# Error Panasonic Comfort cloud app **URL:** \ **Category:** Apps\ **Tags:** app\ **Created:** [July 12, 2022, 9:45pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935 "2022-07-12T21:45:07Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Dj\_Kolk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dj_kolk/32/42432_2.png) [@Dj\_Kolk](https://community.homey.app/u/Dj_Kolk)\ **Post date:** [July 12, 2022, 9:45pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/1 "2022-07-12T21:45:07Z")
Since Yesterday or today, Comfort cloud stopt working. First I deleted the airco, then I could not add it again and delete the app. I installed the app again, it found my airco, after trying to add it, there was a error “SQLITE\_CONSTRAINT: NOT NULL constraint failed: device.data” Can someone help? Thanx in advance, Patrick. ---
**Author:** ![Jos\_Stultjens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jos_stultjens/32/12687_2.png) [@Jos\_Stultjens](https://community.homey.app/u/Jos_Stultjens)\ **Post date:** [July 13, 2022, 7:28am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/2 "2022-07-13T07:28:25Z")
Yesterday I also had issues. But mine probably were related to Panasonic Cloud problems. I also was not able to log into the Panasonic app on my mobile phone itself. This morning I was able to login to the Panasonic cloud app on my mobile phone and also the Panasonic Homey app now is able to show the airco units. ---
**Author:** ![Dj\_Kolk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dj_kolk/32/42432_2.png) [@Dj\_Kolk](https://community.homey.app/u/Dj_Kolk)\ **Post date:** [July 13, 2022, 8:02am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/3 "2022-07-13T08:02:08Z")
Hello Jos, Thanx for your reply, The app detects the airco, but can’t be added again to the app. Tried adding it again, just now still mo luck ![Screenshot_20220713-095825_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/f/ef10f0458a83344bd63afa2aa4dafe28e10bfd20.jpeg) In the last review of the app, there was someone having the same problem (A bit cruel from that user awarding 1 star because of a problem wich just has occured) BTW, the Android comfort cloud app works fine ---
**Author:** ![Arnold\_vd\_Linden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnold_vd_linden/32/19336_2.png) [@Arnold\_vd\_Linden](https://community.homey.app/u/Arnold_vd_Linden)\ **Post date:** [July 13, 2022, 8:49am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/4 "2022-07-13T08:49:15Z")
This was related to a Panasonic Cloud issue. I had the same issue and also the iOS app wasn’t working for a long time. This morning everything seems to be okay again. ---
**Author:** ![Dj\_Kolk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dj_kolk/32/42432_2.png) [@Dj\_Kolk](https://community.homey.app/u/Dj_Kolk)\ **Post date:** [July 13, 2022, 10:10am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/5 "2022-07-13T10:10:30Z")
Hee Arnold, Just Tried adding the airco again, still no luck, Android app still functioning. I wish I had not deleted the airco in the first place. ---
**Author:** ![Gerbert\_Coolen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerbert_coolen/32/57084_2.png) [@Gerbert\_Coolen](https://community.homey.app/u/Gerbert_Coolen)\ **Post date:** [July 22, 2022, 4:48pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/6 "2022-07-22T16:48:22Z")
Same here, does someone has the solution for this issue? Tried to logout.login the app, result the same. The app works fine on my iPhone ---
**Author:** ![Dj\_Kolk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dj_kolk/32/42432_2.png) [@Dj\_Kolk](https://community.homey.app/u/Dj_Kolk)\ **Post date:** [July 22, 2022, 6:35pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/7 "2022-07-22T18:35:35Z")
Today I Tried to uninstall the app, reboot Homey, install the app again, but when I Tried to add the airco, he was found, but I got the same error again unfortunatly. Greetings, Patrick. ---
**Author:** ![Gerbert\_Coolen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerbert_coolen/32/57084_2.png) [@Gerbert\_Coolen](https://community.homey.app/u/Gerbert_Coolen)\ **Post date:** [July 23, 2022, 11:07am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/8 "2022-07-23T11:07:59Z")
Issue resolved. forgot to login the comfort cloud in Homey settings. After entering my credentials works like a charm. ---
**Author:** ![Dj\_Kolk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dj_kolk/32/42432_2.png) [@Dj\_Kolk](https://community.homey.app/u/Dj_Kolk)\ **Post date:** [July 23, 2022, 12:57pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/9 "2022-07-23T12:57:45Z")
Hee Gerben, I Installed the app again, filled in my Comfort cloud credentials, found my 3 device and could add thema, yeah. I’m happy, not sure what was wrong before. Greetings Patrick. ---
**Author:** ![Gerbert\_Coolen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerbert_coolen/32/57084_2.png) [@Gerbert\_Coolen](https://community.homey.app/u/Gerbert_Coolen)\ **Post date:** [July 24, 2022, 3:29pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/10 "2022-07-24T15:29:11Z")
Perfect good to hear that the issue resolved ---
**Author:** ![Robert\_Schmidt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert_schmidt/32/53755_2.png) [@Robert\_Schmidt](https://community.homey.app/u/Robert_Schmidt)\ **Post date:** [October 12, 2022, 6:26am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/11 "2022-10-12T06:26:35Z")
Yesterday, the device started showing a red triangle, and a message about “a new app version has been released”. I assume this is from the API change detection. I’ve tried removing the device and the app, reinstalling, authenticating (with a secondary user I’ve verified with the Android app). The pump device is found, but in the final addition step, I’m getting the same error as from the top post. Anyone else? @lumin, are you the one maintaining this app? If you don’t have the time, would you consider adding it to GitHub, so someone else can volunteer? ---
**Author:** ![Martijn\_C](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_c/32/39993_2.png) [@Martijn\_C](https://community.homey.app/u/Martijn_C)\ **Post date:** [October 12, 2022, 6:54am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/12 "2022-10-12T06:54:57Z")
Same problem here. @lumin seems to be offline for a while. ---
**Author:** ![lumin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lumin/32/28064_2.png) [@lumin](https://community.homey.app/u/lumin)\ **Post date:** [October 12, 2022, 8:35am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/13 "2022-10-12T08:35:08Z")
Hi guys, Panasonic has changed the API version again, which results in failures on all requests. I will fix this today, and also try to add some kind of guard for this issue. ---
**Author:** ![Arnold\_vd\_Linden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnold_vd_linden/32/19336_2.png) [@Arnold\_vd\_Linden](https://community.homey.app/u/Arnold_vd_Linden)\ **Post date:** [October 12, 2022, 8:43am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/14 "2022-10-12T08:43:56Z")
Thank you @lumin An request: Is it possible to add all control options as ‘then’ flow cards? Like: - Air Direction - Eco mode - Operation Modes (Dry, Heat, Cool, Fan) - Fan Speed - Fan Auto Mode ---
**Author:** ![lumin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lumin/32/28064_2.png) [@lumin](https://community.homey.app/u/lumin)\ **Post date:** [October 12, 2022, 9:00am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/15 "2022-10-12T09:00:39Z")
I will find some time to implement more flow cards. I cannot guarantee that this wont harm your devices though. Dont know how the devices handle recurrent switching from cooling to heating and so on. May result in more wear and tear at the least. In any way, a good thing to keep in mind. ---
**Author:** ![Arnold\_vd\_Linden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnold_vd_linden/32/19336_2.png) [@Arnold\_vd\_Linden](https://community.homey.app/u/Arnold_vd_Linden)\ **Post date:** [October 12, 2022, 9:06am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/16 "2022-10-12T09:06:57Z")
Thank you! The most import ones are the following. > [@Arnold\_vd\_Linden](#): > > - Air Direction > - Eco mode > - Fan Speed > - Fan Auto Mode ---
**Author:** ![Arnold\_vd\_Linden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnold_vd_linden/32/19336_2.png) [@Arnold\_vd\_Linden](https://community.homey.app/u/Arnold_vd_Linden)\ **Post date:** [October 12, 2022, 2:49pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/17 "2022-10-12T14:49:42Z")
Devices are working again with the new version v1.3.1 🙏😆 Good to see a quick response from the developer. ---
**Author:** ![Dunnie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dunnie/32/48765_2.png) [@Dunnie](https://community.homey.app/u/Dunnie)\ **Post date:** [October 12, 2022, 3:03pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/18 "2022-10-12T15:03:52Z")
WoW verry fast. Thank you 👍 ---
**Author:** ![BanjoTobbe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/banjotobbe/32/36580_2.png) [@BanjoTobbe](https://community.homey.app/u/BanjoTobbe)\ **Post date:** [October 26, 2022, 9:58am UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/19 "2022-10-26T09:58:33Z")
I’ve had major issues with my heaters and the automation has not been working well. Even via the lousy Panasonic app there are issues. My main gripe is however that when turning the heaters on via Homey, I get a response after about 42 seconds that the device was inactivated by “Panasonic Comfort Cloud” which I can only assume is the app? (which is running on 1.3.1 btw) ---
**Author:** ![Robert\_Schmidt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert_schmidt/32/53755_2.png) [@Robert\_Schmidt](https://community.homey.app/u/Robert_Schmidt)\ **Post date:** [October 26, 2022, 6:25pm UTC](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935/20 "2022-10-26T18:25:47Z")
> [@BanjoTobbe](#): > > Even via the lousy Panasonic app there are issues. Could it have been related to this? ![Screenshot_20221026_202333](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/f/df52186c7191f9044df64b13e54c40c3a57da81b.jpeg) I also had problems with the Android app. (I found this notification in that app just now.) [Next page](https://community.homey.app/t/error-panasonic-comfort-cloud-app/65935.md?page=2)