# Diagnosing "timout" as push, but nothing in events?

**URL:** <https://community.homey.app/t/diagnosing-timout-as-push-but-nothing-in-events/114695>\
**Category:** Questions & Help\
**Created:** [August 20, 2024, 5:21am UTC](https://community.homey.app/t/diagnosing-timout-as-push-but-nothing-in-events/114695 "2024-08-20T05:21:16Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![Tiwas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tiwas/32/10066_2.png) [@Tiwas](https://community.homey.app/u/Tiwas)\
**Post date:** [August 20, 2024, 5:21am UTC](https://community.homey.app/t/diagnosing-timout-as-push-but-nothing-in-events/114695/1 "2024-08-20T05:21:16Z")

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Every night, I’m getting a message from Homey to my phone simply saying “timeout”. Nothing more. If I click it, I get a message box in the Homey app saying…“timout”. Not very helpful. As far as I can see, there’s nothing under events.

Anyone know how I can find the culprit?

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [August 20, 2024, 5:22am UTC](https://community.homey.app/t/diagnosing-timout-as-push-but-nothing-in-events/114695/2 "2024-08-20T05:22:59Z")

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Search your flows and your HomeyScripts.

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**Author:** ![Tiwas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tiwas/32/10066_2.png) [@Tiwas](https://community.homey.app/u/Tiwas)\
**Post date:** [August 20, 2024, 5:35am UTC](https://community.homey.app/t/diagnosing-timout-as-push-but-nothing-in-events/114695/3 "2024-08-20T05:35:05Z")

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Sure, but…search them for what, or how (if there’s a known way to do this)? If the error only had a timestamp, I could have checked the flows I run at night.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [August 20, 2024, 5:38am UTC](https://community.homey.app/t/diagnosing-timout-as-push-but-nothing-in-events/114695/4 "2024-08-20T05:38:33Z")

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Search flows and scripts that send push notifications. It’s going to be a manual task 🤷🏼‍♂️

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**Author:** ![Tiwas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tiwas/32/10066_2.png) [@Tiwas](https://community.homey.app/u/Tiwas)\
**Post date:** [August 20, 2024, 8:19am UTC](https://community.homey.app/t/diagnosing-timout-as-push-but-nothing-in-events/114695/5 "2024-08-20T08:19:51Z")

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Ok, if Homey itself never sends these, that will be a good clue. I was thinking this might be some sort of internal message from some timeout or other (script, app, whatnot). But if that’s not the case it should be fairly easy. Thanks!

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [August 20, 2024, 11:26am UTC](https://community.homey.app/t/diagnosing-timout-as-push-but-nothing-in-events/114695/6 "2024-08-20T11:26:22Z")

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Could the error notification come from automatic backups? If available and activated?  
It’s been a while, but some users have reported problems when the automatic backups were done at night.  
Is your Internet connection automatically disconnected at night?

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**Author:** ![Tiwas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tiwas/32/10066_2.png) [@Tiwas](https://community.homey.app/u/Tiwas)\
**Post date:** [August 20, 2024, 11:40am UTC](https://community.homey.app/t/diagnosing-timout-as-push-but-nothing-in-events/114695/7 "2024-08-20T11:40:40Z")

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No, but it has been known to go down now and again. I get these errors every night, so I doubt it’s that. My backups seems to run between 1am and 3am.

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [August 20, 2024, 12:52pm UTC](https://community.homey.app/t/diagnosing-timout-as-push-but-nothing-in-events/114695/8 "2024-08-20T12:52:48Z")

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What I meant, that a backup is running and then the internet connection is disconnected or interrupted so that the backup will also be interrupted which causes a “timeout” because the internet was not available to long.  
Have you checked if backups were successfully created the last seven nights?

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**Author:** ![Tiwas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tiwas/32/10066_2.png) [@Tiwas](https://community.homey.app/u/Tiwas)\
**Post date:** [August 20, 2024, 1:40pm UTC](https://community.homey.app/t/diagnosing-timout-as-push-but-nothing-in-events/114695/9 "2024-08-20T13:40:48Z")

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They all look fine. Cannot see any scary icons and no mention of problems if I click one of them. Guess it’s not that, then.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 20, 2024, 2:24pm UTC](https://community.homey.app/t/diagnosing-timout-as-push-but-nothing-in-events/114695/10 "2024-08-20T14:24:13Z")

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Homey can send quite encrypted error messages, but _ **just** _ the word “timeout” is new to me.

It might be a flow card error notification you once added to an advanced flow, without adding the _flow name_ to it.  
 ![1000033211](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/9/29386854be3279f40163408d44246fb9e278b99c.jpeg)

And indeed you can narrow the search down to flows which you know can trigger at night.

You can also install the Audit app, to reveal very easy which flows ran at around the time of the notification.

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**Author:** ![Tiwas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tiwas/32/10066_2.png) [@Tiwas](https://community.homey.app/u/Tiwas)\
**Post date:** [August 20, 2024, 3:07pm UTC](https://community.homey.app/t/diagnosing-timout-as-push-but-nothing-in-events/114695/11 "2024-08-20T15:07:44Z")

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Thanks. The problem is the push doesn’t even give me the time it happened. I’ll try to screenshot i tomorrow and put it in here. It doesn’t look like normal push notifications either (I think - I’m always pretty sleepy at that time).

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<div class="post-metadata">

**Author:** ![Tiwas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tiwas/32/10066_2.png) [@Tiwas](https://community.homey.app/u/Tiwas)\
**Post date:** [August 25, 2024, 2:53pm UTC](https://community.homey.app/t/diagnosing-timout-as-push-but-nothing-in-events/114695/12 "2024-08-25T14:53:41Z")

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I just wanted to say thanks for the help. For some odd reason, the error hasn’t reappeared after I asked here - but it appeared almost every single night before that. I’ll update once I see it again.
