# Danfoss LC13 compatible device not recognized

**URL:** <https://community.homey.app/t/danfoss-lc13-compatible-device-not-recognized/2832>\
**Category:** Devices\
**Created:** [October 14, 2018, 8:28pm UTC](https://community.homey.app/t/danfoss-lc13-compatible-device-not-recognized/2832 "2018-10-14T20:28:15Z")\
**Posts on this page:** 13\
**Page:** 1

<div class="post-metadata">

**Author:** ![Daxmon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daxmon/32/941_2.png) [@Daxmon](https://community.homey.app/u/Daxmon)\
**Post date:** [October 14, 2018, 8:28pm UTC](https://community.homey.app/t/danfoss-lc13-compatible-device-not-recognized/2832/1 "2018-10-14T20:28:15Z")

</div>

Hello Everyone,

after two years with the Fibaro HC2 it’s time to move to another platform. So I choose for the Homey.  
Currently I’m removing all the z-wave devices from the HC2 one by one and installing them into Homey.  
Doing this I’ve ran into troubles with my Danfoss compatible thermostats.  
In the Fibaro HC2 these devices are recognized as Danfoss Thermostats, but when I try to add them into Homey I get a warning that the device isn’t know and a default device is used.  
Is there a solution for my problem ? Because I have 8 of these thermostats in use…

The label inside the thermostat says that it’s a ZWE Connect

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<div class="post-metadata">

**Author:** ![anon2681894](https://avatars.discourse-cdn.com/v4/letter/a/c67d28/32.png) [@anon2681894](https://community.homey.app/u/anon2681894)\
**Post date:** [October 15, 2018, 6:22am UTC](https://community.homey.app/t/danfoss-lc13-compatible-device-not-recognized/2832/2 "2018-10-15T06:22:09Z")

</div>

Did you check if there is an available app for them??at [https://apps.athom.com](https://apps.athom.com)  
if not they will probably not work (yet) and you could ask if a developer would like to make an app for them here : [Homey Community App Requests](https://community.homey.app/t/homey-community-app-requests/2713/3)

---

<div class="post-metadata">

**Author:** ![Daxmon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daxmon/32/941_2.png) [@Daxmon](https://community.homey.app/u/Daxmon)\
**Post date:** [October 15, 2018, 6:50am UTC](https://community.homey.app/t/danfoss-lc13-compatible-device-not-recognized/2832/3 "2018-10-15T06:50:59Z")

</div>

I’ve used the Danfoss app , and also the Devolo app, none of them recognizes the thermostat.  
However, when I add them to my HC2, they are recognized as Danfoss thermostats

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<div class="post-metadata">

**Author:** ![anon2681894](https://avatars.discourse-cdn.com/v4/letter/a/c67d28/32.png) [@anon2681894](https://community.homey.app/u/anon2681894)\
**Post date:** [October 15, 2018, 6:52am UTC](https://community.homey.app/t/danfoss-lc13-compatible-device-not-recognized/2832/4 "2018-10-15T06:52:21Z")

</div>

Are you’re type of thermostats mentioned in the app descriptions?? If not I guess they are not (yet) working with homey.

---

<div class="post-metadata">

**Author:** ![Daxmon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daxmon/32/941_2.png) [@Daxmon](https://community.homey.app/u/Daxmon)\
**Post date:** [October 15, 2018, 7:04am UTC](https://community.homey.app/t/danfoss-lc13-compatible-device-not-recognized/2832/5 "2018-10-15T07:04:12Z")

</div>

In the app-description only Danfoss or Devolo are mentioned.  
But because the HC2 recognizes them as Danfoss, I would expect the same thing to happen on the Homey.  
Is there a way to create or edit an app for devices that aren’t listed in the apps ?

---

<div class="post-metadata">

**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\
**Post date:** [October 15, 2018, 7:06am UTC](https://community.homey.app/t/danfoss-lc13-compatible-device-not-recognized/2832/6 "2018-10-15T07:06:09Z")

</div>

In that case, likely the ID’s of your thermostat (see devices \> unknown Z-wave device \> device information are not listed in the Danfoss app…

You can add them manually…  
By downloading the Danfoss app, adding the missing ID’s and installing the app through the Command Line Interface…

I don’t have the ability to post the more detailed instructions (typing on a mobile)… you can search for the Aeotec AU topic, where I posted similar instructions.

---

<div class="post-metadata">

**Author:** ![willumpie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willumpie/32/1115_2.png) [@willumpie](https://community.homey.app/u/willumpie)\
**Post date:** [October 15, 2018, 8:56am UTC](https://community.homey.app/t/danfoss-lc13-compatible-device-not-recognized/2832/7 "2018-10-15T08:56:56Z")

</div>

last week i added successfully a (fresh from [Amazon.de](http://Amazon.de)) Danfoss LC13 to homey, no issue at all, could it be old firmware on the danfoss? (fw version not listed, bummer)

![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/4/45ba81543bac7fe139f98b35f05d388e1ec04111.png)

---

<div class="post-metadata">

**Author:** ![AndRacer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andracer/32/13887_2.png) [@AndRacer](https://community.homey.app/u/AndRacer)\
**Post date:** [August 24, 2019, 2:55pm UTC](https://community.homey.app/t/danfoss-lc13-compatible-device-not-recognized/2832/8 "2019-08-24T14:55:14Z")

</div>

today i tried to add a danfoss LC13 to my Homey. someting is not going well.

This is what is happening:

1. install danfoss app on Homey
2. i removed the device (again)!  
[homey|250x500](https://community.homey.app/uploads/short-url/wApnHf3Jk3DCf5pE7A49lP11Sbm.png)
3. then i want to add it (again)!  
[homey|250x500](https://community.homey.app/uploads/short-url/kXM7BDMYCtdLV0NXtsXQRYJcbKq.png)
4. it is asking me if i want to push the middle button.  
 ![homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/c/ce0ded286fb01577be4b84ec975b364858bfcb4d.png)
5. no problem i push the button  
 ![IMG_20190824_130956](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/c/c6e5c1e3b9684369ce99c7295ae63c85e613c524.jpeg)
6. then the device is added  
 ![homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/c/cf270f56605762a96280310d89177173c4ca9302.png)
7. but the this message appears  
 ![homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/7/79b3cb732342979e53f9177398766c43d97716f5.png)
8. so no device will show up under devices:  
 ![homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/0/008a3189b1481253aa57b6f031f16fba3c79879a.jpeg)
9. if i want to add it again (because i would like to see it under the device area). this message shows up:  
 ![homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/c/c679bb8691af5b76a1125889c2c126307dae0fda.png)

for me it is not possible to add the Danfoss LC13 to my Homey.

anyone an idea?

AndRacer

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<div class="post-metadata">

**Author:** ![JLPILS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jlpils/32/12509_2.png) [@JLPILS](https://community.homey.app/u/JLPILS)\
**Post date:** [August 28, 2019, 8:24am UTC](https://community.homey.app/t/danfoss-lc13-compatible-device-not-recognized/2832/9 "2019-08-28T08:24:24Z")

</div>

Hi

You need to remove it from the z-wave table before adding it again…it has worked for me 🙂  
Try to go into ‘development mode’ under z-wave: [https://developer.athom.com/tools/zwave](https://developer.athom.com/tools/zwave)

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/6/6b136c888ab76e1edf3cee913e153eb58a07c588.png)  
Press the ‘REMOVE ANY NODE’ button and put the LC13 into exclude/include mode (the as you have done).  
When is should say removed.  
Then try to add it again.

If you can’t remove it try to find in ‘Nodes’ press ‘Test’ and then ‘Remove’.  
Sometime i have to first press: ‘Test’ wait, then ‘Heal’ …wait, then ‘Romove’ …i don’t know why 🙂

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/d/d96db6641d2882fb7ba38224d0d216ee806156e3.png)

---

<div class="post-metadata">

**Author:** ![AndRacer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andracer/32/13887_2.png) [@AndRacer](https://community.homey.app/u/AndRacer)\
**Post date:** [August 28, 2019, 5:30pm UTC](https://community.homey.app/t/danfoss-lc13-compatible-device-not-recognized/2832/10 "2019-08-28T17:30:06Z")

</div>

Thank you for responding.

There is a strange behavior on my side. I do not see the Danfoss listed under nodes.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/b/bdb83636efd6d07ed4f39aa2f1df46eb5844e280.png)

so, it’s not possible to press “Test” and/or “Remove”.  
nevertheless i press “REMOVE ANY NODE” i see:  
 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/6/67423cfcd662a12d5834b3e5bd70b1869b817091.png)

But when i want to add it it says:

 ![homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/6/65d913f4c5ef3999b51d4fa7c2563c9b980fcb3c.png)

Also, sometimes when i want to add it, the Homey app (on android) start adding. but it times out.  
And the Danfoss hardware will flash fast constantly (i won’t stop flassing till I remove the battery).

What am I doing wrong?

---

<div class="post-metadata">

**Author:** ![JLPILS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jlpils/32/12509_2.png) [@JLPILS](https://community.homey.app/u/JLPILS)\
**Post date:** [September 7, 2019, 12:30pm UTC](https://community.homey.app/t/danfoss-lc13-compatible-device-not-recognized/2832/11 "2019-09-07T12:30:50Z")

</div>

I haven’t seen this before 🙂  
Have you solved your problem?

I think you need a expert

---

<div class="post-metadata">

**Author:** ![AndRacer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andracer/32/13887_2.png) [@AndRacer](https://community.homey.app/u/AndRacer)\
**Post date:** [September 8, 2019, 9:27am UTC](https://community.homey.app/t/danfoss-lc13-compatible-device-not-recognized/2832/12 "2019-09-08T09:27:19Z")

</div>

No i do not have a solution.

this is whats happening after i try to include the danfoss.

after this log the danfos hardware keeps flashing fast. (does not stop flashing)

see log-file.

```auto
|2019-09-08T09:22:31.219Z|Command[170] start: addNode|
| --- | --- |
|2019-09-08T09:22:31.235Z|Command[170] status: addNode, status: ADD_NODE_STATUS_LEARN_READY|
|2019-09-08T09:22:35.678Z|Command[170] status: addNode, status: ADD_NODE_STATUS_NODE_FOUND|
|2019-09-08T09:22:35.992Z|Command[170] status: addNode, status: ADD_NODE_STATUS_ADDING_SLAVE|
|2019-09-08T09:22:37.982Z|Command[170] status: addNode, status: ADD_NODE_STATUS_PROTOCOL_DONE|
|2019-09-08T09:22:38.045Z|Command[170] status: addNode, status: ADD_NODE_STATUS_DONE|
|2019-09-08T09:22:38.509Z|Command[170] status: addNode, status: INTERVIEW_CC|
|2019-09-08T09:22:38.529Z|Node[27]: sendData to COMMAND_CLASS_VERSION, params 0x1380|
|2019-09-08T09:22:38.532Z|Command[171] start: sendData|
|2019-09-08T09:22:38.534Z|ProcessSendData[134]: To node: 27 with data: 0x861380 and txOptions: AUTO_ROUTE,ACK,EXPLORE|
|2019-09-08T09:22:38.617Z|Command[171] end: sendData|
|2019-09-08T09:22:40.541Z|Node[27]: Received application command for COMMAND_CLASS_VERSION, data: 0x148001|
|2019-09-08T09:22:40.542Z|Node[27]: [COMMAND_CLASS_VERSION] {"Requested Command Class (Raw)":{"type":"Buffer","data":[128]},"Requested Command Class":128,"Command Class Version (Raw)":{"type":"Buffer","data":[1]},"Command Class Version":1}|
|2019-09-08T09:22:40.545Z|Command[170] status: addNode, status: INTERVIEW_CC_1_OF_13|
|2019-09-08T09:22:40.546Z|Node[27]: sendData to COMMAND_CLASS_VERSION, params 0x1346|
|2019-09-08T09:22:40.547Z|Command[172] start: sendData|
|2019-09-08T09:22:40.548Z|ProcessSendData[135]: To node: 27 with data: 0x861346 and txOptions: AUTO_ROUTE,ACK,EXPLORE|
|2019-09-08T09:22:40.575Z|Command[172] end: sendData|
|2019-09-08T09:22:47.757Z|Node[9]: Received application command for COMMAND_CLASS_SENSOR_MULTILEVEL, data: 0x05012200c2|
|2019-09-08T09:22:47.758Z|Node[9]: [COMMAND_CLASS_SENSOR_MULTILEVEL] {"Sensor Type (Raw)":{"type":"Buffer","data":[1]},"Sensor Type":"Temperature (version 1)","Level (Raw)":{"type":"Buffer","data":[34]},"Level":{"Size":2,"Scale":0,"Precision":1},"Sensor Value":{"type":"Buffer","data":[0,194]},"Sensor Value (Parsed)":19.4}|
|2019-09-08T09:22:48.172Z|Node[9]: Received application command for COMMAND_CLASS_SENSOR_MULTILEVEL, data: 0x0505013d|
|2019-09-08T09:22:48.173Z|Node[9]: [COMMAND_CLASS_SENSOR_MULTILEVEL] {"Sensor Type (Raw)":{"type":"Buffer","data":[5]},"Sensor Type":"Relative humidity (version 2)","Level (Raw)":{"type":"Buffer","data":[1]},"Level":{"Size":1,"Scale":0,"Precision":0},"Sensor Value":{"type":"Buffer","data":[61]},"Sensor Value (Parsed)":61}|
|2019-09-08T09:22:48.503Z|Node[9]: Received application command for COMMAND_CLASS_SENSOR_MULTILEVEL, data: 0x0505013d|
|2019-09-08T09:22:48.503Z|Node[9]: [COMMAND_CLASS_SENSOR_MULTILEVEL] {"Sensor Type (Raw)":{"type":"Buffer","data":[5]},"Sensor Type":"Relative humidity (version 2)","Level (Raw)":{"type":"Buffer","data":[1]},"Level":{"Size":1,"Scale":0,"Precision":0},"Sensor Value":{"type":"Buffer","data":[61]},"Sensor Value (Parsed)":61}|
|2019-09-08T09:22:49.544Z|Node[9]: Received application command for COMMAND_CLASS_BATTERY, data: 0x0332|
|2019-09-08T09:22:49.544Z|Node[9]: [COMMAND_CLASS_BATTERY] {"Battery Level (Raw)":{"type":"Buffer","data":[50]},"Battery Level":{}}|
|2019-09-08T09:22:49.625Z|Node[9]: Received application command for COMMAND_CLASS_SENSOR_MULTILEVEL, data: 0x05030a0010|
|2019-09-08T09:22:49.626Z|Node[9]: [COMMAND_CLASS_SENSOR_MULTILEVEL] {"Sensor Type (Raw)":{"type":"Buffer","data":[3]},"Sensor Type":"Luminance (version 1)","Level (Raw)":{"type":"Buffer","data":[10]},"Level":{"Size":2,"Scale":1,"Precision":0},"Sensor Value":{"type":"Buffer","data":[0,16]},"Sensor Value (Parsed)":16}|
|2019-09-08T09:22:49.744Z|Node[9]: Received application command for COMMAND_CLASS_SENSOR_MULTILEVEL, data: 0x051b0100|
|2019-09-08T09:22:49.745Z|Node[9]: [COMMAND_CLASS_SENSOR_MULTILEVEL] {"Sensor Type (Raw)":{"type":"Buffer","data":[27]},"Sensor Type":"Ultraviolet (v5)","Level (Raw)":{"type":"Buffer","data":[1]},"Level":{"Size":1,"Scale":0,"Precision":0},"Sensor Value":{"type":"Buffer","data":[0]},"Sensor Value (Parsed)":0}|
|2019-09-08T09:22:49.823Z|Node[9]: Received application command for COMMAND_CLASS_WAKE_UP, data: 0x07|
|2019-09-08T09:22:49.823Z|Node[9]: [COMMAND_CLASS_WAKE_UP] {}|
|2019-09-08T09:22:49.824Z|Node[9]: Marked as online|
|2019-09-08T09:22:53.325Z|Node[9]: [COMMAND_CLASS_WAKE_UP] [WAKE_UP_NO_MORE_INFORMATION] {"type":"Buffer","data":[]}|
|2019-09-08T09:22:53.325Z|Node[9]: sendData to COMMAND_CLASS_WAKE_UP, params 0x08|
|2019-09-08T09:22:57.473Z|Command[173] start: getNetworkTopology|
|2019-09-08T09:22:57.473Z|Command[173] start: getNetworkTopology|
|2019-09-08T09:22:57.691Z|Command[173] end: getNetworkTopology|
|2019-09-08T09:22:57.957Z|Command[174] start: getFailedNodes|
|2019-09-08T09:22:57.957Z|Command[175] start: isFailedNode|
|2019-09-08T09:22:57.958Z|Command[176] start: isFailedNode|
|2019-09-08T09:22:57.958Z|Command[177] start: isFailedNode|
|2019-09-08T09:22:57.959Z|Command[178] start: isFailedNode|
|2019-09-08T09:22:57.959Z|Command[179] start: isFailedNode|
|2019-09-08T09:22:57.959Z|Command[180] start: isFailedNode|
|2019-09-08T09:22:57.960Z|Command[181] start: isFailedNode|
|2019-09-08T09:22:57.960Z|Command[182] start: isFailedNode|
|2019-09-08T09:22:57.960Z|Command[183] start: isFailedNode|
|2019-09-08T09:22:57.961Z|Command[184] start: isFailedNode|
|2019-09-08T09:22:57.961Z|Command[185] start: isFailedNode|
|2019-09-08T09:22:57.962Z|Command[175] end: isFailedNode|
|2019-09-08T09:22:57.965Z|Command[176] end: isFailedNode|
|2019-09-08T09:22:57.968Z|Command[177] end: isFailedNode|
|2019-09-08T09:22:57.971Z|Command[178] end: isFailedNode|
|2019-09-08T09:22:57.983Z|Command[179] end: isFailedNode|
|2019-09-08T09:22:57.988Z|Command[180] end: isFailedNode|
|2019-09-08T09:22:57.992Z|Command[181] end: isFailedNode|
|2019-09-08T09:22:57.995Z|Command[182] end: isFailedNode|
|2019-09-08T09:22:57.998Z|Command[183] end: isFailedNode|
|2019-09-08T09:22:58.001Z|Command[184] end: isFailedNode|
|2019-09-08T09:22:58.004Z|Command[185] end: isFailedNode|
|2019-09-08T09:22:58.004Z|Command[174] end: getFailedNodes|
|2019-09-08T09:22:59.827Z|Node[9]: Marked as offline|
|2019-09-08T09:23:10.645Z|Command[186] start: sendData|
|2019-09-08T09:23:10.646Z|ProcessSendData[136]: To node: 9 with data: 0x8408 and txOptions: AUTO_ROUTE,ACK,EXPLORE|
|2019-09-08T09:23:10.648Z|Command[170] end: addNode|
|2019-09-08T09:23:14.818Z|ProcessSendData[136]: Marked node 9 as noAckNode|
|2019-09-08T09:23:14.819Z|ProcessSendData[136]: Error: TRANSMIT_COMPLETE_NO_ACK|
|2019-09-08T09:23:14.820Z|Command[186] end: sendData|
|2019-09-08T09:24:02.395Z|Command[187] start: addNodeAbort|
|2019-09-08T09:24:02.397Z|Command[187] end: addNodeAbort|

```

---

<div class="post-metadata">

**Author:** ![AndRacer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andracer/32/13887_2.png) [@AndRacer](https://community.homey.app/u/AndRacer)\
**Post date:** [September 8, 2019, 9:30am UTC](https://community.homey.app/t/danfoss-lc13-compatible-device-not-recognized/2832/13 "2019-09-08T09:30:49Z")

</div>

so the danfoss is not added.

if i want to add it again.

this is whats happening:

| 2019-09-08T09:29:20.183Z | Command[188] start: addNode |
| --- | --- |
| 2019-09-08T09:29:20.212Z | Command[188] status: addNode, status: ADD\_NODE\_STATUS\_LEARN\_READY |
| 2019-09-08T09:29:24.302Z | Command[188] status: addNode, status: ADD\_NODE\_STATUS\_NODE\_FOUND |
| 2019-09-08T09:29:24.467Z | Command[188] status: addNode, status: ADD\_NODE\_STATUS\_ADDING\_SLAVE |
| 2019-09-08T09:29:24.472Z | Command[188] status: addNode, status: ADD\_NODE\_STATUS\_PROTOCOL\_DONE |
| 2019-09-08T09:29:24.530Z | Command[188] status: addNode, status: ADD\_NODE\_STATUS\_DONE |
| 2019-09-08T09:29:24.945Z | Command[188] end: addNode |