# Error Message - You have no Homey

**URL:** <https://community.homey.app/t/error-message-you-have-no-homey/32815>\
**Category:** Devices\
**Created:** [July 26, 2020, 5:52am UTC](https://community.homey.app/t/error-message-you-have-no-homey/32815 "2020-07-26T05:52:10Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![AussieRob2001](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aussierob2001/32/25812_2.png) [@AussieRob2001](https://community.homey.app/u/AussieRob2001)\
**Post date:** [July 26, 2020, 5:52am UTC](https://community.homey.app/t/error-message-you-have-no-homey/32815/1 "2020-07-26T05:52:10Z")

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Hello from a newbie. I am trying to connect my Alexa items to Homey. I follow the instructions, but when I try to connect Alexa in the final step, Homey send me a message the  
“You have no Homey”  
Any advice, please ?

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**Author:** ![Igy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/igy/32/22144_2.png) [@Igy](https://community.homey.app/u/Igy)\
**Post date:** [July 26, 2020, 7:39am UTC](https://community.homey.app/t/error-message-you-have-no-homey/32815/2 "2020-07-26T07:39:50Z")

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First of all, make sure that you have Homey 😉.  
Im just curious, is it Homey or Alexa that is providing this message?

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**Author:** ![AussieRob2001](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aussierob2001/32/25812_2.png) [@AussieRob2001](https://community.homey.app/u/AussieRob2001)\
**Post date:** [July 26, 2020, 11:56am UTC](https://community.homey.app/t/error-message-you-have-no-homey/32815/3 "2020-07-26T11:56:54Z")

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Hi… Just looking at my General Settings.  
Earle 2018 model  
Ver 4.2.0  
App Ver 5.1.0.561  
Network 5G 2.4 ghz  
Connection Local Secure  
Ive tried both ways… ( Installing the apps …lol)  
Open Smart Home Skills  
Enable Smart Home Skills  
Search Homey  
Select Homey  
Enable To Use  
Redirects to [accounts.athom.com](http://accounts.athom.com)  
Login into my Homey account.  
Get a message, **You have no Homeys**. Message is from accounts .athom.com

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**Author:** ![AussieRob2001](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aussierob2001/32/25812_2.png) [@AussieRob2001](https://community.homey.app/u/AussieRob2001)\
**Post date:** [July 26, 2020, 12:15pm UTC](https://community.homey.app/t/error-message-you-have-no-homey/32815/4 "2020-07-26T12:15:04Z")

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Now via Homey,  
Connect New  
Search Amazon Alexa  
Selected Amazon 5 First series.  
Then takes me to Connect to Amazon account  
Im in Australia. Choices I have is  
Nth America  
EU and India  
Far East.  
I selected Far East  
Click connect  
Takes me to Amazon Sign in page  
Touch id to connect to 192.168.1.104  
Amazon Alexa Cookie successfully retrieved .You can close this browser  
Next page.  
Asking amazon for a list of your alexa devices, this may take a minute’  
waiting…waiting…waiting…ZZzzzzzz  
and stays like this…

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**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\
**Post date:** [July 27, 2020, 10:12am UTC](https://community.homey.app/t/error-message-you-have-no-homey/32815/5 "2020-07-27T10:12:30Z")

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There is the Alexa Skill, which allows you to use Alexa to control devices attached to Homey.

**Also**

There is the Alexa App, which allows you to use Homey to control your Alexa devices.

* * *

Help for the Homey skill can be found here :

> **[Connecting Homey with Amazon Alexa](https://support.homey.app/hc/en-us/articles/360020154553-How-to-connect-Homey-with-Alexa-Smart-Home)**
>
> Controlling your smart home with a voice assistant tends to be very useful. That's why Homey features integration with Alexa, allowing you to interact with the connected devices by voice and run yo...

[https://support.athom.com/hc/en-us/articles/360019927453-How-to-connect-Homey-with-Alexa-Voice](https://support.athom.com/hc/en-us/articles/360019927453-How-to-connect-Homey-with-Alexa-Voice)

Details and help for the app can be found here or the #Alexa channel on slack.

> [@\[APP\]\[Pro\] Amazon - Alexa](https://community.homey.app/t/app-amazon-alexa/8356/888):
>
> Does the same thing occur when you attempt to alter upon the website? (try with just one letter like “A”)

They are two separate things and need to be setup separately.
