# Critical push notifications

**URL:** <https://community.homey.app/t/critical-push-notifications/135626>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [April 28, 2025, 7:42pm UTC](https://community.homey.app/t/critical-push-notifications/135626 "2025-04-28T19:42:19Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![Paxman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paxman/32/128050_2.png) [@Paxman](https://community.homey.app/u/Paxman)\
**Post date:** [May 2, 2025, 10:08am UTC](https://community.homey.app/t/critical-push-notifications/135626/21 "2025-05-02T10:08:39Z")

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Ria\_Banis: If you read my post above you will see:

> [@Paxman](#):
>
> I don’t have the option for Critical notifications under “Permissions”.

jumey and Nico has the same issue.

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**Author:** ![Ria\_Banis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ria_banis/32/7966_2.png) [@Ria\_Banis](https://community.homey.app/u/Ria_Banis)\
**Post date:** [May 2, 2025, 10:18am UTC](https://community.homey.app/t/critical-push-notifications/135626/22 "2025-05-02T10:18:15Z")

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Ok. Strange. Then the only thing left is to make a ticket for Athom.

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**Author:** ![Sat2All](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sat2all/32/9185_2.png) [@Sat2All](https://community.homey.app/u/Sat2All)\
**Post date:** [May 2, 2025, 12:18pm UTC](https://community.homey.app/t/critical-push-notifications/135626/23 "2025-05-02T12:18:45Z")

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Same issue here

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**Author:** ![Paxman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paxman/32/128050_2.png) [@Paxman](https://community.homey.app/u/Paxman)\
**Post date:** [May 2, 2025, 12:49pm UTC](https://community.homey.app/t/critical-push-notifications/135626/24 "2025-05-02T12:49:31Z")

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> [@Ria\_Banis](#):
>
> Ok. Strange. Then the only thing left is to make a ticket for Athom.

This is a pretty new feature, right? If so, I think I’ll hold off on creating a ticket about it and see if it gets resolved by itself soon. The last ticket I created took three (3!) months to even get the first respons from Athom (and that thing is not resolved yet) so I think they are up to their neck in tickets that are far more urgent than this. It’s not like this function is critical in anyway…but I think it is a really nice one!

I have long wished for custom notification sounds in Homey and this is a first step in that direction. However I would like to be able to chose different sounds for different alerts like a door slam for when my garage door is closed shut, a woosh when a gust of wind is higher than the threshold I have set, a car alarm armed “beep” confirmation sound when my house alarm is armed and so on…but that is a bit OT for this thread.

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**Author:** ![Maurits](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maurits/32/8884_2.png) [@Maurits](https://community.homey.app/u/Maurits)\
**Post date:** [May 2, 2025, 2:10pm UTC](https://community.homey.app/t/critical-push-notifications/135626/25 "2025-05-02T14:10:02Z")

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**v9.2.3**

- Enabled support for Critical Push Notifications for Homey Pro (2016 — 2019).  
[Homey Mobile App Changelog | Homey](https://homey.app/en-nl/wiki/homey-mobile-app-changelog/)

I dont see it yet by the way in my appstore …

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**Author:** ![Sat2All](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sat2all/32/9185_2.png) [@Sat2All](https://community.homey.app/u/Sat2All)\
**Post date:** [May 3, 2025, 11:13am UTC](https://community.homey.app/t/critical-push-notifications/135626/26 "2025-05-03T11:13:18Z")

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Solved with update of the Homey App 9.2.3.1741

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**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\
**Post date:** [May 3, 2025, 4:40pm UTC](https://community.homey.app/t/critical-push-notifications/135626/27 "2025-05-03T16:40:49Z")

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I have still 9.2.1 and no new version available in iOS app store.

Edit: And now one hour later 9.2.3 was available. But even after installing that, the critcal notificaions permission is nowhere to be found.

Edit 2: One should make sure that Homey Pro is also updated. Requires 12.4.2.

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<div class="post-metadata">

**Author:** ![Paxman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paxman/32/128050_2.png) [@Paxman](https://community.homey.app/u/Paxman)\
**Post date:** [May 3, 2025, 7:17pm UTC](https://community.homey.app/t/critical-push-notifications/135626/28 "2025-05-03T19:17:07Z")

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Hey! For me the critical alert option turned up with updating to 9.2.3 just now. 😀 Weird that I updated to 9.2.2 yesterday…

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**Author:** ![Frank\_Hooft](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frank_hooft/32/11643_2.png) [@Frank\_Hooft](https://community.homey.app/u/Frank_Hooft)\
**Post date:** [May 4, 2025, 6:33am UTC](https://community.homey.app/t/critical-push-notifications/135626/29 "2025-05-04T06:33:24Z")

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Which devices (if there are) automatically sends critical alerts?  
This beside a push notification command through out a flow.  
Can i see or check it which does?

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**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\
**Post date:** [May 4, 2025, 6:49am UTC](https://community.homey.app/t/critical-push-notifications/135626/30 "2025-05-04T06:49:47Z")

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As far as I know, Homey currently only offers critical notifications via the dedicated push notification card.

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<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [May 4, 2025, 7:00am UTC](https://community.homey.app/t/critical-push-notifications/135626/31 "2025-05-04T07:00:12Z")

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> [@Frank\_Hooft](#):
>
> Which devices (if there are) automatically sends critical alerts?

> **[Introducing Critical Alerts](https://homey.app/en-us/news/introducing-critical-alerts/?utm_source=Homey%2BNewsletter&utm_campaign=7be8813619-newsletter_234_en&utm_medium=email&utm_term=0_-8a535830a2-110638111&mc_cid=7be8813619&mc_eid=14f43a6dd5)**

> # Get notified when it matters most
> 
> When enabled in your Timeline settings at More (…) → Settings → Timeline → Safety, safety devices like fire alarms will automatically send Critical Alerts to your phone. You can also set up notifications for other urgent events using the Critical Alerts Flow card.

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<div class="post-metadata">

**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\
**Post date:** [May 4, 2025, 8:15am UTC](https://community.homey.app/t/critical-push-notifications/135626/32 "2025-05-04T08:15:23Z")

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HP2023 v12.4.3  
IOS app v9.2.3.1741  
IOS 18.4.1

Still don’t have Critical Alers for Homey. Other iOS apps like Messages has it.

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<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [May 4, 2025, 9:04am UTC](https://community.homey.app/t/critical-push-notifications/135626/33 "2025-05-04T09:04:34Z")

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> [@OH2TH](#):
>
> Still don’t have Critical Alers for Homey

Guess a glitch if you where in a beta before. Have you tried removing the mobile app and reinstalling it?

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<div class="post-metadata">

**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\
**Post date:** [May 4, 2025, 11:16am UTC](https://community.homey.app/t/critical-push-notifications/135626/34 "2025-05-04T11:16:11Z")

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After a wait and walking the dog it starter working.

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<div class="post-metadata">

**Author:** ![JohanP](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johanp/32/119002_2.png) [@JohanP](https://community.homey.app/u/JohanP)\
**Post date:** [May 5, 2025, 8:33am UTC](https://community.homey.app/t/critical-push-notifications/135626/35 "2025-05-05T08:33:02Z")

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've Critical Push notifications working also, but :

1ste time I got the alarm of my ‘Wake-up alarm’, that’s hardly an alert (I like to wake up smoothly).

- When trying to change the notification sound I saw a very limited choice in sounds, an all sounds are short.

- Also, the sound is only played once, I’d excpected it to play until you confirm the alert.

Any way to change both ?

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<div class="post-metadata">

**Author:** ![Rob\_Janssen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob_janssen/32/9226_2.png) [@Rob\_Janssen](https://community.homey.app/u/Rob_Janssen)\
**Post date:** [May 6, 2025, 8:11am UTC](https://community.homey.app/t/critical-push-notifications/135626/36 "2025-05-06T08:11:52Z")

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Same issue here. I have the newest updates.

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<div class="post-metadata">

**Author:** ![NilsArneRisa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nilsarnerisa/32/42550_2.png) [@NilsArneRisa](https://community.homey.app/u/NilsArneRisa)\
**Post date:** [May 9, 2025, 6:45am UTC](https://community.homey.app/t/critical-push-notifications/135626/37 "2025-05-09T06:45:21Z")

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Working fine, but want to exclude notifications from my door locks. Any way to do that?

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<div class="post-metadata">

**Author:** ![JohanP](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johanp/32/119002_2.png) [@JohanP](https://community.homey.app/u/JohanP)\
**Post date:** [May 9, 2025, 8:14am UTC](https://community.homey.app/t/critical-push-notifications/135626/38 "2025-05-09T08:14:58Z")

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You send (critical) notifications through a flow I think, so it’s up to you what you send ?

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<div class="post-metadata">

**Author:** ![NilsArneRisa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nilsarnerisa/32/42550_2.png) [@NilsArneRisa](https://community.homey.app/u/NilsArneRisa)\
**Post date:** [May 9, 2025, 9:32am UTC](https://community.homey.app/t/critical-push-notifications/135626/39 "2025-05-09T09:32:49Z")

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Thanks. Yes you can, but some activity on some categories of critical alert are reportet without any flow. I can see that on a door lock device without any flow I still get critical notification.

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<div class="post-metadata">

**Author:** ![Asterix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/asterix/32/45768_2.png) [@Asterix](https://community.homey.app/u/Asterix)\
**Post date:** [May 10, 2025, 6:10am UTC](https://community.homey.app/t/critical-push-notifications/135626/40 "2025-05-10T06:10:13Z")

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But not from homey i think💁🏻‍♂️

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