# Data usage extremely high with HUE App installed **URL:** \ **Category:** Questions & Help\ **Created:** [August 25, 2019, 11:45am UTC](https://community.homey.app/t/data-usage-extremely-high-with-hue-app-installed/17310 "2019-08-25T11:45:40Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Vos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vos/32/1197_2.png) [@Vos](https://community.homey.app/u/Vos)\ **Post date:** [August 25, 2019, 11:45am UTC](https://community.homey.app/t/data-usage-extremely-high-with-hue-app-installed/17310/1 "2019-08-25T11:45:40Z")
![unnamed](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/2/29d8e86710260fe2854cf7ecba1ff6fc2665a05b.png) Every day `Homey HUE APP` is downloading 3.5GB and uploads 220MB. (1) HUE app is ON (2) HUE app is OFF (3) HUE app is ON As of today’s statics: unchanged. I’ve sent all debug info to the dev team, but now 2 months later and no reply I am trying it this way. Please help us guys! ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [August 25, 2019, 12:03pm UTC](https://community.homey.app/t/data-usage-extremely-high-with-hue-app-installed/17310/2 "2019-08-25T12:03:11Z")
Might be related to [this issue](https://community.homey.app/t/homey-offline-because-of-hue-app-bridge/16848/8), where Homey’s networking was very unstable until the user (@Berni) began restarting the Hue app every hour (also, @Berni contacted Athom about this several times, but I’m not sure if he ever got a response). ---
**Author:** ![Vos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vos/32/1197_2.png) [@Vos](https://community.homey.app/u/Vos)\ **Post date:** [August 25, 2019, 1:02pm UTC](https://community.homey.app/t/data-usage-extremely-high-with-hue-app-installed/17310/3 "2019-08-25T13:02:31Z")
Doesn’t seem related to me, because I restarted and updated everything. As soon as I activate the App the bandwidth usage goes up. ---
**Author:** ![Berni](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/berni/32/9528_2.png) [@Berni](https://community.homey.app/u/Berni)\ **Post date:** [August 25, 2019, 2:42pm UTC](https://community.homey.app/t/data-usage-extremely-high-with-hue-app-installed/17310/4 "2019-08-25T14:42:10Z")
Hi, I did not got a response from Athom. Also restarting the App every hour did not solve the problems that Homey is offline once or two times a day. My plan is now to deactivate the app now and monitor homey over several days. May be I need to reset Homey every three hours with the Hue App … the following is the resource situation from the last 24h with Hue activated, on 5h I do a reboot of Homey, the other times I PTP… ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/9/9f9cc713c387a0d02d3d8e800340e6cae006f155.jpeg) ---
**Author:** ![Vos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vos/32/1197_2.png) [@Vos](https://community.homey.app/u/Vos)\ **Post date:** [August 25, 2019, 4:31pm UTC](https://community.homey.app/t/data-usage-extremely-high-with-hue-app-installed/17310/5 "2019-08-25T16:31:18Z")
People please don’t get “DATA USAGE” be confused with “MEMORY / CPU USAGE” ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [August 25, 2019, 4:51pm UTC](https://community.homey.app/t/data-usage-extremely-high-with-hue-app-installed/17310/6 "2019-08-25T16:51:46Z")
So you see an issue with the Hue app using excessive amounts of networking resources, and @Berni is seeing an issue with Homey going offline a lot when the Hue app is running. I can think of a few reasons why those two symptoms could be related. The CPU/RAM graphs don’t seem to suggest that the app uses a lot of either. It would be useful to know if @Berni can somehow determine that his Homey is also using a lot of networking resources. ---
**Author:** ![Berni](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/berni/32/9528_2.png) [@Berni](https://community.homey.app/u/Berni)\ **Post date:** [September 1, 2019, 12:10pm UTC](https://community.homey.app/t/data-usage-extremely-high-with-hue-app-installed/17310/7 "2019-09-01T12:10:52Z")
Hi Robert, I don‘t know how to measure network usage but have switched off the Hue App now for a week with no single „Homey offline“ situation. There is a bug in the Hue App and for now I think about other integration with the Hue Gateway, may be over IFTT… will let you know my results. ---
**Author:** ![Vos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vos/32/1197_2.png) [@Vos](https://community.homey.app/u/Vos)\ **Post date:** [September 1, 2019, 12:15pm UTC](https://community.homey.app/t/data-usage-extremely-high-with-hue-app-installed/17310/8 "2019-09-01T12:15:02Z")
> [@Berni](#): > > I don‘t know how to measure network usage I am using a router with network monitor, that’s the only way to measure a WiFi device’s traffic as far as I know of. I reset my Homey today. Still same problem unfortunately. Homey is using [with only the Philips HUE app enabled] : 13 MB (WIFI) each 5 minutes data usage. Just for fun I’ve also setup a raspberry with Domoticz+HUE plugin and I only get 3MB (WIFI) each 5 minutes data usage. Today I found out that the data usage stays within the network. I don’t see it going over the WAN port. So I’d definetely say it’s a bug in the HUE APP yes. ---
**Author:** ![Johan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan/32/17206_2.png) [@Johan](https://community.homey.app/u/Johan)\ **Post date:** [October 4, 2020, 6:34am UTC](https://community.homey.app/t/data-usage-extremely-high-with-hue-app-installed/17310/9 "2020-10-04T06:34:29Z")
Hi Vos. Any progress in your investigation? I also have lots of data usage by Homey (see image of unifi insight. Not sure if it is the Hue app… Hope you have any news? ![Screenshot_20201004-082932](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/8/a86c0f16afbcf75785b2dfd3851959b11969c092.png) ---
**Author:** ![Ferry\_Spaan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ferry_spaan/32/9770_2.png) [@Ferry\_Spaan](https://community.homey.app/u/Ferry_Spaan)\ **Post date:** [January 11, 2021, 8:11pm UTC](https://community.homey.app/t/data-usage-extremely-high-with-hue-app-installed/17310/10 "2021-01-11T20:11:08Z")
Hi, Is there any progress on your findings to the high data usage? I have noticed the same thing here. Next to this, since I have the Unifi Key v2 controller, Homey goes into a complete lock every 2 days. Only recovery mode will then help. The Hue app is installed. But I also notice it might be Harmony Hub related. Do you see similar effects? For the moment I have setup a seperate WiFi network for the Homey and Harmony Hub, to support legacy devices. Not sure whether that will help. Below screenshot is for barely 1 hour. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/5/a546de20ddf796f43b1e2f28cd20dfbdb57c8cb8.png)