# Double device connected? **URL:** \ **Category:** Questions & Help\ **Tags:** flow\ **Created:** [October 18, 2022, 8:23am UTC](https://community.homey.app/t/double-device-connected/70738 "2022-10-18T08:23:43Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![cautje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cautje/32/328_2.png) [@cautje](https://community.homey.app/u/cautje)\ **Post date:** [October 18, 2022, 8:23am UTC](https://community.homey.app/t/double-device-connected/70738/1 "2022-10-18T08:23:43Z")
Hello to you all, I have a strange issue, i have an old and a new device connected to the same Homeydevice. It is possible to chooze but if i want to make a flow Homey will take the first and that is the one that does not work. Addinge and removing this devive did not solve it. It seems somewhere “under water” this device is still there. Anny idea’s how to solve this? THX!!! ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/3/d323a85a2f879bda6f561d5a82f48ef28758d4c8.png) ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [October 18, 2022, 12:22pm UTC](https://community.homey.app/t/double-device-connected/70738/2 "2022-10-18T12:22:53Z")
You can search here for device name or anything, to see if there’s a double entry. If so, you can simply delete it by using the ‘bin’ icon [https://tools.developer.homey.app/tools/devices](https://tools.developer.homey.app/tools/devices) ---
**Author:** ![cautje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cautje/32/328_2.png) [@cautje](https://community.homey.app/u/cautje)\ **Post date:** [October 20, 2022, 8:29am UTC](https://community.homey.app/t/double-device-connected/70738/3 "2022-10-20T08:29:10Z")
Hi @Peter_Kawa I already did that, there is onley one device. deleting this one device deletes both devices in the Homey device list. Verry strange, seems something unter water is dubble connected. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [October 20, 2022, 10:14am UTC](https://community.homey.app/t/double-device-connected/70738/4 "2022-10-20T10:14:27Z")
Ah ok. They share the same ID probably? What if you delete the device and add it as a new device? Con is you’ll have to fix the affected flows. ---
**Author:** ![cautje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cautje/32/328_2.png) [@cautje](https://community.homey.app/u/cautje)\ **Post date:** [October 20, 2022, 2:09pm UTC](https://community.homey.app/t/double-device-connected/70738/5 "2022-10-20T14:09:04Z")
Hi @Peter_Kawa Yes, did that also. Delete and add it agin. The same issue back, onze Home device with 2 devices connected… I have sent a mail to [support@athom.com](mailto:support@athom.com) but that is not possible annymore. Strange thing! ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [October 20, 2022, 3:05pm UTC](https://community.homey.app/t/double-device-connected/70738/6 "2022-10-20T15:05:42Z")
Ah that’s odd indeed. Which app is it you use for this? Maybe it is an app issue. Then you’d better contact the app developer first. > [@\[HOWTO\] Get in contact with Athom / Customer Support](https://community.homey.app/t/howto-get-in-contact-with-athom-customer-support/68968): > > This is a very Frequently Asked Question, so here’s the howto get in contact with Athom support: Go to [https://homey.app/en-us/support/](https://homey.app/en-us/support/) Note Depending on the category you picked, there’s a non-skippable field called “Homey Diagnostic Report ID”; When you don’t have or need one, just enter None or a dash or the like: > [@\[HOWTO\] Find app support topics or support links](https://community.homey.app/t/howto-find-app-support-topic-or-support-links/68698): > > (NL versie vind je [hier](https://community.homey.app/t/howto-uitleg-hoe-vind-je-het-juiste-app-topic-of-de-juiste-support-links/68702) ) Dear Homey and forum user, Try to ask your question, or post your message, into related topics please: There’s a system with dedicated forum topics for most apps. This way, you will be able to get support the quickest way, and to get directly in touch with fellow app users and the developer(s). If not, there are often alternative support links present, like email or github issue tracker. How to: 1.Goto the app store → [https://homey.app](https://homey.app) 2.Search for the app ---
**Author:** ![cautje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cautje/32/328_2.png) [@cautje](https://community.homey.app/u/cautje)\ **Post date:** [October 20, 2022, 3:39pm UTC](https://community.homey.app/t/double-device-connected/70738/7 "2022-10-20T15:39:32Z")
It is with the official Homeassistant app and withe the community homeassisant app. THX! ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [October 20, 2022, 3:43pm UTC](https://community.homey.app/t/double-device-connected/70738/8 "2022-10-20T15:43:50Z")
Ah I see. Then I guess two devices on HA share the same Entity ID or something like that?