# Debug

**URL:** <https://community.homey.app/t/debug/78748>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [April 1, 2023, 7:10pm UTC](https://community.homey.app/t/debug/78748 "2023-04-01T19:10:49Z")\
**Posts on this page:** 9\
**Page:** 2

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**Author:** ![Tarecco](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tarecco/32/49182_2.png) [@Tarecco](https://community.homey.app/u/Tarecco)\
**Post date:** [April 8, 2023, 10:43am UTC](https://community.homey.app/t/debug/78748/22 "2023-04-08T10:43:13Z")

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> [@Peter\_Kawa](#):
>
> _When you don’t see ‘apps’, go to mobile app: …More\>Settings\>Experiments and enable ‘Power User’_
> 
> Select “Last hour” or “Last 6 hours” as timeframe.

found it, one above 35mb and the rest underneath that number.

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**Author:** ![Tarecco](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tarecco/32/49182_2.png) [@Tarecco](https://community.homey.app/u/Tarecco)\
**Post date:** [April 8, 2023, 10:47am UTC](https://community.homey.app/t/debug/78748/23 "2023-04-08T10:47:09Z")

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I have tested two homey’s2019 and both same issue. somethimes days no dropping off and sometimes 3 or 4 times in a day.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [April 8, 2023, 9:36pm UTC](https://community.homey.app/t/debug/78748/24 "2023-04-08T21:36:37Z")

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OK, then the only thing I can think of, both of your Homey’s are Homey4d models (look [here](https://tools.developer.homey.app/tools/system) for `HomeyModelId`), or there’s a thing with your wifi system Homey can´t handle very well.  
What kind of wifi system do you have? A mesh with several Access Points?

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**Author:** ![Tarecco](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tarecco/32/49182_2.png) [@Tarecco](https://community.homey.app/u/Tarecco)\
**Post date:** [April 8, 2023, 10:15pm UTC](https://community.homey.app/t/debug/78748/25 "2023-04-08T22:15:05Z")

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indeed Homey4D, is that an issue?

i have Unifi, i have been using Homey for long time and no issues, issue started since a month ago, nothing is change on my wifi or network. indeed mesh with several AP but i have setup homey to connect to one AP.

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [April 9, 2023, 3:31am UTC](https://community.homey.app/t/debug/78748/26 "2023-04-09T03:31:22Z")

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Can you recall if the problem started after a specific firmware update on Homey?

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**Author:** ![Tarecco](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tarecco/32/49182_2.png) [@Tarecco](https://community.homey.app/u/Tarecco)\
**Post date:** [April 9, 2023, 3:18pm UTC](https://community.homey.app/t/debug/78748/27 "2023-04-09T15:18:24Z")

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Yesterday I moved my homey very very close to my unifi AP, till now 18 hours later no dropping off. If stays like that, I will keep it at the current place.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [April 9, 2023, 6:04pm UTC](https://community.homey.app/t/debug/78748/28 "2023-04-09T18:04:38Z")

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Besides putting Homey right next to an AP, you can block Homey’s MAC address on the other AP’s, to prevent it from hopping to different AP’s all the time

> ![Screenshot_20230409-200144_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/2/f26fab8972ae922a318c2e69421820fa87fb1de9.jpeg)

Or  
use bandsteering to prevent the hopping

> ![Screenshot_20230409-200357_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/d/3db287cb1c39d06fbf7ed760a66087aedd995df5.jpeg)

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<div class="post-metadata">

**Author:** ![Tarecco](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tarecco/32/49182_2.png) [@Tarecco](https://community.homey.app/u/Tarecco)\
**Post date:** [April 9, 2023, 6:58pm UTC](https://community.homey.app/t/debug/78748/29 "2023-04-09T18:58:41Z")

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Thanks Peter for thoughts, I have done that and I done also that Homey only connected to this specific AP. It seems there is something in my leaving room blocking the signal.

I have one AP in my leaving room and I moved Homey next to it and still it had issues. Right now it’s in the hall and no issues till now. 22 hours connected.

Bedankt.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [April 9, 2023, 7:16pm UTC](https://community.homey.app/t/debug/78748/30 "2023-04-09T19:16:43Z")

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Good to hear!

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