# Eglo Connect-z Remote 2.0 Wont Connect

**URL:** <https://community.homey.app/t/eglo-connect-z-remote-2-0-wont-connect/102800>\
**Category:** Devices\
**Tags:** zigbee, homey-pro\
**Created:** [January 31, 2024, 6:10am UTC](https://community.homey.app/t/eglo-connect-z-remote-2-0-wont-connect/102800 "2024-01-31T06:10:38Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [January 31, 2024, 7:08pm UTC](https://community.homey.app/t/eglo-connect-z-remote-2-0-wont-connect/102800/2 "2024-01-31T19:08:24Z")

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Hej Rasmus, welcome.

Hint, while the remote is a battery operated device, keep it from going into sleeping mode, by pressing the pair button every other second during the pair process.

> [@Rasmus\_Philipsen](#):
>
> I tried pairing directly to the Eglo App which connects just fine

How? Do you own an Eglo zigbee hub as well? Just curious.

And please try to post in the appropriate app topic.  
When searching for ‘app eglo’ I got this app topic as result:

> [@\[App\] Eglo - Light up your world](https://community.homey.app/t/app-eglo-light-up-your-world/72781):
>
> Central Topic for Eglo App for Zigbee devices. Also knows as AwoX Zigbee This tread is not monitored by the Brand or Developer EGLO Leuchten GmbH For Official support use the Email link in the App support (currently [mailto:homey-eglo@drenso.nl](mailto:homey-eglo@drenso.nl) ) Discover the smart world with EGLO and Homey! Connect the wide range of EGLO Zigbee lighting devices and accessories (connect.z, crosslink.z and Smart Choice) with Homey to unlock the full potential of your products. Adjust the RGB color, brigh…

You can also send the developer an email message, contact info is present at the app page @ homey.app store!

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_[View the full topic](https://community.homey.app/t/eglo-connect-z-remote-2-0-wont-connect/102800)._
