# Detecting failing App

**URL:** <https://community.homey.app/t/detecting-failing-app/68674>\
**Category:** Questions & Help\
**Tags:** advancedflow\
**Created:** [September 10, 2022, 8:16am UTC](https://community.homey.app/t/detecting-failing-app/68674 "2022-09-10T08:16:09Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Busta999](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/busta999/32/10053_2.png) [@Busta999](https://community.homey.app/u/Busta999)\
**Post date:** [September 10, 2022, 8:16am UTC](https://community.homey.app/t/detecting-failing-app/68674/1 "2022-09-10T08:16:09Z")

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New (ish) to Homey.

Trying to work out a way to detect when an App fails, specifically the Athom Hue App, I have raised a ticket and sent link to diagnostic log, but all I got was to check the psu.

So I created an advanced flow to report to me when the Hue App crashes, but it does not work, ie does not detect the Hue App crashing.

Is there another way to detect it failing or a viable alternative, I have now got 90 bulbs and 20 motion sensors on two gen 2 hue hubs.

The only alternative I know of is to just force a restart of the Hue App every couple of hours, but that will cause issues because I rely on the Hue motion/luminance/temp sensors.

Any ideas?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [September 10, 2022, 8:50pm UTC](https://community.homey.app/t/detecting-failing-app/68674/2 "2022-09-10T20:50:12Z")

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This app has an alert for broken flows. When an app is paused or crashed, the flows used by it, will break.

 ![Screenshot_20220910-225252_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/0/80b6688809e2b4c4fd46ce7bb0d4fae209ebef64.jpeg)

Use that card, and enter (part of) a flowname (a flow which uses flowcards for that app) as Logics condition.

You can restart the app automatically with the same flow which is triggered by “When a flow is broken”

> [@\[APP\]\[Pro\] Flow Checker](https://community.homey.app/t/50986):
>
> Flow Checker - Get insight in you Homey Flows Useful links [To-Do List](https://community.homey.app/t/app-flowchecker/50986/3)[Frequently Asked Questions](https://community.homey.app/t/app-flowchecker/50986/4)[Changelog](https://community.homey.app/t/app-flowchecker/50986/2) Retrieve information from your Homey Flows. Get notification when a value has changed. Current features: Notify broken flows (default enabled) Notify disabled flows (default disabled) Notify flows with broken variables (default enabled) Overview broken flows Overview disabled flow Overview flows with broken variables TIP: Enable push no…

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<div class="post-metadata">

**Author:** ![Busta999](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/busta999/32/10053_2.png) [@Busta999](https://community.homey.app/u/Busta999)\
**Post date:** [September 11, 2022, 11:12am UTC](https://community.homey.app/t/detecting-failing-app/68674/3 "2022-09-11T11:12:32Z")

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Thanks!

Much appreciated.

I have installed Flow Checker and set it up to monitor if a Flow that uses Hue devices fails and should report to me.

I wonder if anyone can work out whey this Advanced Flow does not work?

 ![Screenshot 2022-09-11 at 12.10.08](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/1/71329d029aff25e9cfd2c3105b95f578b92e0232.png)

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [September 11, 2022, 6:39pm UTC](https://community.homey.app/t/detecting-failing-app/68674/4 "2022-09-11T18:39:16Z")

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You’re welcome.

That flow should work, only I should connect the “restart” card directly with the triggercard, OR draw a red error line from the timeline card to the “restart” card.

I think I’ve never had the event “app crashed” on my Homey. Most app failures are apps getting disabled or paused. And that can be solved with the FC app,

 ![Screenshot from 2022-09-11 20-51-54](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/6/96072d54b34b9cbeaece9a7c5bb40390266074c2.png)

and with Adv.Flow.

 ![Screenshot from 2022-09-11 20-50-02](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/e/9e7c2cdbdffe8d3af8a0f6d4895028e848d53cd4.png)

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<div class="post-metadata">

**Author:** ![Busta999](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/busta999/32/10053_2.png) [@Busta999](https://community.homey.app/u/Busta999)\
**Post date:** [September 11, 2022, 7:43pm UTC](https://community.homey.app/t/detecting-failing-app/68674/5 "2022-09-11T19:43:13Z")

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Thanks,

Unfortunately the Athom Hue App crashes several times a day 🙂

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<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [September 11, 2022, 7:49pm UTC](https://community.homey.app/t/detecting-failing-app/68674/6 "2022-09-11T19:49:23Z")

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No Hue here 🙃

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<div class="post-metadata">

**Author:** ![Busta999](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/busta999/32/10053_2.png) [@Busta999](https://community.homey.app/u/Busta999)\
**Post date:** [September 11, 2022, 8:19pm UTC](https://community.homey.app/t/detecting-failing-app/68674/7 "2022-09-11T20:19:39Z")

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I have been running with Hue for many many years, they have been absolutely solid, 2 hubs, the first time I have experienced an issue is the Athom Homey App.
