# Error Panasonic Comfort cloud app **URL:** \ **Category:** Apps\ **Tags:** app\ **Created:** [July 12, 2022, 9:45pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935 "2022-07-12T21:45:07Z")\ **Posts on this page:** 20\ **Page:** 10
**Author:** ![Murray\_McMillan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/murray_mcmillan/32/79472_2.png) [@Murray\_McMillan](https://community.homey.app/u/Murray_McMillan)\ **Post date:** [May 7, 2025, 5:43am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/183 "2025-05-07T05:43:27Z")
Any update on a Panasonic IR Control App @Doekse if there is no progress on a working Comfort Cloud integration? ---
**Author:** ![David\_Bjaland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_bjaland/32/71075_2.png) [@David\_Bjaland](https://community.homey.app/u/David_Bjaland)\ **Post date:** [May 21, 2025, 8:29pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/184 "2025-05-21T20:29:52Z")
Hi @Doekse I have been waiting for this update for over two years now. I know you probably have a lot of other things to fix, but please do something about this matter and get the Panasonic app working again! You support all other heat pumps/ACs, but not this one — which is one of the most common ones used in the Nordics! ---
**Author:** ![Murray\_McMillan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/murray_mcmillan/32/79472_2.png) [@Murray\_McMillan](https://community.homey.app/u/Murray_McMillan)\ **Post date:** [July 8, 2025, 11:31pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/185 "2025-07-08T23:31:58Z")
Please can we get some progress on a Panasonic AC IR app for the Homey Pro and moving the Panasonic Comfort Cloud Alternitve App into the official Homey App Store? There was some hope expressed last year, but there has been no visible progress made since then. I have two Panasonic AC without any wifi abilities where IR will be the only option, and a third Panasonic AC connected to Comfort Cloud. ---
**Author:** ![Espen\_Ekeroth](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/espen_ekeroth/32/80317_2.png) [@Espen\_Ekeroth](https://community.homey.app/u/Espen_Ekeroth)\ **Post date:** [July 9, 2025, 4:25am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/186 "2025-07-09T04:25:13Z")
Agree. In the meantime I have been using the unofficial one, and it somewhat works. For the ones you have without wifi I would suggest to look at “Sensibo Sky” - I did use this for some years. My reason for moving on to Homey was due to my home having special needs programming temperature and fan adjustments. ---
**Author:** ![Guus\_Dijkstra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/guus_dijkstra/32/121124_2.png) [@Guus\_Dijkstra](https://community.homey.app/u/Guus_Dijkstra)\ **Post date:** [November 21, 2025, 8:50pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/187 "2025-11-21T20:50:17Z")
Ik had hetzelfde probleem dat de originele app niet werkt. Met behulp van AI (gemini) kreeg is een gedetailleerd stappenplan om CLI te installeren, eea te downloaden van Github en te installeren op mijn homey. Het installeren ging hiermee probleemloos en het werkte in één keer. Echt een aanpak voor dummies ---
**Author:** ![Dj\_Kolk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dj_kolk/32/42432_2.png) [@Dj\_Kolk](https://community.homey.app/u/Dj_Kolk)\ **Post date:** [November 21, 2025, 10:41pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/188 "2025-11-21T22:41:24Z")
Misschien een idee om dat stappenplan hier te delen? ---
**Author:** ![Guus\_Dijkstra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/guus_dijkstra/32/121124_2.png) [@Guus\_Dijkstra](https://community.homey.app/u/Guus_Dijkstra)\ **Post date:** [November 23, 2025, 1:58pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/189 "2025-11-23T13:58:34Z")
Dit is een gedetailleerde handleiding voor het installeren van de **alternatieve Panasonic Comfort Cloud-app** op je Homey Pro. Deze methode maakt gebruik van de **Homey Command Line Interface (CLI)**, de meest betrouwbare manier om community-apps te installeren die niet in de officiële App Store staan. **Let op:** Dit vereist een computer (Windows, macOS of Linux) en enige basiskennis van command-line tools. ### **Voorbereiding: De Officiële App Verwijderen** Voordat je begint, moet je de oude, niet-werkende app verwijderen om conflicten te voorkomen: 1. Ga in de Homey-app naar **“Meer”** \> **“Apps”**. 2. Zoek de **“Panasonic Comfort Cloud”** app (de officiële). 3. Tik op de app en kies voor **“Verwijderen”** (of **“Uninstall”** ). ### **Stap 1: Benodigde Software Installeren (Node.js en Homey CLI)** De Homey CLI werkt via Node.js, een JavaScript runtime. 1. **Installeer Node.js:** - Ga naar de officiële Node.js-website en download de **LTS** (Long Term Support) versie voor jouw besturingssysteem (Windows/macOS). - Installeer Node.js. Dit zal ook de **npm** (Node Package Manager) installeren, die we nodig hebben. 1. **Installeer Homey CLI:** - Open de **Terminal** (macOS/Linux) of **Command Prompt / PowerShell** (Windows). - Typ het volgende commando en druk op Enter: npm install -g homey ### **Stap 2: De Alternatieve App Downloaden** De alternatieve app wordt gehost op GitHub door de ontwikkelaar (ugumba). 1. Ga naar de GitHub-pagina voor de alternatieve app: **[ugumba/homey-panasonic-comfort-cloud-alt](https://github.com/ugumba/homey-panasonic-comfort-cloud-alt)**. 2. Klik rechtsboven op de groene knop **\< \> Code** en kies voor **“Download ZIP”**. 3. Pak het gedownloade ZIP-bestand uit naar een makkelijk te onthouden locatie op je computer (bijvoorbeeld op je bureaublad in een map genaamd panasonic-homey). **Stap 3: Inloggen en App Installeren op Homey Pro** Nu gaan we de CLI gebruiken om in te loggen op je Homey en de app te installeren. 1. **Navigeer naar de App-map:** - Ga terug naar de **Terminal / Command Prompt / PowerShell**. - Gebruik het cd (change directory) commando om naar de map te gaan waar je het ZIP-bestand hebt uitgepakt. - _Voorbeeld (als je het op het bureaublad hebt gezet):_ cd Desktop/homey-panasonic-comfort-cloud-alt-master [let op: de prompt zal nu de nieuwe directory aangeven; gebruik geen netwerkdrives of paden met spaties of andere tekens anders gaat dat niet altijd goed] 1. **Installeer Afhankelijkheden:** - Voer in de app-map het volgende commando uit: npm install - Dit downloadt alle benodigde onderdelen voor de app. 1. **Log in op Homey:** - Voer het inlogcommando uit: homey login - Selecteer je **Homey Pro** in de lijst die verschijnt in de terminal. 1. **Installeer de App op Homey Pro:** - Nu kun je de app direct op je Homey Pro installeren met: homey app install - De CLI zal de app compileren en installeren. ### **Stap 4: De App Configureren en Apparaten Toevoegen** 1. Open de **Homey-app** op je telefoon of tablet. 2. Ga naar **“Meer”** \> **“Apps”**. 3. Je ziet nu de **“Panasonic Comfort Cloud”** app (dit is de zojuist geïnstalleerde, alternatieve versie). 4. Tik op de app en ga naar **“App configureren”** (of **“Settings”** ). 5. Voer hier je **Panasonic Comfort Cloud inloggegevens** (e-mailadres en wachtwoord) in. 6. Ga naar **“Apparaten”** en klik op het plus-icoon ( **+** ). 7. Zoek de **“Panasonic Comfort Cloud”** app en begin met het toevoegen van je airco’s. Als de inloggegevens correct zijn, zou deze alternatieve app je airconditioners nu wel moeten vinden en koppelen, waarna je ze kunt bedienen via je Homey Pro. ---
**Author:** ![Giovanni4312](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/giovanni4312/32/155115_2.png) [@Giovanni4312](https://community.homey.app/u/Giovanni4312)\ **Post date:** [January 10, 2026, 7:53pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/190 "2026-01-10T19:53:36Z")
Someone pays 400 euros for Homey Pro and gets full service, but the Panasonic app no ​​longer works? What are they waiting for to update? ---
**Author:** ![AlexRedwood](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alexredwood/32/34032_2.png) [@AlexRedwood](https://community.homey.app/u/AlexRedwood)\ **Post date:** [January 11, 2026, 2:20pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/191 "2026-01-11T14:20:07Z")
installing is easy. I had tons of issues after. Completely resetting my Panasonic account and linking the aircons again sorted everything for me. ---
**Author:** ![Giovanni4312](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/giovanni4312/32/155115_2.png) [@Giovanni4312](https://community.homey.app/u/Giovanni4312)\ **Post date:** [January 12, 2026, 9:09am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/192 "2026-01-12T09:09:21Z")
are you talking about the official app on homey store or the one on github? ---
**Author:** ![Zinema](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zinema/32/126975_2.png) [@Zinema](https://community.homey.app/u/Zinema)\ **Post date:** [January 13, 2026, 9:16am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/193 "2026-01-13T09:16:29Z")
Or worse, I just installed 2 Panasonic air conditioning units because this was listed in the apps of Homey. And now I discover it doesn’t work. I’m stuck with the message ‘There are no devices found’. Both using the Homey app and the Github procedure mentioned above. ---
**Author:** ![AlexRedwood](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alexredwood/32/34032_2.png) [@AlexRedwood](https://community.homey.app/u/AlexRedwood)\ **Post date:** [February 2, 2026, 4:39pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/194 "2026-02-02T16:39:25Z")
When using the alternative app from GitHub, make sure you created a second user. With the main user you won’t get any devices. ---
**Author:** ![satpet](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/satpet/32/46054_2.png) [@satpet](https://community.homey.app/u/satpet)\ **Post date:** [February 20, 2026, 1:08pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/195 "2026-02-20T13:08:27Z")
Ik had volgende fout bij het installeren: - × Parameter ‘app’ is required #### Opgelost door eerst commando: **npm ci** en daarna commado: homey app install ---
**Author:** ![Johnny\_Espesete](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johnny_espesete/32/122056_2.png) [@Johnny\_Espesete](https://community.homey.app/u/Johnny_Espesete)\ **Post date:** [March 21, 2026, 10:23am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/196 "2026-03-21T10:23:54Z")
Hi Guys! I bought the Panasonic HZ35. I found out Homey did not have an app for this pump that actually works. So i made one! You guys are welcome to test it and give me some feedback 🙂 Homey is reviewing it but it is available for testing! > **[Panasonic Comfort Cloud | Homey](https://homey.app/no-no/app/community.panasonic.comfortcloud/Panasonic-Comfort-Cloud/test/)** > > Full control of your Panasonic heat pump ---
**Author:** ![Dj\_Kolk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dj_kolk/32/42432_2.png) [@Dj\_Kolk](https://community.homey.app/u/Dj_Kolk)\ **Post date:** [April 1, 2026, 8:36am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/197 "2026-04-01T08:36:19Z")
will this work for Panasonic airco’s also ? ---
**Author:** ![Dj\_Kolk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dj_kolk/32/42432_2.png) [@Dj\_Kolk](https://community.homey.app/u/Dj_Kolk)\ **Post date:** [April 2, 2026, 6:15am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/198 "2026-04-02T06:15:14Z")
Just tried it and Yes, they’re al recognized, Thnx 😇 , ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/3/3324167906fbb0abfa44a94142e374fe3b35b13d.png) ---
**Author:** ![Dj\_Kolk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dj_kolk/32/42432_2.png) [@Dj\_Kolk](https://community.homey.app/u/Dj_Kolk)\ **Post date:** [April 2, 2026, 3:27pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/199 "2026-04-02T15:27:36Z")
I’m very happy already 😃 , keep up the good work 👊 . it would be great if you could add the fan speed (automatic, silent and powerfull) to flow capabilities. 🙏 Thnx in advance, Dj . ---
**Author:** ![Nick\_Marx](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nick_marx/32/124546_2.png) [@Nick\_Marx](https://community.homey.app/u/Nick_Marx)\ **Post date:** [April 4, 2026, 5:23pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/200 "2026-04-04T17:23:30Z")
Hi, For me it is not working.. I can not see mine Aquarea Heat Pump. Logging into the Comfort Cloud seems to work. I am not getting an error message. However, I do get one when entering an incorrect password. ![4B49F4A5-55DB-4C6D-9EAC-443468375EB2_4_5005_c](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/5/1577f0fb5ed31c619961d95838e0ead71aa86c49.jpeg) ---
**Author:** ![Johnny\_Espesete](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johnny_espesete/32/122056_2.png) [@Johnny\_Espesete](https://community.homey.app/u/Johnny_Espesete)\ **Post date:** [April 5, 2026, 12:51pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/201 "2026-04-05T12:51:03Z")
ok i will try to add fan speed modes to flow cards 🙂 i am working on a new version at this moment trying to get it approved on the app store by Homey. Also there is an app there already that is not working. Homey will not let go of this app but they have said they will try to contact the developer since the app is not maintained. ---
**Author:** ![Johnny\_Espesete](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johnny_espesete/32/122056_2.png) [@Johnny\_Espesete](https://community.homey.app/u/Johnny_Espesete)\ **Post date:** [April 5, 2026, 12:51pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/202 "2026-04-05T12:51:36Z")
aquera heat pump? this app is made for Panasonic HZ- heatpumps. [Previous page](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935.md?page=9) [Next page](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935.md?page=11)