# Device Logs **URL:** \ **Category:** Questions & Help\ **Created:** [August 31, 2023, 10:13am UTC](https://community.homey.app/t/device-logs/88455 "2023-08-31T10:13:23Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [August 31, 2023, 1:15pm UTC](https://community.homey.app/t/device-logs/88455/2 "2023-08-31T13:15:53Z")
It really helps when you share some relevant info also > [@\[Tip\] Problems with Homey?](https://community.homey.app/t/problems-with-homey/35744): > > When u have problems with Homey and you are reaching out to the community members here on the forums it’s important to give as much info as u can. First of All: New Homey Family members 09-2021 and 01-2023 Since September 2021 there are new Family members: Homey (Service / Premium), and the first “old” Homey is rebranded as Homey Pro (early 201x) Since Januari 2023: Homey Pro Early 2023 is getting delivered to the early adopters. And while using Homey with or without a Homey Bridge on m… --- _[View the full topic](https://community.homey.app/t/device-logs/88455)._