# Disabled users and presence

**URL:** <https://community.homey.app/t/disabled-users-and-presence/50446>\
**Category:** Questions & Help\
**Tags:** flow\
**Created:** [August 14, 2021, 10:54am UTC](https://community.homey.app/t/disabled-users-and-presence/50446 "2021-08-14T10:54:40Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Stijn\_vdh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stijn_vdh/32/17439_2.png) [@Stijn\_vdh](https://community.homey.app/u/Stijn_vdh)\
**Post date:** [August 14, 2021, 10:54am UTC](https://community.homey.app/t/disabled-users-and-presence/50446/1 "2021-08-14T10:54:40Z")

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Hi,

I have 4 accounts, 2 are disabled.  
I want to use the option ‘nobody is home’ but the 2 disabled accounts are seen and always home… as such the flow never works. It seems to me that disabled accounts should be gone in presence also to use this option.

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**Author:** ![Edwin\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_d/32/136417_2.png) [@Edwin\_D](https://community.homey.app/u/Edwin_D)\
**Post date:** [August 14, 2021, 12:48pm UTC](https://community.homey.app/t/disabled-users-and-presence/50446/2 "2021-08-14T12:48:38Z")

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I’ve seen this mentioned before here so I think it is a bug only Athom can fix. So be sure to put in a bug report.

As a workaround, Is it possible to re-enable the accounts, set them away and disable them again? Or can you still set them away using a flow?

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**Author:** ![Stijn\_vdh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stijn_vdh/32/17439_2.png) [@Stijn\_vdh](https://community.homey.app/u/Stijn_vdh)\
**Post date:** [August 14, 2021, 3:58pm UTC](https://community.homey.app/t/disabled-users-and-presence/50446/3 "2021-08-14T15:58:31Z")

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I’ll try the workaround, thx!

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**Author:** ![Stijn\_vdh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stijn_vdh/32/17439_2.png) [@Stijn\_vdh](https://community.homey.app/u/Stijn_vdh)\
**Post date:** [August 16, 2021, 5:46am UTC](https://community.homey.app/t/disabled-users-and-presence/50446/4 "2021-08-16T05:46:59Z")

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Workaround seems to be working 😁