# Door/window sensors from different vendors going offline

**URL:** <https://community.homey.app/t/door-window-sensors-from-different-vendors-going-offline/124957>\
**Category:** Devices\
**Created:** [December 21, 2024, 6:32pm UTC](https://community.homey.app/t/door-window-sensors-from-different-vendors-going-offline/124957 "2024-12-21T18:32:48Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![amsa01](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/amsa01/32/120715_2.png) [@amsa01](https://community.homey.app/u/amsa01)\
**Post date:** [December 21, 2024, 6:32pm UTC](https://community.homey.app/t/door-window-sensors-from-different-vendors-going-offline/124957/1 "2024-12-21T18:32:48Z")

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I have a big issue regarding door/window sensors going offline and stop reporting open close

I have tried Zigbee (Aquara, IKEA) and WiFi sensors from Shelly and all have the same problem keeping going offline and stop registering open/close

I really tried to find a way to keep them alive but without any luck

Now I have WiFi sensors from Shelly on all doors and windows and they can work a day or two, then i have to wake the up by pushing the button on them

I have a friend using aqara sensors with HA for five years without any issue

I also have motion detectors from IKEA in the house and they work perfectly

Any other with the same issue or with an idea on how to fix it?

Is it a known problem with Homey hubs in general?

I have a Homey pro 2023 hub that works well otherwise but this problem is a reel showstopper for my smart home solution

Regards Mats