# Error E-001 X

**URL:** <https://community.homey.app/t/error-e-001-x/106840>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [March 22, 2024, 8:47pm UTC](https://community.homey.app/t/error-e-001-x/106840 "2024-03-22T20:47:07Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![weide43](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/weide43/32/79186_2.png) [@weide43](https://community.homey.app/u/weide43)\
**Post date:** [March 22, 2024, 8:47pm UTC](https://community.homey.app/t/error-e-001-x/106840/1 "2024-03-22T20:47:07Z")

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Hi, my Homey Pro 2023 gives a breathing red light.  
I connect it to the pc and follow the steps but it stuck/hang on 25% or by the beginning of Performance some magic. Later on I got the error E-001 X Verification error, try another usb port or cable.

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [March 22, 2024, 8:48pm UTC](https://community.homey.app/t/error-e-001-x/106840/2 "2024-03-22T20:48:50Z")

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Perfect, have you done that?  
and what was the result of that?

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<div class="post-metadata">

**Author:** ![weide43](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/weide43/32/79186_2.png) [@weide43](https://community.homey.app/u/weide43)\
**Post date:** [March 22, 2024, 8:49pm UTC](https://community.homey.app/t/error-e-001-x/106840/3 "2024-03-22T20:49:30Z")

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I tried 2 diffrent cables and ports but nothing helps me.  
Even tried Chrome or Edge  
Then I created this ticket 🙂

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [March 22, 2024, 8:54pm UTC](https://community.homey.app/t/error-e-001-x/106840/5 "2024-03-22T20:54:48Z")

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> [@weide43](#):
>
> Then I created this ticket

This is a community forum.

Guess you need to create a support ticket

I can’t think of much else than getting a decent short cable. Maybe usb-c to A and try again.

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<div class="post-metadata">

**Author:** ![weide43](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/weide43/32/79186_2.png) [@weide43](https://community.homey.app/u/weide43)\
**Post date:** [March 22, 2024, 8:54pm UTC](https://community.homey.app/t/error-e-001-x/106840/6 "2024-03-22T20:54:53Z")

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Thanks @Dijker , I read it before and searched on Google and on the error code.  
I’m waiting for 5-10minutes to see some progress on the Perfomring some magic  
 ![Schermafbeelding 2024-03-22 215421](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/2/b28f9519ee2dfcc7af951e5430dbadf6701b8c8f.png)