# Device Unavailabl **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro\ **Created:** [December 4, 2024, 10:52pm UTC](https://community.homey.app/t/device-unavailabl/122752 "2024-12-04T22:52:49Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [December 5, 2024, 9:14am UTC](https://community.homey.app/t/device-unavailabl/122752/2 "2024-12-05T09:14:38Z")
Not much information you share. > [@\[Tip\] Problems with Homey?](https://community.homey.app/t/tip-problems-with-homey/35744): > > When u have problems with Homey and you are reaching out to the community members here on the forums it’s important to give as much info as u can. First of All: New Homey Family members! Since September 2021: Homey (Service / Premium), and the first “old” Homey is rebranded as Homey Pro (early 201x) Since Januari 2023:\* Homey Pro Early 2023 started to get shipped. And while using Homey with or without a Homey Bridge on many aspects CAN be the same as the Homey Pro, they differ in capabili… --- _[View the full topic](https://community.homey.app/t/device-unavailabl/122752)._