# Danalock V3 pairing issues **URL:** \ **Category:** Devices\ **Tags:** z-wave\ **Created:** [October 7, 2019, 9:26pm UTC](https://community.homey.app/t/danalock-v3-pairing-issues/18972 "2019-10-07T21:26:51Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Benjamin\_Hohner](https://avatars.discourse-cdn.com/v4/letter/b/b3f665/32.png) [@Benjamin\_Hohner](https://community.homey.app/u/Benjamin_Hohner)\ **Post date:** [October 7, 2019, 9:26pm UTC](https://community.homey.app/t/danalock-v3-pairing-issues/18972/1 "2019-10-07T21:26:51Z")
Hi Community, i have issues adding my new Danalock v3. At the end of the pairing process I either get the message that no zWave device was found or ”status.already\_added“. However, the lock never shows up among my devices… anyone had the same issues? ---
**Author:** ![Osorkon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/osorkon/32/43026_2.png) [@Osorkon](https://community.homey.app/u/Osorkon)\ **Post date:** [October 7, 2019, 9:46pm UTC](https://community.homey.app/t/danalock-v3-pairing-issues/18972/2 "2019-10-07T21:46:03Z")
Try to exclude the device first. Settings -\> Z-Wave -\> remove any Z-Wave Device Star the Inclusion/Exclusion on the device Then try the inclusion again. Do it very close to homey cm!! ---
**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\ **Post date:** [October 7, 2019, 10:23pm UTC](https://community.homey.app/t/danalock-v3-pairing-issues/18972/3 "2019-10-07T22:23:09Z")
You could also check the developer page to look for the device. ---
**Author:** ![ktd](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ktd/32/11761_2.png) [@ktd](https://community.homey.app/u/ktd)\ **Post date:** [October 8, 2019, 5:21am UTC](https://community.homey.app/t/danalock-v3-pairing-issues/18972/4 "2019-10-08T05:21:04Z")
Often you have to have the Z-wave device really close to your Homey when pairing. ---
**Author:** ![Benjamin\_Hohner](https://avatars.discourse-cdn.com/v4/letter/b/b3f665/32.png) [@Benjamin\_Hohner](https://community.homey.app/u/Benjamin_Hohner)\ **Post date:** [October 8, 2019, 6:01am UTC](https://community.homey.app/t/danalock-v3-pairing-issues/18972/5 "2019-10-08T06:01:34Z")
Thanks! That did the trick… ---
**Author:** ![birgersp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/birgersp/32/13385_2.png) [@birgersp](https://community.homey.app/u/birgersp)\ **Post date:** [October 14, 2019, 4:01pm UTC](https://community.homey.app/t/danalock-v3-pairing-issues/18972/6 "2019-10-14T16:01:54Z")
What did the trick? ---
**Author:** ![Benjamin\_Hohner](https://avatars.discourse-cdn.com/v4/letter/b/b3f665/32.png) [@Benjamin\_Hohner](https://community.homey.app/u/Benjamin_Hohner)\ **Post date:** [October 14, 2019, 5:10pm UTC](https://community.homey.app/t/danalock-v3-pairing-issues/18972/7 "2019-10-14T17:10:43Z")
Bringing the lock really close to Homey… ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [October 14, 2019, 5:41pm UTC](https://community.homey.app/t/danalock-v3-pairing-issues/18972/8 "2019-10-14T17:41:27Z")
[Check here.](https://community.homey.app/t/adding-a-z-wave-device-to-homey-howto/19148) ---
**Author:** ![Wout\_van\_den\_Dool](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wout_van_den_dool/32/391_2.png) [@Wout\_van\_den\_Dool](https://community.homey.app/u/Wout_van_den_Dool)\ **Post date:** [May 16, 2020, 9:26pm UTC](https://community.homey.app/t/danalock-v3-pairing-issues/18972/9 "2020-05-16T21:26:39Z")
Tried all the above, multiple times, other suggestions? ---
**Author:** ![Sierra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sierra/32/22284_2.png) [@Sierra](https://community.homey.app/u/Sierra)\ **Post date:** [August 3, 2020, 5:33pm UTC](https://community.homey.app/t/danalock-v3-pairing-issues/18972/10 "2020-08-03T17:33:58Z")
Have you managed to add your lock? I can’t add it no matter what I do… ---
**Author:** ![Szergely](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/szergely/32/24419_2.png) [@Szergely](https://community.homey.app/u/Szergely)\ **Post date:** [August 3, 2020, 6:18pm UTC](https://community.homey.app/t/danalock-v3-pairing-issues/18972/11 "2020-08-03T18:18:02Z")
You must move the lock to the Homey as close as possible (approx. 30cm) then add. 🙂 ---
**Author:** ![Sierra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sierra/32/22284_2.png) [@Sierra](https://community.homey.app/u/Sierra)\ **Post date:** [August 3, 2020, 6:19pm UTC](https://community.homey.app/t/danalock-v3-pairing-issues/18972/12 "2020-08-03T18:19:55Z")
I took the lock off the door and placed it right next to it. Do I set it up with Danalock app first and then pair with Homey? Or Homey first then Danalock app? Do I have to just press the pin to pair with Homey or do I need to activate Z-wave on the lock via Danalock app first? ---
**Author:** ![Szergely](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/szergely/32/24419_2.png) [@Szergely](https://community.homey.app/u/Szergely)\ **Post date:** [August 3, 2020, 6:23pm UTC](https://community.homey.app/t/danalock-v3-pairing-issues/18972/13 "2020-08-03T18:23:12Z")
First, reset, and setup the Danalock app via Bluetooth (If you use iOS, [use this app](https://apps.apple.com/hu/app/danalock-deutschland/id1175558804?ign-mpt=uo%3D4)) After that, check firmware upgrade, and just follow the Homey instructions to add via z-wave to Homey. ---
**Author:** ![Sierra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sierra/32/22284_2.png) [@Sierra](https://community.homey.app/u/Sierra)\ **Post date:** [August 3, 2020, 6:36pm UTC](https://community.homey.app/t/danalock-v3-pairing-issues/18972/14 "2020-08-03T18:36:41Z")
Did the factory reset then setup and firmware upgrade. Still can’t get it to work… The lock is right next to Homey, I press the pin button, lock flashes green for a bit then stops and nothing is happening in Homey Danalock app, just keeps saying to press the pin button. ![IMG_20200803_213315](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/d/ed0a8d17e4c2be89eb2fb48665b279cd053f8a02.jpeg) ![Screenshot_20200803-213537](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/4/54abf379dff65788f82ba3a348c6ffd5670c468a.jpeg) ---
**Author:** ![Szergely](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/szergely/32/24419_2.png) [@Szergely](https://community.homey.app/u/Szergely)\ **Post date:** [August 3, 2020, 6:39pm UTC](https://community.homey.app/t/danalock-v3-pairing-issues/18972/15 "2020-08-03T18:39:09Z")
Just push a secound with a pin and homey need to be see it. Other way put Z-wave mode in the app, and follow Homey instructions. Just try more time. 🙂 Danalock is not easy with Homey but i use 2 device in 2 house. Oh and try to reboot Homey too! ---
**Author:** ![Sierra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sierra/32/22284_2.png) [@Sierra](https://community.homey.app/u/Sierra)\ **Post date:** [August 3, 2020, 6:46pm UTC](https://community.homey.app/t/danalock-v3-pairing-issues/18972/17 "2020-08-03T18:46:27Z")
I pulled the plug from Homey twice now for more than 10 minutes. I just tried pressing pin again, once, twice, enabling Z-wave from Danalock app, doesn’t matter, Homey refuses to see it ☹ ---
**Author:** ![Szergely](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/szergely/32/24419_2.png) [@Szergely](https://community.homey.app/u/Szergely)\ **Post date:** [August 3, 2020, 6:47pm UTC](https://community.homey.app/t/danalock-v3-pairing-issues/18972/18 "2020-08-03T18:47:27Z")
Okay, not the best way, but you can reset Z-wave settings (and lost all device) in Homey, thats the last thing you can do it. ---
**Author:** ![Sierra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sierra/32/22284_2.png) [@Sierra](https://community.homey.app/u/Sierra)\ **Post date:** [August 3, 2020, 6:48pm UTC](https://community.homey.app/t/danalock-v3-pairing-issues/18972/19 "2020-08-03T18:48:41Z")
No I can’t do that. I’ve got like 15 z-wave devices already set up… It’s going to be a pain in the butt to restore everything again and doesn’t guarantee that the lock will work. ---
**Author:** ![Szergely](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/szergely/32/24419_2.png) [@Szergely](https://community.homey.app/u/Szergely)\ **Post date:** [August 3, 2020, 6:52pm UTC](https://community.homey.app/t/danalock-v3-pairing-issues/18972/20 "2020-08-03T18:52:00Z")
Okay, other way to check webpage [here](https://developer.athom.com/tools/zwave), and z-wave device, mybe danalock is [here](https://developer.athom.com/tools/zwave) and need to be delete. ---
**Author:** ![Sierra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sierra/32/22284_2.png) [@Sierra](https://community.homey.app/u/Sierra)\ **Post date:** [August 3, 2020, 6:55pm UTC](https://community.homey.app/t/danalock-v3-pairing-issues/18972/21 "2020-08-03T18:55:21Z")
It’s not there ☹ ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/7/b794d5827bfea4e1dc5a1d77b3f626dbdac2d113.png) [Next page](https://community.homey.app/t/danalock-v3-pairing-issues/18972.md?page=2)