# Delete my account with out my device

**URL:** <https://community.homey.app/t/delete-my-account-with-out-my-device/133086>\
**Category:** Questions & Help\
**Created:** [March 19, 2025, 10:36pm UTC](https://community.homey.app/t/delete-my-account-with-out-my-device/133086 "2025-03-19T22:36:03Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Chuck\_Gillespie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chuck_gillespie/32/123373_2.png) [@Chuck\_Gillespie](https://community.homey.app/u/Chuck_Gillespie)\
**Post date:** [March 19, 2025, 10:36pm UTC](https://community.homey.app/t/delete-my-account-with-out-my-device/133086/1 "2025-03-19T22:36:03Z")

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How can I delete my account. I returned my Homey Pro and it will not allow me to delete my account w/o it.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [March 19, 2025, 10:59pm UTC](https://community.homey.app/t/delete-my-account-with-out-my-device/133086/2 "2025-03-19T22:59:34Z")

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Do you mean you didn’t factory reset the unit before shipping?  
Anyways, you can use this URL:

> **[Homey Account](https://accounts.athom.com)**

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**Author:** ![Chuck\_Gillespie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chuck_gillespie/32/123373_2.png) [@Chuck\_Gillespie](https://community.homey.app/u/Chuck_Gillespie)\
**Post date:** [March 19, 2025, 11:27pm UTC](https://community.homey.app/t/delete-my-account-with-out-my-device/133086/3 "2025-03-19T23:27:13Z")

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Yes. I did do a factory reset. Now I am trying to delete my account.

Chuck Gillespie