png) [@Robert\_Schmidt](https://community.homey.app/u/Robert_Schmidt)\ **Post date:** [February 1, 2023, 8:51pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/121 "2023-02-01T20:51:06Z")
I’ve created a [dedicated topic for my alternative PCC app](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative/75906). Better to keep discussions separate… 🙂 ---
**Author:** ![Goran\_Persson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/goran_persson/32/22783_2.png) [@Goran\_Persson](https://community.homey.app/u/Goran_Persson)\ **Post date:** [March 21, 2023, 9:52pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/122 "2023-03-21T21:52:04Z")
Unfortunately I recently got a Panasonic ac and need homey to control it. I can confirm that my Panasonic ID is blocked when I use it with this app. So still something upset PCC. ---
**Author:** ![Jeroen\_Hus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_hus/32/26906_2.png) [@Jeroen\_Hus](https://community.homey.app/u/Jeroen_Hus)\ **Post date:** [April 4, 2023, 5:46am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/123 "2023-04-04T05:46:01Z")
Horrible app, I created a double account on panasonic to precent server errors. Once you install the app it’s working for 5 minutes. After 5 minutes no connection can be made with the airco’s. Problems with this app for over a year now. Please solve the problems, I’m getting desperate with summer comming up … ---
**Author:** ![Mr\_Meri](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mr_meri/32/66733_2.png) [@Mr\_Meri](https://community.homey.app/u/Mr_Meri)\ **Post date:** [April 4, 2023, 6:04am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/124 "2023-04-04T06:04:27Z")
I suspect all of us who have tried here went for the alternative app on homey community store. > **[Homey Community Store](https://store.homey.community/app/net.schmidt-cisternas.pcc-alt)** > > The Homey Community Store (HCS) provides an alternative App Store for your Homey. I can confirm that the linked app works ---
**Author:** ![Basov](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/basov/32/79096_2.png) [@Basov](https://community.homey.app/u/Basov)\ **Post date:** [June 19, 2023, 1:50pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/125 "2023-06-19T13:50:03Z")
This app worked fine at first on Homey Pro 2023. A lot of parameters to play around with in flows, which is great. But now it’s unresponsive and even unable to login. According to PCC my account is suspended for 24 hours due to ‘suspicious activity’. Any idea what the issue might be? - Homey Pro 2023 with RC 110 - Panasonic app 1.3.2 ---
**Author:** ![Jarl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jarl/32/16576_2.png) [@Jarl](https://community.homey.app/u/Jarl)\ **Post date:** [August 6, 2023, 12:38pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/126 "2023-08-06T12:38:55Z")
Read the other comments in this thread and you’ll learn that this official app is broken since a long time ago. Sad ☹ ---
**Author:** ![drberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/drberg/32/17475_2.png) [@drberg](https://community.homey.app/u/drberg)\ **Post date:** [October 31, 2023, 11:11am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/127 "2023-10-31T11:11:09Z")
Did you get it to eventually work? I can’t get it to work at all. I see that @lumin hasn’t updated the app in over 10 months either, so I assume it’s a hopeless case. Maybe I’ll have to buy some external device to controll the AC. ---
**Author:** ![Oystein\_Johannessen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oystein_johannessen/32/10092_2.png) [@Oystein\_Johannessen](https://community.homey.app/u/Oystein_Johannessen)\ **Post date:** [December 1, 2023, 4:27pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/128 "2023-12-01T16:27:47Z")
Not working!!! ---
**Author:** ![Par\_Ostberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/par_ostberg/32/93954_2.png) [@Par\_Ostberg](https://community.homey.app/u/Par_Ostberg)\ **Post date:** [December 18, 2023, 12:39pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/129 "2023-12-18T12:39:02Z")
> [@Dan\_Nasman](#): > > Panasonic How did you come in contact with the “panasonic developers”? I have tried with the “Panasonic comfort cloud app alternative” but get error for login and thought that the right people at panasonic could have a look at it. ---
**Author:** ![Par\_Ostberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/par_ostberg/32/93954_2.png) [@Par\_Ostberg](https://community.homey.app/u/Par_Ostberg)\ **Post date:** [December 19, 2023, 6:12pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/130 "2023-12-19T18:12:25Z")
If the app is dead. Can Homey support remove this app and make room for a new one? ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [December 19, 2023, 6:24pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/131 "2023-12-19T18:24:15Z")
> [@Par\_Ostberg](#): > > Can Homey support remove This Community can’t do anything about it, Pls 1st contact the developer and ask him. 2nd if that doesn’t work contact [Support | Homey](https://homey.app/support) Athom works with Tickets reported in their support system, not by using the Community forum . ---
**Author:** ![YSL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ysl/32/100259_2.png) [@YSL](https://community.homey.app/u/YSL)\ **Post date:** [February 5, 2024, 4:59pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/133 "2024-02-05T16:59:35Z")
Good day, I am new here. Comfort cloud is not finding any device for me - I am asked to provide the error code - 55208c59-fcaf-410a-9ae3-6e4dec80a341 Can someone help with this? Very best ---
**Author:** ![Jarl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jarl/32/16576_2.png) [@Jarl](https://community.homey.app/u/Jarl)\ **Post date:** [March 10, 2024, 10:01am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/134 "2024-03-10T10:01:34Z")
The APP in the APP store is broken. See [[App][Pro] Panasonic Comfort Cloud Alternative](https://community.homey.app/t/app-pro-panasonic-comfort-cloud-alternative/75906) as alternative. ---
**Author:** ![Dj\_Kolk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dj_kolk/32/42432_2.png) [@Dj\_Kolk](https://community.homey.app/u/Dj_Kolk)\ **Post date:** [March 28, 2024, 12:59pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/135 "2024-03-28T12:59:37Z")
It looks like the app is working again since yesterday 😃 see changelog : ## Wat is nieuw Versie 1.4.0 — handle api rate limiting ![1000046924](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/6/86955baa39ccfb06d5b46c88813317362bd8bb9c.jpeg) ---
**Author:** ![Dunnie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dunnie/32/48765_2.png) [@Dunnie](https://community.homey.app/u/Dunnie)\ **Post date:** [June 26, 2024, 8:03pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/136 "2024-06-26T20:03:11Z")
The app give an error again ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [June 27, 2024, 5:22am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/137 "2024-06-27T05:22:41Z")
Surely you understand that nobody knows what you mean by that? ---
**Author:** ![GertCorstjens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gertcorstjens/32/18031_2.png) [@GertCorstjens](https://community.homey.app/u/GertCorstjens)\ **Post date:** [June 27, 2024, 7:45pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/138 "2024-06-27T19:45:05Z")
That it isn’t working anymore… Authentication method has changed again for as far as the internet tells us… And it’s being talked about in the alternative app too. ---
**Author:** ![Thomas\_Stolz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thomas_stolz/32/67089_2.png) [@Thomas\_Stolz](https://community.homey.app/u/Thomas_Stolz)\ **Post date:** [June 28, 2024, 8:24pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/139 "2024-06-28T20:24:48Z")
BTW: The Home Assistant Addon for Panasonic Comfort Cloud via HACS is (still) working. ---
**Author:** ![Dunnie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dunnie/32/48765_2.png) [@Dunnie](https://community.homey.app/u/Dunnie)\ **Post date:** [June 29, 2024, 2:47pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/140 "2024-06-29T14:47:59Z")
sorry I was forgot sent the picture ![IMG_2524](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/4/14c06aac6acb9b3ea69df08af4bb9497a6ddbbb3.jpeg) ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [June 29, 2024, 4:00pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/141 "2024-06-29T16:00:34Z")
That’s an internal SDK issue, time to PtP your Homey. [Previous page](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935.md?page=6) [Next page](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935.md?page=8)