# Did I just destroy my Homey? **URL:** \ **Category:** Questions & Help\ **Created:** [January 7, 2019, 4:38pm UTC](https://community.homey.app/t/did-i-just-destroy-my-homey/6444 "2019-01-07T16:38:07Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Mackelito](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mackelito/32/8243_2.png) [@Mackelito](https://community.homey.app/u/Mackelito)\ **Post date:** [January 7, 2019, 4:38pm UTC](https://community.homey.app/t/did-i-just-destroy-my-homey/6444/1 "2019-01-07T16:38:07Z")
The poor little guy fell off the table and now I just see the led lights “spinning” 😭 At first I heard a voice that said “recovering” then nothing more… Also there is something loose inside now ☹ > **[IMG\_2277.m4v](https://www.dropbox.com/s/6a69g1iov77t6mg/IMG_2277.m4v?dl=0)** > > Shared with Dropbox ---
**Author:** ![Jeroen\_Somhorst](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_somhorst/32/184_2.png) [@Jeroen\_Somhorst](https://community.homey.app/u/Jeroen_Somhorst)\ **Post date:** [January 7, 2019, 4:54pm UTC](https://community.homey.app/t/did-i-just-destroy-my-homey/6444/2 "2019-01-07T16:54:41Z")
That’s not good. I think that it got into recovery mode ( more info [here](https://www.youtube.com/channel/UCmOtm5LaBo-wKEEZDhzA0XQ) ) and therefore it said recovering. Recovery can take a long time. But nevertheles. Because something inside is making sound (which is shouldn’t) I would send a mail to [support@athom.com](mailto:support@athom.com) to see what they can do for you. ---
**Author:** ![Sjalabert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sjalabert/32/11432_2.png) [@Sjalabert](https://community.homey.app/u/Sjalabert)\ **Post date:** [January 7, 2019, 5:04pm UTC](https://community.homey.app/t/did-i-just-destroy-my-homey/6444/3 "2019-01-07T17:04:27Z")
I think a copper spiral is broken. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/c/c4cac6cfd5f645050973a9f202631c75e55097de.jpeg) ---
**Author:** ![Mackelito](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mackelito/32/8243_2.png) [@Mackelito](https://community.homey.app/u/Mackelito)\ **Post date:** [January 7, 2019, 5:10pm UTC](https://community.homey.app/t/did-i-just-destroy-my-homey/6444/4 "2019-01-07T17:10:23Z")
oh man… this sucks… will contact them to see if they can help out… Never would have believed that it was this fragile… not a hard fall (it fell on some cords and other stuff the broke the fall) Any pointers if I need to open it up so that I don’t break it even more? ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [January 7, 2019, 5:11pm UTC](https://community.homey.app/t/did-i-just-destroy-my-homey/6444/5 "2019-01-07T17:11:43Z")
Did u try to PTP and see what happens? Like pull the plug out of her, wait for like 11.2 minutes and put it back in with her feet on the ground? And if u open her up ur warranty will be gone. ---
**Author:** ![Mackelito](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mackelito/32/8243_2.png) [@Mackelito](https://community.homey.app/u/Mackelito)\ **Post date:** [January 7, 2019, 5:12pm UTC](https://community.homey.app/t/did-i-just-destroy-my-homey/6444/6 "2019-01-07T17:12:02Z")
A small update… it’s up and running again but still the thing loose inside is not to ensuring… ---
**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\ **Post date:** [January 7, 2019, 5:14pm UTC](https://community.homey.app/t/did-i-just-destroy-my-homey/6444/7 "2019-01-07T17:14:21Z")
One spiral should be shorter then the other 🙂 > **[A technical introduction to Homey - Athom Blog](https://blog.athom.com/a-technical-introduction-homey/)** > > In these ‘Behind the Magic’ series we will give in-depth information about Homey and the technology behind it. Not only because we like geeky people and hopefully provide them some … What was laying loose in the case? ---
**Author:** ![Mackelito](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mackelito/32/8243_2.png) [@Mackelito](https://community.homey.app/u/Mackelito)\ **Post date:** [January 7, 2019, 5:15pm UTC](https://community.homey.app/t/did-i-just-destroy-my-homey/6444/8 "2019-01-07T17:15:44Z")
The image is not mine… I have not opened my yet… will wait until I hear back from the support… ---
**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\ **Post date:** [January 7, 2019, 9:57pm UTC](https://community.homey.app/t/did-i-just-destroy-my-homey/6444/9 "2019-01-07T21:57:26Z")
Can be that just a plastic screw (as seen in the picture of Sjalabert) has broken off. You can take a look at the antenna mod topic for more detailed info about the inside of your Homey. And even get advise how to open it up if you decide to. ---
**Author:** ![Sjalabert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sjalabert/32/11432_2.png) [@Sjalabert](https://community.homey.app/u/Sjalabert)\ **Post date:** [January 8, 2019, 9:19am UTC](https://community.homey.app/t/did-i-just-destroy-my-homey/6444/10 "2019-01-08T09:19:55Z")
Use an old plastic card (like a sort of credit card). Verry simple to open 😉 **remark USE PLASTIC COMPONENTS TO OPEN** ---
**Author:** ![Mackelito](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mackelito/32/8243_2.png) [@Mackelito](https://community.homey.app/u/Mackelito)\ **Post date:** [January 18, 2019, 1:08pm UTC](https://community.homey.app/t/did-i-just-destroy-my-homey/6444/11 "2019-01-18T13:08:19Z")
Just a small update… I did not open it up but it seems to be running just fine for now… 🙌