# Easylighting app stopped working

**URL:** <https://community.homey.app/t/easylighting-app-stopped-working/135268>\
**Category:** Questions & Help\
**Tags:** app, homey-pro\
**Created:** [April 23, 2025, 11:48am UTC](https://community.homey.app/t/easylighting-app-stopped-working/135268 "2025-04-23T11:48:27Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Gert\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gert_m/32/121004_2.png) [@Gert\_M](https://community.homey.app/u/Gert_M)\
**Post date:** [April 23, 2025, 11:48am UTC](https://community.homey.app/t/easylighting-app-stopped-working/135268/1 "2025-04-23T11:48:27Z")

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After several months of good service, the Easylighting app on my Homey Pro stopped working yesterday. No connection anymore with the concerned devices (dimmers). I deleted the app with the intent to re-install it, but when I install it says “Easylighting will install on Homey shortly” … but then it never does so … Any thoughts ? Much appreciated !

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [April 23, 2025, 12:29pm UTC](https://community.homey.app/t/easylighting-app-stopped-working/135268/2 "2025-04-23T12:29:52Z")

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> [@Multiple Apps not installing/starting](https://community.homey.app/t/multiple-apps-not-installing-starting/101658/15):
>
> Restart router & access points.  
> If not sufficient, disable ipv6 on your router.
> 
> Please read this post and follow ups:

> [@Cannot add new apps to Homey suddenly](https://community.homey.app/t/cannot-add-new-apps-to-homey-suddenly/133411/55):
>
> Problem solved. Thx to Athom support. I don’t know why, but as my explanation for this problem - that they’re testing IPV6 on device firmware. Answer on my ticket: “This issue seems to be caused by your internet modem issuing IPv6 addresses. Could you please disable IPv6 in your internet router? Please also send us a screenshot from [https://test-ipv6.com/](https://test-ipv6.com/) If possible, could you reboot your internet modem once? Then please reboot your Homey Pro once, try to install an app and then send a di…

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**Author:** ![Gert\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gert_m/32/121004_2.png) [@Gert\_M](https://community.homey.app/u/Gert_M)\
**Post date:** [April 23, 2025, 1:11pm UTC](https://community.homey.app/t/easylighting-app-stopped-working/135268/3 "2025-04-23T13:11:11Z")

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Thank you Peter for your quick response/suggestion ! I will try it asap (but not possible before Friday 25/4)

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**Author:** ![Gert\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gert_m/32/121004_2.png) [@Gert\_M](https://community.homey.app/u/Gert_M)\
**Post date:** [April 26, 2025, 8:19am UTC](https://community.homey.app/t/easylighting-app-stopped-working/135268/4 "2025-04-26T08:19:53Z")

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Problem solved : Easylighting app could be installed again after rebooting the Homey Pro. Thanks for the advise ! (Root cause remains unclear though)
