# Enabling Homey Alexa skill fails

**URL:** <https://community.homey.app/t/enabling-homey-alexa-skill-fails/110327>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [May 23, 2024, 8:56am UTC](https://community.homey.app/t/enabling-homey-alexa-skill-fails/110327 "2024-05-23T08:56:21Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Robin\_van\_het\_Hof](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_van_het_hof/32/108066_2.png) [@Robin\_van\_het\_Hof](https://community.homey.app/u/Robin_van_het_Hof)\
**Post date:** [May 23, 2024, 8:56am UTC](https://community.homey.app/t/enabling-homey-alexa-skill-fails/110327/1 "2024-05-23T08:56:22Z")

</div>

Hi,

For about a year, I’m a happy Homey Pro 2023 user. Just lately, I noticed our Alexa Echo Dot is not giving any verbal notifications from Homey flows anymore. In the Homey app, I see the Echo Dot giving a 401 error. I figured if I relink the Alexa Homey skill, I would have been logged in again.

However, upon enabling the Homey skill, I get this error response:

 ![IMG_3890.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/8/38b64672ddb5adae4f3a8500f760c5ad8efb1b78.jpeg)

Is there an issue with the Homey Alexa skill? If anyone has a clue on how to solve, I’m all ears! 😀

---

<div class="post-metadata">

**Author:** ![Andy\_Henderson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andy_henderson/32/80642_2.png) [@Andy\_Henderson](https://community.homey.app/u/Andy_Henderson)\
**Post date:** [May 23, 2024, 11:50am UTC](https://community.homey.app/t/enabling-homey-alexa-skill-fails/110327/2 "2024-05-23T11:50:10Z")

</div>

I’m seeing the same ‘unauthorised’ error from the Homey Alexa app. It’s not directly related to the Alexa Homey skill, however - the two run independently from each other.

I’m still collecting data so I can report the problem with useful information but it seems the Homey Alexa app’s credentials expire every now and then. To fix the problem I have to use the Alexa app’s ‘cog’ settings to relink it. I usually have to restart the app to get the option to reconnect, and it sometimes takes a few goes to make it work.

I don’t have the same problem with the Alexa skill as you but I do see load failures when trying to reconnect the Homey app, so I suspect there’s some instability relating to the connection between Homey and Amazon. Persistence might fix the issue.

Andy