# Device status not correct

**URL:** <https://community.homey.app/t/device-status-not-correct/3621>\
**Category:** Questions & Help\
**Created:** [November 3, 2018, 2:10pm UTC](https://community.homey.app/t/device-status-not-correct/3621 "2018-11-03T14:10:03Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Gomfan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gomfan/32/941_2.png) [@Gomfan](https://community.homey.app/u/Gomfan)\
**Post date:** [November 3, 2018, 2:10pm UTC](https://community.homey.app/t/device-status-not-correct/3621/1 "2018-11-03T14:10:03Z")

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When changing the state of some devices, no real action is done, but the app shows the new wrong state. E.g. turn on lamp, lamp doesn’t turn on, bit the app says it is turned on. This is very annoying as I just cannot trust Homey anymore…

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**Author:** ![Gomfan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gomfan/32/941_2.png) [@Gomfan](https://community.homey.app/u/Gomfan)\
**Post date:** [November 3, 2018, 3:07pm UTC](https://community.homey.app/t/device-status-not-correct/3621/3 "2018-11-03T15:07:44Z")

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It’s a quite general issue. It happens on my Everspring and Fibaro wall plugs. Sometimes it happens, sometimes not, so unpredictable…

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**Author:** ![Jeroen\_Somhorst](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_somhorst/32/184_2.png) [@Jeroen\_Somhorst](https://community.homey.app/u/Jeroen_Somhorst)\
**Post date:** [November 3, 2018, 4:18pm UTC](https://community.homey.app/t/device-status-not-correct/3621/4 "2018-11-03T16:18:57Z")

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as stated before. Which devices are you trying to control? Which app is used. How are you doing these actions? By phone, speech or browser?

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**Author:** ![Gomfan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gomfan/32/941_2.png) [@Gomfan](https://community.homey.app/u/Gomfan)\
**Post date:** [November 3, 2018, 5:16pm UTC](https://community.homey.app/t/device-status-not-correct/3621/5 "2018-11-03T17:16:06Z")

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Hi, I’m using Everspring wall plugs AN158 and z-wave Fibaro wall plugs. As app the Fibaro and Everspring apps.

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**Author:** ![Gomfan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gomfan/32/941_2.png) [@Gomfan](https://community.homey.app/u/Gomfan)\
**Post date:** [November 3, 2018, 5:17pm UTC](https://community.homey.app/t/device-status-not-correct/3621/6 "2018-11-03T17:17:32Z")

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Action are done by phone or by flows.

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**Author:** ![Lurendrejer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lurendrejer/32/12996_2.png) [@Lurendrejer](https://community.homey.app/u/Lurendrejer)\
**Post date:** [November 3, 2018, 5:45pm UTC](https://community.homey.app/t/device-status-not-correct/3621/7 "2018-11-03T17:45:59Z")

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I started a topic in the app-section on an issue like this.

I only use z-wave and homey is dumb as a brick when it comes to z-wave device status.

I have just given up.

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**Author:** ![Jeroen\_Somhorst](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_somhorst/32/184_2.png) [@Jeroen\_Somhorst](https://community.homey.app/u/Jeroen_Somhorst)\
**Post date:** [November 3, 2018, 5:59pm UTC](https://community.homey.app/t/device-status-not-correct/3621/8 "2018-11-03T17:59:21Z")

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cant agree with you. Here I have multiple zwave devices and all seems to work well. So I guess it depends on the situation. Anyway. @Gomfan have you already tried to put the devices closer to homey to see if its an range issue? When you do it by phone are you seeing any error message popping up? Sometimes the network is busy (happend to me some time) and you get an message that the request failed.

Have you already tried to reboot homey or the 433 chip ( can be done using the beta app -\> settings )

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**Author:** ![Lurendrejer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lurendrejer/32/12996_2.png) [@Lurendrejer](https://community.homey.app/u/Lurendrejer)\
**Post date:** [November 3, 2018, 6:06pm UTC](https://community.homey.app/t/device-status-not-correct/3621/9 "2018-11-03T18:06:05Z")

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I have 50 z-wave devices.  
Most apps doesn’t handle status updates when the devices are manipulated via direct association.  
And, as the original poster wrote it is possible to get stuff out of sync, via the web interface, even when z-wave is a two way protocol.

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**Author:** ![Gomfan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gomfan/32/941_2.png) [@Gomfan](https://community.homey.app/u/Gomfan)\
**Post date:** [November 3, 2018, 6:19pm UTC](https://community.homey.app/t/device-status-not-correct/3621/10 "2018-11-03T18:19:51Z")

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Thanks Jeroen!  
I already rebooted and the range is approx 10m in the same room. I don’t receive an error message… Seems like there is no two-way communication.

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**Author:** ![Rrrr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rrrr/32/629_2.png) [@Rrrr](https://community.homey.app/u/Rrrr)\
**Post date:** [November 13, 2018, 4:32pm UTC](https://community.homey.app/t/device-status-not-correct/3621/11 "2018-11-13T16:32:56Z")

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Hi,

I wrote my findings [here](https://community.homey.app/t/z-wave-status-updates/2896/2?u=rrrr). Hope it helps.

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**Author:** ![Matt\_vd\_Donk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matt_vd_donk/32/9447_2.png) [@Matt\_vd\_Donk](https://community.homey.app/u/Matt_vd_Donk)\
**Post date:** [November 16, 2018, 7:08pm UTC](https://community.homey.app/t/device-status-not-correct/3621/12 "2018-11-16T19:08:50Z")

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Same problems here. I’m using Fibaro doorsensor 2 (z-wave) and an Fibaro Wallplug. Home says the light is on but the wallplug doesn’t switch! Very annoying!!

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**Author:** ![Ruud\_Verrijk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ruud_verrijk/32/903_2.png) [@Ruud\_Verrijk](https://community.homey.app/u/Ruud_Verrijk)\
**Post date:** [December 15, 2018, 10:28am UTC](https://community.homey.app/t/device-status-not-correct/3621/13 "2018-12-15T10:28:21Z")

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Same problems here. I might switch to Homekit compatible Fibaro door sensors, or replace by Elgato devices. That also gets rid of the inability to update the firmware.

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**Author:** ![Matt\_vd\_Donk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matt_vd_donk/32/9447_2.png) [@Matt\_vd\_Donk](https://community.homey.app/u/Matt_vd_Donk)\
**Post date:** [December 15, 2018, 12:12pm UTC](https://community.homey.app/t/device-status-not-correct/3621/14 "2018-12-15T12:12:20Z")

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Still the same status problems. If I switch the wallplug in the Homey app it shows the Fibaro wallplug is off while the wallplug is still on (there is a distance problem I think). I am not using associations. The z-wave protocol shout use bi-directional communication but this still doesn’t work. Or is the problem the Homey??? I regret I bought the Homey and Z-wave modules.
