# Delay image grabber **URL:** \ **Category:** Questions & Help\ **Created:** [January 4, 2019, 1:21pm UTC](https://community.homey.app/t/delay-image-grabber/6285 "2019-01-04T13:21:50Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![Joey\_van\_der\_Beek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joey_van_der_beek/32/8349_2.png) [@Joey\_van\_der\_Beek](https://community.homey.app/u/Joey_van_der_Beek)\ **Post date:** [January 4, 2019, 1:21pm UTC](https://community.homey.app/t/delay-image-grabber/6285/1 "2019-01-04T13:21:50Z")
Hi there, There is a problem known that the app ‘Image grabber’ has the issue that the time between ‘grabbing the image’ and ‘sending’ it takes about 30/60 seconds, or more. See the following issue: [https://github.com/athombv/homey/issues/2173](https://github.com/athombv/homey/issues/2173) Does anyone know if the issue is really solved in Homey 2.0? Thanks in advance. Regards, Joey ---
**Author:** ![Jorden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jorden/32/8856_2.png) [@Jorden](https://community.homey.app/u/Jorden)\ **Post date:** [January 4, 2019, 1:50pm UTC](https://community.homey.app/t/delay-image-grabber/6285/2 "2019-01-04T13:50:28Z")
I just tested with an image on my webserver (which is a lot faster than the average webcam). The image was just 500x333 pixels and 32KB in size. I received the image on Telegram in about 3-5 seconds on Homey 2.0. But it is the same speed on Homey 1.5.13. It mostly depends on the size and speed of the serving device. ---
**Author:** ![Joey\_van\_der\_Beek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joey_van_der_beek/32/8349_2.png) [@Joey\_van\_der\_Beek](https://community.homey.app/u/Joey_van_der_Beek)\ **Post date:** [January 4, 2019, 2:02pm UTC](https://community.homey.app/t/delay-image-grabber/6285/3 "2019-01-04T14:02:10Z")
@Jorden thanks buddy, before it was so fast i received the image within 1 a 2 secondes. After a update in Homey this changed to a much longer time. @Emile when will this be fixed? Thnx. ---
**Author:** ![Sjalabert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sjalabert/32/11432_2.png) [@Sjalabert](https://community.homey.app/u/Sjalabert)\ **Post date:** [January 4, 2019, 2:21pm UTC](https://community.homey.app/t/delay-image-grabber/6285/4 "2019-01-04T14:21:59Z")
When someone use my frontdoor doorbell en Imagegrabber create a screenshot it tooks max 7 seconds. Tested several times… ---
**Author:** ![Joey\_van\_der\_Beek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joey_van_der_beek/32/8349_2.png) [@Joey\_van\_der\_Beek](https://community.homey.app/u/Joey_van_der_Beek)\ **Post date:** [January 5, 2019, 12:11pm UTC](https://community.homey.app/t/delay-image-grabber/6285/5 "2019-01-05T12:11:50Z")
Thanks! ---
**Author:** ![dewenni](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dewenni/32/7912_2.png) [@dewenni](https://community.homey.app/u/dewenni)\ **Post date:** [January 9, 2019, 6:10pm UTC](https://community.homey.app/t/delay-image-grabber/6285/6 "2019-01-09T18:10:39Z")
I have the same Problem with image grabber. To get a picture of my camera with 280kb it takes 180 seconds 😮 If I try a really small icon from a website with only 2kb it takes just 4 seconds. would be cool if the delay could become smaller in the future ---
**Author:** ![Joey\_van\_der\_Beek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joey_van_der_beek/32/8349_2.png) [@Joey\_van\_der\_Beek](https://community.homey.app/u/Joey_van_der_Beek)\ **Post date:** [January 10, 2019, 8:01am UTC](https://community.homey.app/t/delay-image-grabber/6285/7 "2019-01-10T08:01:05Z")
Thanks men, are you using homey 2? ---
**Author:** ![dewenni](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dewenni/32/7912_2.png) [@dewenni](https://community.homey.app/u/dewenni)\ **Post date:** [January 10, 2019, 8:27am UTC](https://community.homey.app/t/delay-image-grabber/6285/8 "2019-01-10T08:27:31Z")
yes I am using V2 rc13 and image grabber v0.1.1 ---
**Author:** ![Joey\_van\_der\_Beek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joey_van_der_beek/32/8349_2.png) [@Joey\_van\_der\_Beek](https://community.homey.app/u/Joey_van_der_Beek)\ **Post date:** [January 10, 2019, 8:52am UTC](https://community.homey.app/t/delay-image-grabber/6285/9 "2019-01-10T08:52:48Z")
Thanks, another promise that hasn’t been followed up as it seems now. @Emile… when will this be fixed? You’re promising things that aren’t followed up ---
**Author:** ![Jeroen\_Somhorst](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_somhorst/32/184_2.png) [@Jeroen\_Somhorst](https://community.homey.app/u/Jeroen_Somhorst)\ **Post date:** [January 10, 2019, 9:01am UTC](https://community.homey.app/t/delay-image-grabber/6285/10 "2019-01-10T09:01:16Z")
Are you talking about this app? [https://apps.athom.com/app/image.grabber](https://apps.athom.com/app/image.grabber) if so. Why are you blaming Athom ? Asking Emile for a fix? It’s a community app made by @Jorden ( I guess ). As stated by @Jorden it highly depends on both sides of the equation. ---
**Author:** ![Jorden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jorden/32/8856_2.png) [@Jorden](https://community.homey.app/u/Jorden)\ **Post date:** [January 10, 2019, 10:04am UTC](https://community.homey.app/t/delay-image-grabber/6285/11 "2019-01-10T10:04:36Z")
> [@Jeroen\_Somhorst](#): > > if so. Why are you blaming Athom ? Asking Emile for a fix? It’s a community app made by @Jorden ( I guess ). As stated by @Jorden it highly depends on both sides of the equation. It seems that a big part of the delay is due to the new Homey imagetag function. However, that is mostly caused by the size of the image. I think it is already faster than in the past, although I didn’t compare it by timing. > [@dewenni](#): > > To get a picture of my camera with 280kb it takes 180 seconds 😮 > If I try a really small icon from a website with only 2kb it takes just 4 seconds. The biggest problems here are: - your camera is probably slow, compared to the webserver - Downloading 280 KB takes longer than 2 KB - Copying 280 KB to memory in NodeJS takes a long time compared to 2 KB - Copying 280 KB to Homey imagetag takes a long time compared to 2 KB - Sending 280 KB to “whatever you are sending it to” take a long time compared to 2 KB ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [January 10, 2019, 10:31am UTC](https://community.homey.app/t/delay-image-grabber/6285/12 "2019-01-10T10:31:53Z")
I think @Joey_van_der_Beek is referring to this: [https://github.com/athombv/homey/issues/2173#issuecomment-386600505](https://github.com/athombv/homey/issues/2173#issuecomment-386600505) But that’s just guessing. ---
**Author:** ![Joey\_van\_der\_Beek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joey_van_der_beek/32/8349_2.png) [@Joey\_van\_der\_Beek](https://community.homey.app/u/Joey_van_der_Beek)\ **Post date:** [January 10, 2019, 12:18pm UTC](https://community.homey.app/t/delay-image-grabber/6285/13 "2019-01-10T12:18:14Z")
Correct! Thanks. I’m not blaming anybody, just asking questions. I don’t mind who’s solving it, but when there is a promise made, it should be followed up. Or else they should notify the users, and that’s not happening. The image speed from the camera is very fast, as it was always. The problems started with a update when they changed something on the image token part. Before i received the images within 1 or 2 seconds, and nothing changed in my internal network. 🙂 ---
**Author:** ![Jorden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jorden/32/8856_2.png) [@Jorden](https://community.homey.app/u/Jorden)\ **Post date:** [January 10, 2019, 2:25pm UTC](https://community.homey.app/t/delay-image-grabber/6285/14 "2019-01-10T14:25:27Z")
[https://developer.athom.com/docs/apps/tutorial-Images.html](https://developer.athom.com/docs/apps/tutorial-Images.html) There is new information in the docs regarding image tokens, which was just released. Also regarding the speed of the tokens 🙂 will update the ImageGrabber app ASAP UPDATE 15:52 can’t seem to get it to work. As soon as I test with myImage.setUrl instead of myImage.setBuffer, sending doesn’t work anymore. Will need to do some more testing which I don’t have time for now. ---
**Author:** ![Joey\_van\_der\_Beek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joey_van_der_beek/32/8349_2.png) [@Joey\_van\_der\_Beek](https://community.homey.app/u/Joey_van_der_Beek)\ **Post date:** [January 18, 2019, 7:16am UTC](https://community.homey.app/t/delay-image-grabber/6285/15 "2019-01-18T07:16:14Z")
Thanks man! I appreciate the work and effort. ---
**Author:** ![Jeroen\_Somhorst](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_somhorst/32/184_2.png) [@Jeroen\_Somhorst](https://community.homey.app/u/Jeroen_Somhorst)\ **Post date:** [January 18, 2019, 7:17am UTC](https://community.homey.app/t/delay-image-grabber/6285/16 "2019-01-18T07:17:33Z")
Just a thought. But does the url you set need authentication to retrieve data? ---
**Author:** ![Jorden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jorden/32/8856_2.png) [@Jorden](https://community.homey.app/u/Jorden)\ **Post date:** [January 18, 2019, 9:04am UTC](https://community.homey.app/t/delay-image-grabber/6285/17 "2019-01-18T09:04:53Z")
Not the one I tested with. ---
**Author:** ![Joey\_van\_der\_Beek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joey_van_der_beek/32/8349_2.png) [@Joey\_van\_der\_Beek](https://community.homey.app/u/Joey_van_der_Beek)\ **Post date:** [January 18, 2019, 9:44am UTC](https://community.homey.app/t/delay-image-grabber/6285/18 "2019-01-18T09:44:16Z")
No 🙂 also just a image from the FTP takes very long. ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [June 23, 2025, 7:02pm UTC](https://community.homey.app/t/delay-image-grabber/6285/19 "2025-06-23T19:02:27Z")