# Developer.homey.app Homey Offline" (but isn't) **URL:** \ **Category:** Questions & Help\ **Created:** [June 17, 2024, 3:04pm UTC](https://community.homey.app/t/developer-homey-app-homey-offline-but-isnt/111631 "2024-06-17T15:04:06Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![K\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/k_s/32/11635_2.png) [@K\_S](https://community.homey.app/u/K_S)\ **Post date:** [June 17, 2024, 3:04pm UTC](https://community.homey.app/t/developer-homey-app-homey-offline-but-isnt/111631/1 "2024-06-17T15:04:06Z")
Hello Why would I be able to log in to “my.homey.app/homeys/myHomey ID” but from the same browser trying to load “[https://tools.developer.homey.app/tools/zwave](https://tools.developer.homey.app/tools/zwave)” I get “Homey Offline”? ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [June 17, 2024, 3:26pm UTC](https://community.homey.app/t/developer-homey-app-homey-offline-but-isnt/111631/2 "2024-06-17T15:26:09Z")
Because Homey’s authentication handling sucks. Have you tried (forced) reloading the Z-Wave page? ---
**Author:** ![Hielke\_de\_Jong](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hielke_de_jong/32/79029_2.png) [@Hielke\_de\_Jong](https://community.homey.app/u/Hielke_de_Jong)\ **Post date:** [June 17, 2024, 3:31pm UTC](https://community.homey.app/t/developer-homey-app-homey-offline-but-isnt/111631/3 "2024-06-17T15:31:07Z")
of [Homey Status](https://status.homey.app/?utm_source=embed) ---
**Author:** ![K\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/k_s/32/11635_2.png) [@K\_S](https://community.homey.app/u/K_S)\ **Post date:** [June 17, 2024, 3:33pm UTC](https://community.homey.app/t/developer-homey-app-homey-offline-but-isnt/111631/4 "2024-06-17T15:33:31Z")
Yes, I have tried (and also from a new window) ---
**Author:** ![K\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/k_s/32/11635_2.png) [@K\_S](https://community.homey.app/u/K_S)\ **Post date:** [June 17, 2024, 3:37pm UTC](https://community.homey.app/t/developer-homey-app-homey-offline-but-isnt/111631/5 "2024-06-17T15:37:50Z")
> [@Hielke\_de\_Jong](#): > > of [Homey Status](https://status.homey.app/?utm_source=embed) Sorry, I don’t understand. Seems to be a link to a status page that doesn’t show any issue with developer.homey.app , unless I’m missing something? ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/3/53ca8d3c4c4cf9c08767076fadb5e1f046686a12.png) ---
**Author:** ![Hielke\_de\_Jong](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hielke_de_jong/32/79029_2.png) [@Hielke\_de\_Jong](https://community.homey.app/u/Hielke_de_Jong)\ **Post date:** [June 17, 2024, 3:39pm UTC](https://community.homey.app/t/developer-homey-app-homey-offline-but-isnt/111631/6 "2024-06-17T15:39:46Z")
Just resolved 😄; if you scroll a bit down you can see the incidents. Although no more info. ---
**Author:** ![K\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/k_s/32/11635_2.png) [@K\_S](https://community.homey.app/u/K_S)\ **Post date:** [June 17, 2024, 4:52pm UTC](https://community.homey.app/t/developer-homey-app-homey-offline-but-isnt/111631/7 "2024-06-17T16:52:15Z")
That seems to be about an issue with community app not developer app. In case. It isn’t resolved in my case. I still see “offline”, even though it’s not. I guess I’ll have raise another support ticket ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [June 17, 2024, 8:27pm UTC](https://community.homey.app/t/developer-homey-app-homey-offline-but-isnt/111631/8 "2024-06-17T20:27:21Z")
It was about community.homey.app (this forum) @K_S “Homey offline” is also often caused by the bug when app(s) use too many CPU time, or when your wifi system is too modern. > [@Problems connecting your new Homey Pro to your WiFi? Try this!](https://community.homey.app/t/problems-connecting-your-new-homey-pro-to-your-wifi-try-this/10161): > > Make sure your WiFi is using the 2.4 GHz network. Make sure your WiFi uses the b / g standard, only n or ac does not work. Turn off your Homey. Restart your Router and any Access Points that distribute IP addresses. Start your Homey again. If the above do not work, turn off 5 GHz WiFi and support for n and ac in your Router / Access Point during Homey installation. Ensure that your SSID (the name of your WiFi) does not use characters other than numbers and letters - do not us… Also make sure it can’t hop between AP’s. ---
**Author:** ![K\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/k_s/32/11635_2.png) [@K\_S](https://community.homey.app/u/K_S)\ **Post date:** [June 17, 2024, 10:10pm UTC](https://community.homey.app/t/developer-homey-app-homey-offline-but-isnt/111631/9 "2024-06-17T22:10:15Z")
Thanks, but as I said I’m the first post, it’s not offline. It’s just the developer page that (wrongly) says it is. I don’t think the system is very heavily loaded ![1000016940](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/4/e4d8bba20ec68e480991989dac35094496bcf981.png) And the WiFi it uses is indeed only 2.4 n. Rebooting it and the network kit doesn’t make any difference. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [June 17, 2024, 11:19pm UTC](https://community.homey.app/t/developer-homey-app-homey-offline-but-isnt/111631/10 "2024-06-17T23:19:29Z")
Thanks, but as I said in my post, it’s years old bug. Homey isn’t really offline, only the interfaces seem to be blocked for a while. ---
**Author:** ![K\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/k_s/32/11635_2.png) [@K\_S](https://community.homey.app/u/K_S)\ **Post date:** [June 18, 2024, 6:40am UTC](https://community.homey.app/t/developer-homey-app-homey-offline-but-isnt/111631/11 "2024-06-18T06:40:39Z")
I’m confused. Are you saying the bug is specifically that you can access the homey.app UI but not the developer app UI? ---
**Author:** ![Massimiliano\_Caumo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/massimiliano_caumo/32/79647_2.png) [@Massimiliano\_Caumo](https://community.homey.app/u/Massimiliano_Caumo)\ **Post date:** [July 28, 2024, 10:14am UTC](https://community.homey.app/t/developer-homey-app-homey-offline-but-isnt/111631/12 "2024-07-28T10:14:35Z")
Sorry @K_S do you have resolved the problem? I’ve the same problem and i had to access to developer to reset Fibaro Roller Shutter 3 that non respond to any command, the roller shutter lights up incessantly **slowly blue**. I think to access to developer to operate on Z-Wave, but i received the same errore: Homey Bridge not connect, but all service are on line, i’m able to connect form internet to homey. Any ideas? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [July 28, 2024, 2:03pm UTC](https://community.homey.app/t/developer-homey-app-homey-offline-but-isnt/111631/13 "2024-07-28T14:03:15Z")
> [@K\_S](#): > > Are you saying the bug is specifically that you can access the homey.app UI but not the developer app UI? No, it appears to be offline everywhere, in web & mobile apps, and developer site