# Email sender not working

**URL:** <https://community.homey.app/t/email-sender-not-working/81910>\
**Category:** Questions & Help\
**Tags:** app, homey-pro\
**Created:** [June 8, 2023, 9:48am UTC](https://community.homey.app/t/email-sender-not-working/81910 "2023-06-08T09:48:29Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![activ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/activ/32/67696_2.png) [@activ](https://community.homey.app/u/activ)\
**Post date:** [June 8, 2023, 9:48am UTC](https://community.homey.app/t/email-sender-not-working/81910/1 "2023-06-08T09:48:29Z")

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Hey Homeys,

I am trying to get the email sender to work, so I installed it and configured an account etc.  
When using the test button I get:  
 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/8/f8d99f5e6d148b141f974a09743af8146c4c89eb.png)

But when using it in a flow I get the error:  
Mail command failed: 530 5.7.0 User not authenticated.

Anyone have an idea what is going on here?

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<div class="post-metadata">

**Author:** ![activ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/activ/32/67696_2.png) [@activ](https://community.homey.app/u/activ)\
**Post date:** [June 8, 2023, 9:51am UTC](https://community.homey.app/t/email-sender-not-working/81910/2 "2023-06-08T09:51:34Z")

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Found my own solution. I restarted the app and now it works.

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**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\
**Post date:** [June 8, 2023, 9:52am UTC](https://community.homey.app/t/email-sender-not-working/81910/3 "2023-06-08T09:52:48Z")

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Did you check the existing thread about this?

> [@Email sender app not sending mail?](https://community.homey.app/t/email-sender-app-not-sending-mail/11360):
>
> I have installed and configured the Email Sender app. When testing the configuration (on the apps configuration screen), it gives a succes message and I can see the message coming in at my synology mail. When setting up a flow, even a simple one, it does nothing. The action seems to keep running (rotating disc), nor do I see a message in the SMTP logs of the Synology. Is there a way to troubleshoot further?

It suggests that you should restart the app after configuring settings.
