# Danalock : insert key from outside

**URL:** <https://community.homey.app/t/danalock-insert-key-from-outside/46861>\
**Category:** Questions & Help\
**Created:** [April 29, 2021, 4:49pm UTC](https://community.homey.app/t/danalock-insert-key-from-outside/46861 "2021-04-29T16:49:50Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jeremypsl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeremypsl/32/31124_2.png) [@jeremypsl](https://community.homey.app/u/jeremypsl)\
**Post date:** [April 29, 2021, 4:49pm UTC](https://community.homey.app/t/danalock-insert-key-from-outside/46861/1 "2021-04-29T16:49:50Z")

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Hello

I just recieved my Danalock V3 with Gerda cylinder.

I followed the manual and everything fit perfectly.

But now i can’t insert my key from outside if it is not align…

Is it normal ?

Thanks.

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**Author:** ![Martijn\_C](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_c/32/39993_2.png) [@Martijn\_C](https://community.homey.app/u/Martijn_C)\
**Post date:** [April 29, 2021, 5:11pm UTC](https://community.homey.app/t/danalock-insert-key-from-outside/46861/2 "2021-04-29T17:11:51Z")

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Is it a so called panic cilinder with the possibility to use a key on the other side while a key is inserted?

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**Author:** ![jeremypsl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeremypsl/32/31124_2.png) [@jeremypsl](https://community.homey.app/u/jeremypsl)\
**Post date:** [May 3, 2021, 4:05pm UTC](https://community.homey.app/t/danalock-insert-key-from-outside/46861/3 "2021-05-03T16:05:12Z")

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Thanks for the answer. Actually i didn’t notice there is a calibration to do to get the lock align when open and close so it works fine.

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**Author:** ![Htatton](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/htatton/32/47778_2.png) [@Htatton](https://community.homey.app/u/Htatton)\
**Post date:** [November 27, 2021, 7:51pm UTC](https://community.homey.app/t/danalock-insert-key-from-outside/46861/4 "2021-11-27T19:51:01Z")

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Hi Jeremypsl

Good afternoon. How did you solve the Gerda key not working? I just installed mine and if using the key alone it work fine. once Danalock lock or unlock, the gerda key from outside stop working. I did another calibration and still not working. I have to manually turn the danalock until the gerda key align again.

can you or any of the member help me. ?

Thanks  
Regards,  
Htatton