# Devices suddenly stop working

**URL:** <https://community.homey.app/t/devices-suddenly-stop-working/58714>\
**Category:** Devices\
**Created:** [January 19, 2022, 7:42pm UTC](https://community.homey.app/t/devices-suddenly-stop-working/58714 "2022-01-19T19:42:24Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [January 20, 2022, 8:37am UTC](https://community.homey.app/t/devices-suddenly-stop-working/58714/3 "2022-01-20T08:37:18Z")

</div>

Fibaro Roller Shutter? RS2 or RS3?

A few days ago a new Fibaro App version 3.1.5 was released. After that, several users had problems with their RS3.

> [@\[APP\] Fibaro - Your home is your castle (by Athom)](https://community.homey.app/t/app-fibaro-by-athom/362/628):
>
> after update to 3.1.5 my roller shutter 3 is not working anymore for all my screens

> [@Fibaro rolluikschakelaar](https://community.homey.app/t/fibaro-rolluikschakelaar/58281):
>
> Na update Fibaro rolluikschakelaar met foutmelding missing capability listener windowcovering set Weet iemand hoe ik dit oplos?

> [@Problème depuis ce matin sur fibaro shutter 3](https://community.homey.app/t/probleme-depuis-ce-matin-sur-fibaro-shutter-3/58289/2):
>
> J’ai eu exactement même problème. Je crois que c’est à cause de la nouvelle version de l’application Fibaro pour Homey qui est incompatible avec les dispositifs Z-Wave S2 installés sans le PIN de sécurité (5 chiffres). J’ai résolu le problème en effaçant tous les roller Shutter de homey, en ouvrant les boîtiers de commutation pour voir l’étiquette du code de sécurité pour chaque appareil, et en les réinstallant sur homey avec le code S2 (et en reprogrammant tous les flux avec le volet roulant)…

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/c/dc0ad4d871cefd14459bcfaa811ce5b7888721ea.png)

The only way to solve the problem was to re-include the RS3. But today a new app version v3.1.8 was released. So please try first the new app version.

> **[Fibaro](https://homey.app/de-de/app/com.fibaro/Fibaro/)**
>
> Dein Zuhause ist dein Schloss

If the problem still exists, the modules will most likely need to be re-included.

Tip: With a good Z-Wave mesh there is no need to demount the modules (procedure see manual). When asked for the code while the including process, you can enter 00000, then the modules are included unsecure instead of with the security standard S2.

**Edit**  
This is the changelog of the Fibaro app from v3.1.5 up to 3.1.8. Version 3.1.6 and 3.1.7 were never official released. So it could be, that they solved the “windowcoverings\_set” problem:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/4/943f2a64687958ae44b133556c547a1e84145c3f.png)

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