# Device reported as having left the Zigbee network but is still working

**URL:** <https://community.homey.app/t/device-reported-as-having-left-the-zigbee-network-but-is-still-working/104995>\
**Category:** Questions & Help\
**Tags:** zigbee\
**Created:** [February 26, 2024, 9:31pm UTC](https://community.homey.app/t/device-reported-as-having-left-the-zigbee-network-but-is-still-working/104995 "2024-02-26T21:31:32Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![Jo\_De\_Vulder](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jo_de_vulder/32/79290_2.png) [@Jo\_De\_Vulder](https://community.homey.app/u/Jo_De_Vulder)\
**Post date:** [March 6, 2024, 6:14pm UTC](https://community.homey.app/t/device-reported-as-having-left-the-zigbee-network-but-is-still-working/104995/6 "2024-03-06T18:14:10Z")

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I’ve been dealing with this issue for a long time now.

I was happy to see the relases of new firmware but the bad news is that **firmware version 10.3.1 has not fixed the problem for me**.

I just had two devices leaving the network. It mostly concerns philips hue devices ( RWL021 and SML001). Could the ‘philips hue without the bridge’ app be causing this? I have 4 routers in my network and no wifi channels are close to the zigbee channel. As reported before the devices are still active.

![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/e/cea1c8e165bb3e93c8e1861f9c7968d792396d2e.png)

Thanks,  
Jo

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