# Email app sends bin files instead of pictures **URL:** \ **Category:** Apps\ **Created:** [June 25, 2023, 4:40pm UTC](https://community.homey.app/t/email-app-sends-bin-files-instead-of-pictures/83176 "2023-06-25T16:40:14Z")\ **Posts on this page:** 1\ **Showing post:** 5
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [July 5, 2023, 12:03pm UTC](https://community.homey.app/t/email-app-sends-bin-files-instead-of-pictures/83176/5 "2023-07-05T12:03:35Z")
It’s a Pro 2023 Athom firmware issue. When you change the file extension from .bin to .jpg it should show as the actual picture. A ‘.bin’ - like issue is also present on the callmebot clients: > [@\[APP\]\[Pro\] WhatsApp, Signal, Telegram, Facebook messenger](https://community.homey.app/t/app-pro-whatsapp-signal-telegram-facebook-messenger/48374/228): > > Hello I already reported the problem with the images and error 403 to Athom about cca. 6 weeks, unfortunately still no solution homey23 send the images as xxx.bin file so this error message occurs, if you send the image by e-mail sender it is also an xyz.bin but if you rename it it is the image. So the only problem is the incorrect file extension. it works for push messages Let’s hope Athom solves this problem --- _[View the full topic](https://community.homey.app/t/email-app-sends-bin-files-instead-of-pictures/83176)._