# Enabling dynamic prizes with Homey Cloud premium

**URL:** <https://community.homey.app/t/enabling-dynamic-prizes-with-homey-cloud-premium/141930>\
**Category:** Energy\
**Created:** [August 20, 2025, 5:26am UTC](https://community.homey.app/t/enabling-dynamic-prizes-with-homey-cloud-premium/141930 "2025-08-20T05:26:40Z")\
**Posts on this page:** 13\
**Page:** 1

<div class="post-metadata">

**Author:** ![RaNi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rani/32/114815_2.png) [@RaNi](https://community.homey.app/u/RaNi)\
**Post date:** [August 20, 2025, 5:26am UTC](https://community.homey.app/t/enabling-dynamic-prizes-with-homey-cloud-premium/141930/1 "2025-08-20T05:26:40Z")

</div>

I have Homey Cloud with premium. The IOS app doesn’t allow me to enable dynamic prices. The control for it is disabled. Removed the app and back, no change.

Any ideas?

App Version: 9.5.1.1811

---

<div class="post-metadata">

**Author:** ![kgk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kgk/32/78996_2.png) [@kgk](https://community.homey.app/u/kgk)\
**Post date:** [August 20, 2025, 5:57am UTC](https://community.homey.app/t/enabling-dynamic-prizes-with-homey-cloud-premium/141930/2 "2025-08-20T05:57:31Z")

</div>

Same issue for me

---

<div class="post-metadata">

**Author:** ![Johan\_Nilsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_nilsson/32/75857_2.png) [@Johan\_Nilsson](https://community.homey.app/u/Johan_Nilsson)\
**Post date:** [August 20, 2025, 6:52am UTC](https://community.homey.app/t/enabling-dynamic-prizes-with-homey-cloud-premium/141930/3 "2025-08-20T06:52:09Z")

</div>

I have the same issue - switch for electricity cost in the app can not de be moved from fixed to dynamic.

Location: Sweden

App version: 9.5.1 (iOS)

Homey: Cloud

I have premium subscription.

---

<div class="post-metadata">

**Author:** ![RaNi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rani/32/114815_2.png) [@RaNi](https://community.homey.app/u/RaNi)\
**Post date:** [August 20, 2025, 7:09am UTC](https://community.homey.app/t/enabling-dynamic-prizes-with-homey-cloud-premium/141930/4 "2025-08-20T07:09:40Z")

</div>

Just sent report to Homey Support. Usually they answer very slowly, but hopefully this is fixed soon. Seems to be common problem to all Homey Cloud users so far.

Edit: Already got confirmation that Homey Dev Team is checking this. Let’s see how is goes.

---

<div class="post-metadata">

**Author:** ![Robin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin/32/35437_2.png) [@Robin](https://community.homey.app/u/Robin)\
**Post date:** [August 20, 2025, 7:58am UTC](https://community.homey.app/t/enabling-dynamic-prizes-with-homey-cloud-premium/141930/5 "2025-08-20T07:58:50Z")

</div>

Thanks for reporting this! We’ve found the issue and will be rolling out a mobile app update a.s.a.p. to resolve this. Apologies for the inconvenience.

---

<div class="post-metadata">

**Author:** ![Robin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin/32/35437_2.png) [@Robin](https://community.homey.app/u/Robin)\
**Post date:** [August 20, 2025, 2:01pm UTC](https://community.homey.app/t/enabling-dynamic-prizes-with-homey-cloud-premium/141930/6 "2025-08-20T14:01:40Z")

</div>

Mobile app v9.5.2 has just been made available for iOS and Android, this should resolve your issue. It might take a bit of time before the update is available for download. Please let me know how this works for you!

---

<div class="post-metadata">

**Author:** ![RaNi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rani/32/114815_2.png) [@RaNi](https://community.homey.app/u/RaNi)\
**Post date:** [August 22, 2025, 4:13am UTC](https://community.homey.app/t/enabling-dynamic-prizes-with-homey-cloud-premium/141930/7 "2025-08-22T04:13:01Z")

</div>

Thanks! Update was available quickly and this issue was fixed.

But only the prices for the 2 days after enabling dynamic prices were available. Todays prices are not available. I had to switch to Fixed prices and back, only then dynamic prices updated.

---

<div class="post-metadata">

**Author:** ![RaNi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rani/32/114815_2.png) [@RaNi](https://community.homey.app/u/RaNi)\
**Post date:** [August 25, 2025, 12:40pm UTC](https://community.homey.app/t/enabling-dynamic-prizes-with-homey-cloud-premium/141930/8 "2025-08-25T12:40:17Z")

</div>

Already sent message to Homey support. At least for me, prices are only updated when selecting dynamic prices setting again and saving it. No automatic updates, have to switch to Fixed+Save, and back to dynamic, then based on time 1-2 days prices are shown.

Anyone else experiencing the same issue?

---

<div class="post-metadata">

**Author:** ![Monit](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/monit/32/79472_2.png) [@Monit](https://community.homey.app/u/Monit)\
**Post date:** [August 25, 2025, 4:36pm UTC](https://community.homey.app/t/enabling-dynamic-prizes-with-homey-cloud-premium/141930/9 "2025-08-25T16:36:53Z")

</div>

Yes. Same thing here. So basically useless at the moment. I changed back to Power by the Hour app.

---

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 25, 2025, 6:49pm UTC](https://community.homey.app/t/enabling-dynamic-prizes-with-homey-cloud-premium/141930/10 "2025-08-25T18:49:41Z")

</div>

@Robin There still seem to be some hickups with dynamic prices & Homey Cloud

---

<div class="post-metadata">

**Author:** ![Valtsu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/valtsu/32/70931_2.png) [@Valtsu](https://community.homey.app/u/Valtsu)\
**Post date:** [August 30, 2025, 7:42am UTC](https://community.homey.app/t/enabling-dynamic-prizes-with-homey-cloud-premium/141930/11 "2025-08-30T07:42:06Z")

</div>

App version 9.5.2 but still not working. Automatic price updates work rather randomly. Manually changing to fixed and back to dynamic resolves the issue only temporarily.

---

<div class="post-metadata">

**Author:** ![RaNi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rani/32/114815_2.png) [@RaNi](https://community.homey.app/u/RaNi)\
**Post date:** [September 3, 2025, 7:59pm UTC](https://community.homey.app/t/enabling-dynamic-prizes-with-homey-cloud-premium/141930/12 "2025-09-03T19:59:38Z")

</div>

After many messages with support they found the reason. Time of the daily update for new prices is wrong at least for my timezone. And it doesn’t keep polling, so new prices are not found.

Dev team is aware of this and hopefully it’s fixed soon.

---

<div class="post-metadata">

**Author:** ![JSel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jsel/32/80641_2.png) [@JSel](https://community.homey.app/u/JSel)\
**Post date:** [October 4, 2025, 3:42pm UTC](https://community.homey.app/t/enabling-dynamic-prizes-with-homey-cloud-premium/141930/13 "2025-10-04T15:42:10Z")

</div>

Same problem with my Homey Pro box. Problem has been there since they intruduced this feature.
