# Develco Products App - Control your home and make it safe (v2.1.0)

**URL:** <https://community.homey.app/t/develco-products-app-control-your-home-and-make-it-safe-v2-1-0/28447>\
**Category:** Apps\
**Tags:** app, zigbee, official\
**Created:** [April 15, 2020, 7:44pm UTC](https://community.homey.app/t/develco-products-app-control-your-home-and-make-it-safe-v2-1-0/28447 "2020-04-15T19:44:15Z")\
**Posts on this page:** 1\
**Showing post:** 107

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**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\
**Post date:** [April 20, 2021, 6:54am UTC](https://community.homey.app/t/develco-products-app-control-your-home-and-make-it-safe-v2-1-0/28447/107 "2021-04-20T06:54:39Z")

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> [@Jan-Ivar\_Boyum](#):
>
> I am now constantly notified if the device has left the network. By taking out the battery, it occasionally works again, while I sometimes have to re-pair. When the battery is checked, it is perfectly OK. I have to admit that I am now beginning to have doubts about Develco products, and am not sure if there will be more.

> [@Torstein](#):
>
> If homey is the issue with the Zigbee is unstable, maybe the security and fire alarm system should be moved to another stable Zigbee hub. This is critical stuff to suddenly stop working.
> 
> Adding screenshot of one of the detectors leaving (in Norwegian)

> [@rQbbz](#):
>
> @TedTolboom Hi. Is there any news regarding Develco products leaving the network?

> [@Sendjeberge](#):
>
> Any updates?  
> I see other apps like Namron making often updating the version.  
> Any plan?  
> My Develco sticks leaving the network after a few hrs.  
> As i can see, the problem start when more than one Develco plug is in operation.

We’re investigating the issues reported, together with Develco Products engineering and Athom development. So far we have not been able to reproduce these issues on (extended) setups at all three locations, nor are the diagnostics reports of either the app or Homey conclusive.

Several Homey’s running here with a mixed setup (multiple plugs and sensors) without devices leaving the network. Do note that all Homey’s are either new based on v5+ or have a reset Zigbee network after updating to Homey v5.

I’ve reached out to a local home automation shop who is reselling the same devices to inform me when  
they have customers experiencing similar issues; to be able to capture the Zigbee communication with a Zigbee sniffer.

Additional information about your Zigbee network would be helpful to resolve this issue:

- Provide a [Zigbee health report](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231)
- Provide a screenshot of the overview of the Zigbee network: as shown on [Homey Developer Tools](https://developer.athom.com/tools/zigbee)

In parallel, I am extending Homey’s Zigbee implementation to provide a few additional responses by Homey on the devices requests.

> [@RuneTun](#):
>
> Hoping for support of Smart Relay 16A DIN also in Homey

> [@StefanSkauge](#):
>
> What is the latest update on development and adding of new products? Siren?

At this moment, resolving the disappearing devices has the highest priority.  
Then we’ll add support for additional devices.

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