# Do Athom even care?

**URL:** <https://community.homey.app/t/do-athom-even-care/37505>\
**Category:** Questions & Help\
**Created:** [November 17, 2020, 9:38am UTC](https://community.homey.app/t/do-athom-even-care/37505 "2020-11-17T09:38:38Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Neuron44](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/neuron44/32/9492_2.png) [@Neuron44](https://community.homey.app/u/Neuron44)\
**Post date:** [November 17, 2020, 10:12am UTC](https://community.homey.app/t/do-athom-even-care/37505/2 "2020-11-17T10:12:16Z")

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> [@vaderag](#):
>
> presumably nobody from Homey even looking at the forums

Jep, you got that right. They don’t. [Welcome to the forum!](https://community.homey.app/t/welcome-to-the-forum/31)

Edit: I have highlighted the most import rules for you:  
8. If you want me to read along, mention me in your post (@bram), or one of the moderators (@Caseda, @Dijker, @johan_bendz, @Jamie, @PhilS )

> I don’t see you doing this in the topic you’ve linked to, or in this topic.

1. When you need direct support from Athom please visit [https://support.athom.com](https://support.athom.com/) for our new help center.  
It is very important to report all issues you find here: [https://support.athom.com/hc/requests/new](https://support.athom.com/hc/requests/new) or mail to [support@athom.com](mailto:support@athom.com).

> I you have an issue, contact **Athom**. If you feel they have forgotten about you, contact **Athom**.

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