# Error message with Tuya when trying to add device

**URL:** <https://community.homey.app/t/error-message-with-tuya-when-trying-to-add-device/95713>\
**Category:** Questions & Help\
**Created:** [November 25, 2023, 10:46am UTC](https://community.homey.app/t/error-message-with-tuya-when-trying-to-add-device/95713 "2023-11-25T10:46:27Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![CaptainTech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/captaintech/32/79712_2.png) [@CaptainTech](https://community.homey.app/u/CaptainTech)\
**Post date:** [November 25, 2023, 10:46am UTC](https://community.homey.app/t/error-message-with-tuya-when-trying-to-add-device/95713/1 "2023-11-25T10:46:27Z")

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I am trying to add a Tuya supported LED Strip but it stops when device is found. See attached screenshot. Anyone know a fix?

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/0/e0dec10068ac39137e71b1a96ff1ca1088785de1.png)

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [November 25, 2023, 11:47am UTC](https://community.homey.app/t/error-message-with-tuya-when-trying-to-add-device/95713/2 "2023-11-25T11:47:20Z")

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Try adding it as a generic Zigbee device (in the Homey app, go to the Devices tab, then press the blue + in the top right corner, New Device, Technologies \> Zigbee).

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<div class="post-metadata">

**Author:** ![CaptainTech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/captaintech/32/79712_2.png) [@CaptainTech](https://community.homey.app/u/CaptainTech)\
**Post date:** [November 25, 2023, 12:10pm UTC](https://community.homey.app/t/error-message-with-tuya-when-trying-to-add-device/95713/3 "2023-11-25T12:10:33Z")

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Thank you for your response. The LED strip doesnt communicate with ZigBee. It just uses Wi-Fi 2.4 GHz. It adds just fine in the Tuya app.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/3/23cf279d9975f4d0c44dbd53fc91f17ab763ba57.jpeg)

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<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [November 25, 2023, 12:12pm UTC](https://community.homey.app/t/error-message-with-tuya-when-trying-to-add-device/95713/4 "2023-11-25T12:12:44Z")

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Ah apologies. In that case, it might be better to ask your question in the [app thread](https://community.homey.app/t/app-pro-tuya-cloud/21313).

Also, [see this post](https://community.homey.app/t/app-pro-tuyapi-neo-coolcam-wall-plug-wifi-app/15811/312). You need to set the API key before you can add devices.

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<div class="post-metadata">

**Author:** ![CaptainTech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/captaintech/32/79712_2.png) [@CaptainTech](https://community.homey.app/u/CaptainTech)\
**Post date:** [November 25, 2023, 12:14pm UTC](https://community.homey.app/t/error-message-with-tuya-when-trying-to-add-device/95713/5 "2023-11-25T12:14:25Z")

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No apologies needed. I should have specified it in my first post. Thanks for link to the App thread!