# Disable Guest account to interact with Honey presence or use USER instead of PERSON

**URL:** https://community.homey.app/t/disable-guest-account-to-interact-with-honey-presence-or-use-user-instead-of-person/56848
**Category:** Questions & Help
**Tags:** flow
**Created:** [December 19, 2021, 9:37am UTC](https://community.homey.app/t/disable-guest-account-to-interact-with-honey-presence-or-use-user-instead-of-person/56848 "2021-12-19T09:37:09Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![Peter\_Jensen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_jensen/32/34840_2.png) [@Peter\_Jensen](https://community.homey.app/u/Peter_Jensen)
#### Post date: [December 19, 2021, 9:37am UTC](https://community.homey.app/t/disable-guest-account-to-interact-with-honey-presence-or-use-user-instead-of-person/56848/1 "2021-12-19T09:37:10Z")

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I have a problem whit floes in Homey’s presence.  
I have two floes:  
When the last person left home, then lock the door and turn on the alarm.  
And when the first person come home, then unlock the door and turn off the alarm  
From the beginning I have two homey accounts on two different iPhones on two apple-id and everything worked fine.  
Then I bought four more iPhones and added four more homey account and all these four homey accounts uses the same Apple-ID as one of my first iPhone  
All the four new homey accounts are GUEST-account  
The two old Homey-accounts are USER-account  
So now I have six different homey accounts and six iPhones and five off these accounts use the same Apple-id  
And now the geofence stopped working.  
I don`t know what Homey presence is locking at.  
I miss the function “Last USER” and “FIRST USER”, that would solve my problem. I want to stop the Guests account to interact whit Homey presence.  
Or there is another way to solve this problem?  
Can I configure a homey account not to interact whit Homey presence?

Best regards Peter

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### Author: ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)
#### Post date: [December 19, 2021, 9:55am UTC](https://community.homey.app/t/disable-guest-account-to-interact-with-honey-presence-or-use-user-instead-of-person/56848/2 "2021-12-19T09:55:18Z")

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Go with the iPhone to ur Homey app and open settings/location.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/7/878b382dbb1787c1f1acdd07c3fa111066a6757b.jpeg)

That should do the trick.

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### Author: ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)
#### Post date: [December 19, 2021, 10:43am UTC](https://community.homey.app/t/disable-guest-account-to-interact-with-honey-presence-or-use-user-instead-of-person/56848/3 "2021-12-19T10:43:48Z")

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Welcome back Peter,

Great description, first you can ignore everything you wrote about the Apple-ID,  
Homey doesn’t know or use your Apple-ID.

Having 6 different Athom Accounts, one on each Mobile device is perfect.

Disabling (Automatic) Homey/Away detection above makes it uses manual switching between Home/Away and between Awake/Asleep in the Mobile App and/or in the Web-App  
You can also set presence from Flows.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/2/525c38e3ccdbe3cf06d144328b1dc6977b2bc683.png)

Disabling the Automatic still counts them toward the family members at home or away so to keep the “First person came Home” and “Last Person left Home” working as before the 4 extra accounts you need to set the 4 guests as Away.

To keep “The first person woke up” and “The last person went to sleep” working all guest need to be asleep.

For Conditions you need to figure out yourself the impact 😉

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### Author: ![Peter\_Jensen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_jensen/32/34840_2.png) [@Peter\_Jensen](https://community.homey.app/u/Peter_Jensen)
#### Post date: [December 21, 2021, 9:06am UTC](https://community.homey.app/t/disable-guest-account-to-interact-with-honey-presence-or-use-user-instead-of-person/56848/5 "2021-12-21T09:06:55Z")

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Thank you very much.  
Best Regards Peter

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### Author: ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)
#### Post date: [December 21, 2021, 9:14am UTC](https://community.homey.app/t/disable-guest-account-to-interact-with-honey-presence-or-use-user-instead-of-person/56848/6 "2021-12-21T09:14:30Z")

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> [@Peter\_Jensen](#):
>
> Then I bought four more iPhones and added four more homey account and all these four homey accounts uses the same Apple-ID as one of my first iPhone

This can cause issues with location services. Apple assumes that users all have their own unique Apple ID. You now basically have 5 devices that, according to Apple, belong to one person.

I’m not sure why you’re using the same Apple ID on all those devices, but perhaps Apple’s Family Sharing (where each user has their own Apple ID but you can still share apps, services, etc) is good enough for your situation.

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### Author: ![Peter\_Jensen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_jensen/32/34840_2.png) [@Peter\_Jensen](https://community.homey.app/u/Peter_Jensen)
#### Post date: [December 21, 2021, 9:36am UTC](https://community.homey.app/t/disable-guest-account-to-interact-with-honey-presence-or-use-user-instead-of-person/56848/7 "2021-12-21T09:36:03Z")

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Thank you very much Robert, laziness, I also suspected that was the case. I will create new Appleid, one for each iPhone.

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### Author: ![Peter\_Jensen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_jensen/32/34840_2.png) [@Peter\_Jensen](https://community.homey.app/u/Peter_Jensen)
#### Post date: [December 23, 2021, 8:22am UTC](https://community.homey.app/t/disable-guest-account-to-interact-with-honey-presence-or-use-user-instead-of-person/56848/8 "2021-12-23T08:22:01Z")

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One unique appleID for each iPhone did the trick, I have evaluated it for two days now, works every time.  
Thanks, Peter

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### Author: ![Peter\_Jensen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_jensen/32/34840_2.png) [@Peter\_Jensen](https://community.homey.app/u/Peter_Jensen)
#### Post date: [December 30, 2021, 9:54am UTC](https://community.homey.app/t/disable-guest-account-to-interact-with-honey-presence-or-use-user-instead-of-person/56848/9 "2021-12-30T09:54:07Z")

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Location bug?  
IOS 15.2  
Appversion 6.11.0.854  
Homey Pro (Early 2019) 7.2.1  
Iphone 11 and Iphone SE 20

Homey app in IOS does not send Iphone location if not Homey app is running in background (minimized),when Homey app is killed no location information is sent.  
Even if allowed access location is “always” in IOS Homey app settings.  
I do think this has worked before.  
Regards Peter

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<div class="post-metadata">

### Author: ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)
#### Post date: [December 30, 2021, 6:21pm UTC](https://community.homey.app/t/disable-guest-account-to-interact-with-honey-presence-or-use-user-instead-of-person/56848/10 "2021-12-30T18:21:32Z")

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U can use the search function for that 😬  
Ios15 geo topic

> [@Homey location not working after update iPhone tot iOS 15](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/1):
>
> I have used the built in location function from Homey for years without any problem. Always with an iPhone. Last Monday I updated my iPhone 12 pro to iOS 15 and then I started to have problems with location detection. Sometimes it works, but most of the time not, or only when I open the Homey app. Settings are ok. In iPhone privacy Homey is set to always have acces to my location. How can this be fixed? At this point I’m hoping for a fix not an alternative way for Homey to detect my location. I …

> [@Homey location not working after update iPhone tot iOS 15](https://community.homey.app/t/homey-location-not-working-after-update-iphone-tot-ios-15/52088/120):
>

And support.homey.app mentiones it

 ![Screenshot_20211230-192212_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/a/0a8012dae4213097f72d6a5c42a1e4417dcc49c5.jpeg)
