# Devices stuck in interview

**URL:** <https://community.homey.app/t/devices-stuck-in-interview/113940>\
**Category:** Devices\
**Tags:** homey-bridge\
**Created:** [August 5, 2024, 4:50pm UTC](https://community.homey.app/t/devices-stuck-in-interview/113940 "2024-08-05T16:50:56Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [August 6, 2024, 6:58am UTC](https://community.homey.app/t/devices-stuck-in-interview/113940/5 "2024-08-06T06:58:29Z")

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> [@zkimrey](#):
>
> im on homey bridge

My fault, I shouldn’t assume…

Tip: Read [[Tip] Problems with Homey?](https://community.homey.app/t/tip-problems-with-homey/35744) and create Topics with enough information to get better responses.

Have you contacted Athom support about the problem adding the device?

And what did you expect resetting Zigbee?

 ![Screenshot_20240806_074307_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/8/c8407cb7396b369d78adf979670a58238e449d26.jpeg)

I guess it shouldn’t be necessary to direct Homey consumers to the DeveloperTools if they aren’t developer. Why else would they have them called DeveloperTools …

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_[View the full topic](https://community.homey.app/t/devices-stuck-in-interview/113940)._